Supplier
Live mirror of the shared Supplier Requests sheet — read-only in this phase. Overdue rows are highlighted.
57 request(s) · 57 overdue
| our_order ← we fill | store ← we fill | product ← we fill | variant ← we fill | request_code ← we fill | request_detail ← we fill | due_by ← we fill | supplier_ref YOU FILL | status_code YOU FILL | tracking YOU FILL | ship_date YOU FILL | eta YOU FILL | supplier_note YOU FILL | bot_ack ← we fill |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2328 | marlow | OTHER | No tracking/fulfilment on file and the order is ~67 days old — please check whether it shipped and advise; reship if it was never sent. | 2026-09-23 13:37:33 UTC | |||||||||
| 3762 | marlow | MARGOT | CLASSIC COMFORT SNEAKERS | White / UK 5 (EU 38) | RESHIP | The customer, Myuhran Sali, is requesting a reshipment because the original shipping address was entered incorrectly. The customer provided the correct shipping details: Name: Myuhran Sali Address: 6/1 West Pilton Grove, Edinburgh, EH4 4BY, Scotland, United Kingdom Contact Number: +44 7533 866680 | 2026-09-18 03:07:41 UTC | |||||||
| 3468 | marlow | LONGCHAMP LE PLIAGE TOTE | Petale Pink | OTHER | Could you please check the status of this order? Our system shows it as delivered, but the customer has confirmed that they did not receive the package. Please check with the carrier and provide us with an update. | 2026-09-18 01:44:10 UTC | |||||||
| 3786 | marlow | LONGCHAMP LE PLIAGE TOTE - EBONY | Ebony | QUALITY | QUALITY CHECK. Customer photo (order 3786) shows the Longchamp horse emboss on the EBONY tote pressed badly: the legs come out smeared rather than clean and there is a piece missing at the rear hoof. Two totes shipped, at least one affected. Please check the emboss die / pressing on this colourway before further units ship. Customer was given a free exchange; no return requested. | 2026-09-18 00:30:29 UTC | |||||||
| 1373 | nagi | ネイサン・エレガントプレミアムサマーパンツ | Khaki / L | CANCEL | Order placed 2026-08-11. Label YT2623800700379833 created but the carrier has never scanned it - no movement in over a month and the customer cannot track it. Customer has requested cancellation four times and is now escalating to his credit card company. CANCEL/stop this shipment and confirm. If it has in fact already gone out, we need the real tracking, today. | 2026-09-15 04:30:26 UTC | |||||||
| 2461 | marlow | OTHER | No carrier movement for ~12 days (last checkpoint 2026-09-01T00:04:05, status 'In transit'). Please check and advise; reship if lost. | 2026-09-16 00:08:27 UTC | |||||||||
| 1750 | marlow | OTHER | No carrier movement for ~38 days (last checkpoint 2026-08-05T11:35:22, status 'Exception'). Please check and advise; reship if lost. | 2026-09-15 12:06:49 UTC | |||||||||
| 2972 | marlow | OTHER | No carrier movement for ~16 days (last checkpoint 2026-08-26T16:00:00, status 'Exception'). Please check and advise; reship if lost. | 2026-09-15 12:06:47 UTC | |||||||||
| 2357 | marlow | OTHER | No carrier movement for ~12 days (last checkpoint 2026-08-31T00:01:50, status 'In transit'). Please check and advise; reship if lost. | 2026-09-15 12:06:45 UTC | |||||||||
| 3559 | marlow | OTHER | Stuck at 'Info received' — no carrier movement for ~45 days (last update 2026-07-29T05:11:55). Please check and advise; reship if lost. | 2026-09-15 12:06:43 UTC | |||||||||
| 3561 | marlow | OTHER | Stuck at 'Info received' — no carrier movement for ~44 days (last update 2026-07-29T17:41:30). Please check and advise; reship if lost. | 2026-09-15 12:06:41 UTC | |||||||||
| 3377 | marlow | OTHER | Stuck at 'Info received' — no carrier movement for ~46 days (last update 2026-07-27T16:13:52). Please check and advise; reship if lost. | 2026-09-15 12:06:04 UTC | |||||||||
| 3318 | marlow | OTHER | Stuck at 'Info received' — no carrier movement for ~46 days (last update 2026-07-27T23:44:57). Please check and advise; reship if lost. | 2026-09-15 12:05:06 UTC | |||||||||
| 3315 | marlow | OTHER | Stuck at 'Info received' — no carrier movement for ~45 days (last update 2026-07-29T01:03:52). Please check and advise; reship if lost. | 2026-09-15 12:05:03 UTC | |||||||||
