Case #1031 — Marlow London
beaniem@hotmail.com · order 2073 · state imported · label none yet · rung 0
Facts
Order #2073 confirmed
open
not set
2026-07-29 15:26:26
—
2026-08-14 19:30:08
Engine shadow decision
No shadow decision recorded yet — either the engine hasn't classified this case, or cs_shadow_decisions hasn't been created yet (p2-engine in progress).
Latest draft
from decision #2160 · action=reply · 2026-07-29 15:27:48 · dry-run
Hi Robina,
Thanks for reaching out!
Good news, your order #2073 has been processed and is on its way. The dispatch notification email sometimes ends up in spam or junk folders, so it's worth checking there if you haven't spotted it.
Because of the higher order volume from our current sale, shipping times have increased a little, and we're doing everything we can to get your package to you as fast as possible. Right now we estimate it to arrive within about 7 to 12 days.
You can follow its progress here: https://marlow-london.com/apps/parcelpanel?nums=4PX3002979304087CN
If the tracking hasn't moved after a little while, just let us know and we'll be happy to look into it further for you.
Warm regards,
Anna
Customer Care Team
Marlow London
Reasoning: Straightforward post-ship tracking inquiry with no complaints, refund demand, or other issues; order is fulfilled with real tracking available.
Compose / edit reply
Set your name at the top of the page before you can compose or edit a reply — every write here is attributed to that name in the audit log.
Escalate to a human
Set your name at the top of the page before you can escalate this case — every write here is attributed to that name in the audit log.
Raise a supplier request
Set your name at the top of the page before you can raise a supplier request — every write here is attributed to that name in the audit log.
Money action — admin only
Set your name at the top of the page before you can run a money action — every write here is attributed to that name in the audit log.
Actions on this thread
No pending/executed actions for this thread.
Case events
No case events logged yet.
Full thread
Good Afternoon,
I am emailing to follow up on this order - please see below.
I ordered this item a couple of weeks ago and have not received it and I have not seen a dispatch email.
Can you please tell me how long I will need to wait?
Thanks,
Robina Baird
________________________________
From: MARLOW LONDON <support@marlow-london.com>
Sent: 11 July 2026 08:45
To: beaniem@hotmail.com <beaniem@hotmail.com>
Subject: Order #2073 confirmed
[MARLOW LONDON]<https://marlow-london.com/_t/c/v3/AAASHEpgL8MKDC1Q5Q32aBP7G5oQ_fxzLMq8hzdUy9QeaeOzpg11iQrou8qpIcUgE_tESF7BwYKSjSdWctWJTuSqomIF2k_rrgqw87_-pLpJh3pgSrGxGNF1cgtNA-7Fdww8bObZr7I3YvWqfN9sU65eWO7EC_-pU2BP_cKgGTSmOIwWvFNb-qk2R3DDLDZ7ncvbCNIZiuAq_5q-mKkoXjY3q94BTNmHxYoEMM461BEKND0v-L8XpQ7A72Fdh6IWPI29qF1XFz0tbHRSfTqpZxQTv31dJSiJTyHLDFSyjVBcUYDKhvT9nmXbEY9m6ZpHoDG10QjGbiSiLjMw8wh8QdLO4w==>
Order confirmed
Thank you, Robina
We're preparing your order with care. You'll get a shipping update as soon as it's on its way.
A gift for you · £15 store credit
STORECREDIT15
Use this code at checkout for £15 off your next order.
