Case #1048 — Marlow London
n.hardwick@me.com · order 2977 · state imported · label none yet · rung 0
Facts
A shipment from order #2977 is on the way
open
not set
2026-07-30 06:25:24
—
2026-08-14 19:30:08
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Latest draft
from decision #2225 · action=reply · 2026-07-30 06:26:38 · dry-run
Hi Tasha,
What a lovely reason to be asking! I can see your order #2977 is on its way - a gorgeous Longchamp Le Pliage tote in black.
Because of our higher order volume at the moment, we estimate most parcels at this stage arrive within about 8 to 12 days. I hope it makes it in time for the birthday, though I wouldn't want to promise a specific date without knowing when that is.
You can follow its progress here: https://marlow-london.com/apps/parcelpanel?nums=YT2620400700243908
If you'd like to let me know when the birthday is, I can give you a better idea of whether we're on track.
Warm regards,
Anna
Customer Care Team
Marlow London
Reasoning: Post-ship status query with birthday deadline; shipped_wismo auto-send with honest timeline.
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Full thread
Good morning
Please when will I receive my package as it’s a birthday present?
Kind regards
Tasha Hardwick
Sent from my iPhone
> On 22 Jul 2026, at 19:43, MARLOW LONDON <support@marlow-london.com> wrote:
>
> see when it'll arrive.
> TRACKING NUMBER
>
Hi Tasha,
What a lovely reason to be asking! I can see your order #2977 is on its way - a gorgeous Longchamp Le Pliage tote in black.
Because of our higher order volume at the moment, we estimate most parcels at this stage arrive within about 8 to 12 days. I hope it makes it in time for the birthday, though I wouldn't want to promise a specific date without knowing when that is.
You can follow its progress here: https://marlow-london.com/apps/parcelpanel?nums=YT2620400700243908
If you'd like to let me know when the birthday is, I can give you a better idea of whether we're on track.
Warm regards,
Anna
Customer Care Team
Marlow London