| 2254 | marlow | OTHER | No tracking/fulfilment on file and the order is ~48 days old — please check whether it shipped and advise; reship if it was never sent. | 2026-09-15 12:04:39 UTC | |||||||||
| 2394 | marlow | OTHER | No tracking/fulfilment on file and the order is ~48 days old — please check whether it shipped and advise; reship if it was never sent. | 2026-09-15 12:04:29 UTC | |||||||||
| 2899 | marlow | OTHER | No tracking/fulfilment on file and the order is ~48 days old — please check whether it shipped and advise; reship if it was never sent. | 2026-09-15 12:04:18 UTC | |||||||||
| 2588 | marlow | OTHER | No tracking/fulfilment on file and the order is ~55 days old — please check whether it shipped and advise; reship if it was never sent. | 2026-09-15 12:03:58 UTC | |||||||||
| 1877 | marlow | OTHER | No carrier movement for ~53 days (last checkpoint 2026-07-20T20:41:16, status 'Exception'). Please check and advise; reship if lost. | 2026-09-15 12:03:55 UTC | |||||||||
| 2530 | marlow | OTHER | No tracking/fulfilment on file and the order is ~56 days old — please check whether it shipped and advise; reship if it was never sent. | 2026-09-15 12:03:54 UTC | |||||||||
| 2605 | marlow | OTHER | No tracking/fulfilment on file and the order is ~55 days old — please check whether it shipped and advise; reship if it was never sent. | 2026-09-15 12:03:51 UTC | |||||||||
| 2432 | marlow | OTHER | No tracking/fulfilment on file and the order is ~57 days old — please check whether it shipped and advise; reship if it was never sent. | 2026-09-15 12:03:50 UTC | |||||||||
| 2046 | marlow | OTHER | No tracking/fulfilment on file and the order is ~56 days old — please check whether it shipped and advise; reship if it was never sent. | 2026-09-15 12:03:48 UTC | |||||||||
| 2360 | marlow | OTHER | No tracking/fulfilment on file and the order is ~55 days old — please check whether it shipped and advise; reship if it was never sent. | 2026-09-15 12:03:47 UTC | |||||||||
| 1262 | marlow | OTHER | No carrier movement for ~86 days (last checkpoint 2026-06-17T22:34:00, status 'Expired'). Please check and advise; reship if lost. | 2026-09-15 12:03:43 UTC | |||||||||
| 2456 | marlow | OTHER | No tracking/fulfilment on file and the order is ~57 days old — please check whether it shipped and advise; reship if it was never sent. | 2026-09-15 12:03:42 UTC | |||||||||
| 2267 | marlow | OTHER | No carrier movement for ~12 days (last checkpoint 2026-08-31T00:01:50, status 'In transit'). Please check and advise; reship if lost. | 2026-09-15 12:03:38 UTC | |||||||||
| 1951 | marlow | OTHER | No tracking/fulfilment on file and the order is ~58 days old — please check whether it shipped and advise; reship if it was never sent. | 2026-09-15 12:03:37 UTC | |||||||||
| 1983 | marlow | OTHER | No tracking/fulfilment on file and the order is ~60 days old — please check whether it shipped and advise; reship if it was never sent. | 2026-09-15 12:03:27 UTC | |||||||||
| 1891 | marlow | OTHER | No tracking/fulfilment on file and the order is ~58 days old — please check whether it shipped and advise; reship if it was never sent. | 2026-09-15 12:03:17 UTC | |||||||||
| 1570 | marlow | OTHER | No tracking/fulfilment on file and the order is ~73 days old — please check whether it shipped and advise; reship if it was never sent. | 2026-09-15 12:02:50 UTC | |||||||||
| 3132 | marlow | Edith | Everyday Comfort Sleeve Tee | Blue / Pink / Green, all UK 16 (XL), qty 3 | RESHIP | Original parcel never moved: one carrier scan on 27 July 2026 (tracking 4PX3003018452530CN) and no movement since, so it is stuck, not late. Please SEND A REPLACEMENT of the same three tees, and do not re-bill the customer. ITEMS: Edith Everyday Comfort Sleeve Tee x3, one Blue, one Pink, one Green, all UK 16 (XL). DELIVER TO: Mrs V L Vignali, 47 Ringwood Avenue, East Finchley, London N2 9NT, United Kingdom. IMPORTANT: use that address exactly as written here. The address stored on the Shopify order is corrupted and reads '47 Ringwood Avenue East Finchley London5434 N29NT'. Please put the new tracking number in this row as soon as it despatches. The customer is 80, has written to us ten times about this order since 18 August, and has been promised she will be kept updated in her email thread, so the tracking number in this row is what reaches her. | 2026-09-13 09:17:55 UTC | |||||||