Shop now<https://marlow-london.com/_t/c/v3/AABQmzYN02NUotkhrodDHsBawHaqGW4RLENNu5y4hXh2jvRRWZllcgTjkwdlK5ZmurLyKqfnBXCwfjml15SYvalyQJNQAwRNGFzBK8B0903OW_T8pgiHIlmyy-2tjK0bfRvBXXH6NWEnCgFddW4_e6nA_OHsxXkBuiNOzfeuGzeF-GsljPm5L3qAhjNFbFpBrinrHBbX0QiRSo6RrKDDpnl_x73jI-RBPdtSyW6P_BtjdCfVUDFBkuA1qXVjvfbmLVJ1eW9LOdwspbiPcQ7mmAcGv1NvYDqb0iwaSKwFLCxDU_PKgAnZbiu2f6nD79r7OcR4F6j5WPWHVysk8DYJ9EKtHTk=>
Order number
#2073
Order summary
HONORIA | SPORTY THREE-PIECE TANKINI SET WITH POCKETS - Teal and Red Floral / UK 12 (L)
Teal and Red Floral / UK 12 (L) · Qty 1 £39.95
Subtotal £39.95
Shipping £0.00
Total £39.95
Shipping to
Robina Baird
7 Spinney Drive
CH66 4TY Ellesmere Port
United Kingdom
Payment
Shopify payments
View order<https://marlow-london.com/_t/c/v3/AAClcb9Rzxfi0lD3HdjJKzzbWnmignrTPMjkK0VM0VCZZJiMcXquFampAlFj4QHlgnEgxbUhl_wEseNwAOi4NdUi2a00tjxE-GLop1wJ5AQh33kZZbrMtnGOEk44YRB0cQbgXdY-FtwqbvcU-0MNFOKopEA-6SkBw13J5PnlTxLZjiGJebC1cE1jJV_YMJBMnqPO1Ej1xOlQ_NqdvcZQkpjzAoMNiSq2i62bY-fFr92XaX_rz-EMzikpM4iB0gn8MXBRoHfDugX6Po9fMU8Ia4G3f_zqYJ8YIiyHGUnd0t9felBeffDjAc8ThEzwzRrF81HY3Gaxn29a7UFXyIOhjsAoN-RcCj0YnA4O2J-6E9A3zVX_wlPE_9jh2lHnS_82e8NUYmDKM7zR3pJXV4AMEb0PgZLPV4H3UkQOorco8-HNP85jWv5FcNHOQvSqkOw2AW5H6ZBFVZ1mDAp-UGyR2P6XyEnZl3wjEWg6Tm_WFq1MoAoQLxBplsOLUfVsZ3_flgcC31E3_i5qw0ccTQTUu73e02fYQHcmzKywiD5m7uXGcw8fUOd9o-fh3l95mX6Q7X3ygpQLWapX0CVsMKpd1ONdaY3PGLIFjoO3lQiax7E7ImEPcKEkmHYHPuF5FyjTSvDROJpgTEXCfsoUs7nOSC03hR9E2ButIjPkGHRAyh8EnSiN1NtlB6Tzog0DHCZpWK35bpDWjvd9WIlXsesb6Y1qNTKARDoGTpRie_3UooinEN1N2Fyw9kUoDPq9xx9qbDxHpNtpjPt5h7_66f530kpXmQGZXKxiVqdfJ4DIG_XG3O_ZFQVtx7npZmBORvQAp7tmkUwYL2hrl8Wxe5QMVUdVdYyDkN6f4f1IfIrOyfFxSA-e2K1MjMe6CxBIGBVKOa9P5gFgSfDdp5xSQrxlF9Oyqps9NApubl3RtVD3TIJoxp5vX2UUtTm9Z1P0RRipL_yEHGkUbUFjuGXsB-roTCd4V55T0wSY2kKbZs44jAKiL6Pm9SX_9GCOiyd2L-xnLwRuz0rB6DnQlseWpIjMAGJaIr4q3usBPPC_b5kbKWDFvhrLeAAd0yo20OgRbs1NNr8VTvuNekTRsKcC0M_2XC2AspWLBoUo6vqe8FCSYZpk8DLNlyG0-q-bzMVH0bG5DdOrMpidYo85dU6wOEYGciZfhN5C2QmI7h43MLHfpMveNIQ0NQzCf8AIVxetOfCkFxEw5ZLkXJPn3owBRQ9isE-fHInTsjVAifKA4R-d4Yp2cu7cv6UV5sZnu0BQKFy1LwdPSfg36F1ow5vlZ9nnXLb9MamVikIgLgCJiipSb02CER99G21cF52FaPCYA6lPp7BrwKD51hZ8LhqkjIXAvXQBbu_05N4EAPippRaubivfLDf3T3bNwL8CRFZemX2T6NEA07Nd5CQ6iXnnAAtUah-62vSnv58R2Jj47pdLghKcdx4diTXnBPe6SsFZRM7AkdhnyIeJQSeOpN3X4DEHz3xUThMUKFDRE0nNMwFDiIXL6HZe53M86sjrr_8aTk4QvPbdncOhJ8XKgE9Snjy5Fd-5EQdp2L8NKG4=>
Follow us
Facebook<https://marlow-london.com/_t/c/v3/AADMN-hVVBCP7Q9Pq18A7angC0yLMvDOAw1BSApnCtKR8KIq2JmynDHY4HQVf7STCA2MNTeDwnb0aM5NyEct9A55xw7oL2w55mpX-e58eT6bkQrgbB1c61_d5iW8Mj9yAeU1wbDINNLN-hC_Zjyw30TWIMZgdlOjyvGtRxa14jBb_VZXJcH7bBzbet7AgIKg7y2_vanM5c4AkraXGz9yMrfIbW57lvlLfihYvNLUek9m05w6PEH9Er-1DHVex4F6AUcUWPlUcZeWmOhxcOcXodtm-_AZD0hpy50knDaeK136MVuaBeOApmLZVditSYqK_eBNYqAv7ECrSQI=>
Hi Robina,
Thanks for reaching out!
Good news, your order #2073 has been processed and is on its way. The dispatch notification email sometimes ends up in spam or junk folders, so it's worth checking there if you haven't spotted it.
Because of the higher order volume from our current sale, shipping times have increased a little, and we're doing everything we can to get your package to you as fast as possible. Right now we estimate it to arrive within about 7 to 12 days.
You can follow its progress here: https://marlow-london.com/apps/parcelpanel?nums=4PX3002979304087CN
If the tracking hasn't moved after a little while, just let us know and we'll be happy to look into it further for you.
Warm regards,
Anna
Customer Care Team
Marlow London