Case #1076 — NAGI Tokyo
dammyagency1003@gmail.com · order — · state imported · label none yet · rung 0
Facts
30th of July
open
not set
2026-07-30 13:54:26
—
2026-08-14 19:30:08
Engine shadow decision
No shadow decision recorded yet — either the engine hasn't classified this case, or cs_shadow_decisions hasn't been created yet (p2-engine in progress).
Latest draft
from decision #2285 · action=reply · 2026-07-30 13:54:47 · dry-run
こんにちは、
もちろんです!どのようなご用件でしょうか?ご注文に関することでも、商品についてのご質問でも、配送のことでも、何でもお気軽にお知らせください。喜んでサポートさせていただきます。
Yuki
カスタマーサポート
NAGI Tokyo
Reasoning: Customer opening a conversation without a specific issue. Warmly inviting them to share what they need.
Compose / edit reply
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Escalate to a human
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Raise a supplier request
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Money action — admin only
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Full thread
Hello Nagitokyo, Can we talk?
こんにちは、
もちろんです!どのようなご用件でしょうか?ご注文に関することでも、商品についてのご質問でも、配送のことでも、何でもお気軽にお知らせください。喜んでサポートさせていただきます。
Yuki
カスタマーサポート
NAGI Tokyo