| 3856 | marlow | LONGCHAMP LE PLIAGE TOTE - BLACK | RESHIP | Original parcel for this order was returned to sender and never reached the customer. Please SEND A REPLACEMENT of the same item to the original delivery address. We have separately raised a CANCEL for the original shipment so it is not re-sent or re-billed. Please put the new tracking number in this row as soon as it despatches -- we have told the customer we will pass it on as soon as you give it to us, so the tracking number in this sheet is what reaches them. Deliver to: Laura Cockerill, 21 Market Street, Hemsworth WF9 4JY. | 2026-09-08 07:12:26 UTC | ||||||||
| 3793 | marlow | LONGCHAMP LE PLIAGE TOTE - EBONY | RESHIP | Original parcel for this order was returned to sender and never reached the customer. Please SEND A REPLACEMENT of the same item to the original delivery address. We have separately raised a CANCEL for the original shipment so it is not re-sent or re-billed. Please put the new tracking number in this row as soon as it despatches -- we have told the customer we will pass it on as soon as you give it to us, so the tracking number in this sheet is what reaches them. Deliver to: Eryn-Leigh Pickerill, 34 Tunley Holme, Bamber Bridge PR5 8ER. | 2026-09-08 07:12:25 UTC | ||||||||
| 3747 | marlow | LONGCHAMP LE PLIAGE TOTE - NAVY | RESHIP | Original parcel for this order was returned to sender and never reached the customer. Please SEND A REPLACEMENT of the same item to the original delivery address. We have separately raised a CANCEL for the original shipment so it is not re-sent or re-billed. Please put the new tracking number in this row as soon as it despatches -- we have told the customer we will pass it on as soon as you give it to us, so the tracking number in this sheet is what reaches them. Deliver to: SARAH SMITH, 4 Honeyham Close, Brize Norton, West Oxfordshire OX18 3PZ. | 2026-09-08 07:12:24 UTC | ||||||||
| 2373 | marlow | HONORIA | SPORTY THREE-PIECE TANKINI SET WITH POCKETS | RESHIP | Original parcel for this order was returned to sender and never reached the customer. Please SEND A REPLACEMENT of the same item to the original delivery address. We have separately raised a CANCEL for the original shipment so it is not re-sent or re-billed. Please put the new tracking number in this row as soon as it despatches -- we have told the customer we will pass it on as soon as you give it to us, so the tracking number in this sheet is what reaches them. Deliver to: Cath Donaldson, 269 Farnborough Road, Farnborough GU14 7LY. | 2026-09-08 07:12:23 UTC | ||||||||
| 2362 | marlow | LONGCHAMP LE PLIAGE TOTE - PAPER | RESHIP | Original parcel for this order was returned to sender and never reached the customer. Please SEND A REPLACEMENT of the same item to the original delivery address. We have separately raised a CANCEL for the original shipment so it is not re-sent or re-billed. Please put the new tracking number in this row as soon as it despatches -- we have told the customer we will pass it on as soon as you give it to us, so the tracking number in this sheet is what reaches them. Deliver to: Lynne Scott, 69 Woodwarde Road, London SE22 8UN. | 2026-09-08 07:12:21 UTC | ||||||||
| 3856 | marlow | LONGCHAMP LE PLIAGE TOTE - BLACK | CANCEL | Customer reports tracking shows this parcel was RETURNED TO SENDER and it never reached them. Please CANCEL this shipment -- do not re-send it against this order and do not re-bill it. The customer has been given a free re-order code, so if they choose the item again it will come through as a brand new order. If the parcel is already back with you, please confirm receipt and let us know so we can tell the customer. If it is NOT cancellable and is already moving again, tell us that instead and we will let the customer know it is on its way. | 2026-09-08 07:12:19 UTC | ||||||||
