cs.gohigherlevel

← back to queue

Case #1076 — NAGI Tokyo

dammyagency1003@gmail.com · order — · state imported · label none yet · rung 0

Facts

30th of July
open
not set
2026-07-30 13:54:26
2026-08-14 19:30:08

Engine shadow decision

No shadow decision recorded yet — either the engine hasn't classified this case, or cs_shadow_decisions hasn't been created yet (p2-engine in progress).

Latest draft

from decision #2285 · action=reply · 2026-07-30 13:54:47 · dry-run

こんにちは、 もちろんです!どのようなご用件でしょうか?ご注文に関することでも、商品についてのご質問でも、配送のことでも、何でもお気軽にお知らせください。喜んでサポートさせていただきます。 Yuki カスタマーサポート NAGI Tokyo

Reasoning: Customer opening a conversation without a specific issue. Warmly inviting them to share what they need.

Compose / edit reply

Set your name at the top of the page before you can compose or edit a reply — every write here is attributed to that name in the audit log.

Escalate to a human

Set your name at the top of the page before you can escalate this case — every write here is attributed to that name in the audit log.

Raise a supplier request

Set your name at the top of the page before you can raise a supplier request — every write here is attributed to that name in the audit log.

Money action — admin only

Set your name at the top of the page before you can run a money action — every write here is attributed to that name in the audit log.

Actions on this thread

No pending/executed actions for this thread.

Case events

No case events logged yet.

Full thread

in dammyagency1003@gmail.com → support@nagitokyo.com customer 2026-07-30 13:54:26
Hello Nagitokyo, Can we talk?
out support@nagitokyo.com → dammyagency1003@gmail.com tool 2026-07-31 05:03:16
こんにちは、 もちろんです!どのようなご用件でしょうか?ご注文に関することでも、商品についてのご質問でも、配送のことでも、何でもお気軽にお知らせください。喜んでサポートさせていただきます。 Yuki カスタマーサポート NAGI Tokyo