Case #1033 — Marlow London
sarahbetchley@googlemail.com · order 2916 · state imported · label none yet · rung 0
Facts
Where is my order. Order number #2916 . Sarah Betchley Egmont Ryde Road Seaview Isle of Wight PO34 5AA
open
not set
2026-07-29 16:43:30
—
2026-08-14 19:30:08
Engine shadow decision
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Latest draft
from decision #2180 · action=reply · 2026-07-29 16:46:54 · dry-run
Hi there,
Thanks for reaching out!
Good news, your order has been processed and is on its way. Because of the higher order volume from our current sale, shipping times have increased a little, and we're doing everything we can to get your package to you as fast as possible. Right now we estimate it to arrive within about 8 to 12 days.
You can follow its progress here: https://marlow-london.com/apps/parcelpanel?nums=4PX3003005321894CN
If the tracking hasn't moved after a little while, just let us know and we'll be happy to look into it further for you.
Warm regards,
Anna
Customer Care Team
Marlow London
Reasoning: Drafted for operator review (was escalated with no draft — operator asked that every email from the last 48h have something to work from).
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Sent from my iPhone
Hi there,
Thanks for reaching out!
Good news, your order has been processed and is on its way. Because of the higher order volume from our current sale, shipping times have increased a little, and we're doing everything we can to get your package to you as fast as possible. Right now we estimate it to arrive within about 8 to 12 days.
You can follow its progress here: https://marlow-london.com/apps/parcelpanel?nums=4PX3003005321894CN
If the tracking hasn't moved after a little while, just let us know and we'll be happy to look into it further for you.
Warm regards,
Anna
Customer Care Team
Marlow London