| 3793 | marlow | LONGCHAMP LE PLIAGE TOTE - EBONY | CANCEL | Customer reports tracking shows this parcel was RETURNED TO SENDER and it never reached them. Please CANCEL this shipment -- do not re-send it against this order and do not re-bill it. The customer has been given a free re-order code, so if they choose the item again it will come through as a brand new order. If the parcel is already back with you, please confirm receipt and let us know so we can tell the customer. If it is NOT cancellable and is already moving again, tell us that instead and we will let the customer know it is on its way. | 2026-09-08 07:12:18 UTC | ||||||||
| 3747 | marlow | LONGCHAMP LE PLIAGE TOTE - NAVY | CANCEL | Customer reports tracking shows this parcel was RETURNED TO SENDER and it never reached them. Please CANCEL this shipment -- do not re-send it against this order and do not re-bill it. The customer has been given a free re-order code, so if they choose the item again it will come through as a brand new order. If the parcel is already back with you, please confirm receipt and let us know so we can tell the customer. If it is NOT cancellable and is already moving again, tell us that instead and we will let the customer know it is on its way. | 2026-09-08 07:12:17 UTC | ||||||||
| 2373 | marlow | HONORIA | SPORTY THREE-PIECE TANKINI SET WITH POCKETS | CANCEL | Customer reports tracking shows this parcel was RETURNED TO SENDER and it never reached them. Please CANCEL this shipment -- do not re-send it against this order and do not re-bill it. The customer has been given a free re-order code, so if they choose the item again it will come through as a brand new order. If the parcel is already back with you, please confirm receipt and let us know so we can tell the customer. If it is NOT cancellable and is already moving again, tell us that instead and we will let the customer know it is on its way. | 2026-09-08 07:12:16 UTC | ||||||||
| 2362 | marlow | LONGCHAMP LE PLIAGE TOTE - PAPER | CANCEL | Customer reports tracking shows this parcel was RETURNED TO SENDER and it never reached them. Please CANCEL this shipment -- do not re-send it against this order and do not re-bill it. The customer has been given a free re-order code, so if they choose the item again it will come through as a brand new order. If the parcel is already back with you, please confirm receipt and let us know so we can tell the customer. If it is NOT cancellable and is already moving again, tell us that instead and we will let the customer know it is on its way. | 2026-09-08 07:12:14 UTC | ||||||||
| 3149 | marlow | LONGCHAMP LE PLIAGE TOTE - BLACK | RESHIP | Original parcel for this order was returned to sender and never reached the customer. Please SEND A REPLACEMENT of the same item to the original delivery address. We have separately raised a CANCEL for the original shipment so it is not re-sent or re-billed. Please put the new tracking number in this row as soon as it despatches -- we have told the customer we will pass it on as soon as you give it to us, so the tracking number in this sheet is what reaches them. Deliver to: Christine Boyd, 33 Whitefield Avenue, Cambuslang G72 8NR. | 2026-09-08 04:34:34 UTC | r | |||||||
| 3888 | marlow | LONGCHAMP LE PLIAGE TOTE - PAPER | RESHIP | Original parcel for this order was returned to sender and never reached the customer. Please SEND A REPLACEMENT of the same item to the original delivery address. We have separately raised a CANCEL for the original shipment so it is not re-sent or re-billed. Please put the new tracking number in this row as soon as it despatches -- we have told the customer we will pass it on as soon as you give it to us, so the tracking number in this sheet is what reaches them. Deliver to: Kaitlyn Buchan, 3 dirrans terrace, Kilwinning KA13 7PH. | 2026-09-08 04:34:21 UTC | ||||||||
