Case #1010 — Marlow London
mahminoo@hotmail.com · order — · state imported · label none yet · rung 0
Facts
New customer message on 29 July 2026 at 09:45
open
not set
2026-07-29 08:46:56
—
2026-08-14 19:30:08
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Latest draft
from decision #2053 · action=reply · 2026-07-29 08:47:38 · dry-run
Hi Maharukh,
Thank you so much for your interest in Marlow London!
We're an online store and ship all our orders directly to customers worldwide. With our current order volume from our sale, we're estimating about 8 to 12 days for delivery at the moment.
If you have any questions about a specific product before placing an order, I'm happy to help. You can also browse our full range at https://marlow-london.com/.
Warm regards,
Anna
Customer Care Team
Marlow London
Reasoning: Pre-sale inquiry about in-person collection; playbook does not specify a physical collection option or address, so drafted assuming online-only model—please verify collection policy before sending.
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Full thread
You received a new message from your online store's contact form.
Country Code:
GB
Name:
Maharukh Nazir
Email:
mahminoo@hotmail.com
Body:
What is your address? i woul like to collect in person.
Hi Maharukh,
Thank you so much for your interest in Marlow London!
We're an online store and ship all our orders directly to customers worldwide. With our current order volume from our sale, we're estimating about 8 to 12 days for delivery at the moment.
If you have any questions about a specific product before placing an order, I'm happy to help. You can also browse our full range at https://marlow-london.com/.
Warm regards,
Anna
Customer Care Team
Marlow London