| 3885 | marlow | LONGCHAMP LE PLIAGE TOTE - EBONY | RESHIP | Original parcel for this order was returned to sender and never reached the customer. Please SEND A REPLACEMENT of the same item to the original delivery address. We have separately raised a CANCEL for the original shipment so it is not re-sent or re-billed. Please put the new tracking number in this row as soon as it despatches -- we have told the customer we will pass it on as soon as you give it to us, so the tracking number in this sheet is what reaches them. Deliver to: Grace E Hunter, 293 Blackgate Lane, Tarleton, West Lancashire PR4 6JJ. | 2026-09-08 04:34:20 UTC | ||||||||
| 3873 | marlow | LONGCHAMP LE PLIAGE TOTE - PAPER | RESHIP | Original parcel for this order was returned to sender and never reached the customer. Please SEND A REPLACEMENT of the same item to the original delivery address. We have separately raised a CANCEL for the original shipment so it is not re-sent or re-billed. Please put the new tracking number in this row as soon as it despatches -- we have told the customer we will pass it on as soon as you give it to us, so the tracking number in this sheet is what reaches them. Deliver to: Kim Stanley, 46 Wordsworth Road, Middlesbrough TS6 9AZ. | 2026-09-08 04:34:19 UTC | ||||||||
| 3858 | marlow | LONGCHAMP LE PLIAGE TOTE - NAVY | RESHIP | Original parcel for this order was returned to sender and never reached the customer. Please SEND A REPLACEMENT of the same item to the original delivery address. We have separately raised a CANCEL for the original shipment so it is not re-sent or re-billed. Please put the new tracking number in this row as soon as it despatches -- we have told the customer we will pass it on as soon as you give it to us, so the tracking number in this sheet is what reaches them. Deliver to: Deborah Altoft, 68 Kent Road, Harrogate HG1 2NL. | 2026-09-08 04:34:18 UTC | ||||||||
| 3854 | marlow | LONGCHAMP LE PLIAGE TOTE - NAVY | RESHIP | Original parcel for this order was returned to sender and never reached the customer. Please SEND A REPLACEMENT of the same item to the original delivery address. We have separately raised a CANCEL for the original shipment so it is not re-sent or re-billed. Please put the new tracking number in this row as soon as it despatches -- we have told the customer we will pass it on as soon as you give it to us, so the tracking number in this sheet is what reaches them. Deliver to: Jessica Woods, Moor End Cottage, Moor End, Saffron Walden CB10 2RQ. | 2026-09-08 04:34:17 UTC | ||||||||
| 3851 | marlow | LONGCHAMP LE PLIAGE TOTE - NAVY | RESHIP | Original parcel for this order was returned to sender and never reached the customer. Please SEND A REPLACEMENT of the same item to the original delivery address. We have separately raised a CANCEL for the original shipment so it is not re-sent or re-billed. Please put the new tracking number in this row as soon as it despatches -- we have told the customer we will pass it on as soon as you give it to us, so the tracking number in this sheet is what reaches them. Deliver to: Emma Crook, 6 Heytesbury Farm Cottages, Fareham PO17 5BT. | 2026-09-08 04:34:16 UTC | ||||||||
| 3245 | marlow | Mini Leather Longchamp Bag | RESHIP | Original parcel for this order was returned to sender and never reached the customer. Please SEND A REPLACEMENT of the same item to the original delivery address. We have separately raised a CANCEL for the original shipment so it is not re-sent or re-billed. Please put the new tracking number in this row as soon as it despatches -- we have told the customer we will pass it on as soon as you give it to us, so the tracking number in this sheet is what reaches them. Deliver to: Chovin Kamal Raouf, 303 Plumstead High Street, London SE18 1JX. | 2026-09-08 04:34:15 UTC | ||||||||
| 3888 | marlow | LONGCHAMP LE PLIAGE TOTE - PAPER | CANCEL | Customer reports tracking shows this parcel was RETURNED TO SENDER and it never reached them. Please CANCEL this shipment -- do not re-send it against this order and do not re-bill it. The customer has been given a free re-order code, so if they choose the item again it will come through as a brand new order. If the parcel is already back with you, please confirm receipt and let us know so we can tell the customer. If it is NOT cancellable and is already moving again, tell us that instead and we will let the customer know it is on its way. | 2026-09-08 04:16:40 UTC | ||||||||
| 3885 | marlow | LONGCHAMP LE PLIAGE TOTE - EBONY | CANCEL | Customer reports tracking shows this parcel was RETURNED TO SENDER and it never reached them. Please CANCEL this shipment -- do not re-send it against this order and do not re-bill it. The customer has been given a free re-order code, so if they choose the item again it will come through as a brand new order. If the parcel is already back with you, please confirm receipt and let us know so we can tell the customer. If it is NOT cancellable and is already moving again, tell us that instead and we will let the customer know it is on its way. | 2026-09-08 04:16:39 UTC | ||||||||
| 3873 | marlow | LONGCHAMP LE PLIAGE TOTE - PAPER | CANCEL | Customer reports tracking shows this parcel was RETURNED TO SENDER and it never reached them. Please CANCEL this shipment -- do not re-send it against this order and do not re-bill it. The customer has been given a free re-order code, so if they choose the item again it will come through as a brand new order. If the parcel is already back with you, please confirm receipt and let us know so we can tell the customer. If it is NOT cancellable and is already moving again, tell us that instead and we will let the customer know it is on its way. | 2026-09-08 04:16:38 UTC | ||||||||
| 3858 | marlow | LONGCHAMP LE PLIAGE TOTE - NAVY | CANCEL | Customer reports tracking shows this parcel was RETURNED TO SENDER and it never reached them. Please CANCEL this shipment -- do not re-send it against this order and do not re-bill it. The customer has been given a free re-order code, so if they choose the item again it will come through as a brand new order. If the parcel is already back with you, please confirm receipt and let us know so we can tell the customer. If it is NOT cancellable and is already moving again, tell us that instead and we will let the customer know it is on its way. | 2026-09-08 04:16:37 UTC | ||||||||
| 3854 | marlow | LONGCHAMP LE PLIAGE TOTE - NAVY | CANCEL | Customer reports tracking shows this parcel was RETURNED TO SENDER and it never reached them. Please CANCEL this shipment -- do not re-send it against this order and do not re-bill it. The customer has been given a free re-order code, so if they choose the item again it will come through as a brand new order. If the parcel is already back with you, please confirm receipt and let us know so we can tell the customer. If it is NOT cancellable and is already moving again, tell us that instead and we will let the customer know it is on its way. | 2026-09-08 04:16:37 UTC | ||||||||
| 3851 | marlow | LONGCHAMP LE PLIAGE TOTE - NAVY | CANCEL | Customer reports tracking shows this parcel was RETURNED TO SENDER and it never reached them. Please CANCEL this shipment -- do not re-send it against this order and do not re-bill it. The customer has been given a free re-order code, so if they choose the item again it will come through as a brand new order. If the parcel is already back with you, please confirm receipt and let us know so we can tell the customer. If it is NOT cancellable and is already moving again, tell us that instead and we will let the customer know it is on its way. | 2026-09-08 04:16:36 UTC | ||||||||
| 3245 | marlow | Mini Leather Longchamp Bag | CANCEL | Customer reports tracking shows this parcel was RETURNED TO SENDER and it never reached them. Please CANCEL this shipment -- do not re-send it against this order and do not re-bill it. The customer has been given a free re-order code, so if they choose the item again it will come through as a brand new order. If the parcel is already back with you, please confirm receipt and let us know so we can tell the customer. If it is NOT cancellable and is already moving again, tell us that instead and we will let the customer know it is on its way. | 2026-09-08 04:16:34 UTC |