Case #11 — Marlow London
blackprofessional001@gmail.com · order — · state imported · label none yet · rung 0
Facts
archived
not set
2026-06-08 09:46:28
—
2026-08-14 19:30:08
Engine shadow decision
No shadow decision recorded yet — either the engine hasn't classified this case, or cs_shadow_decisions hasn't been created yet (p2-engine in progress).
Latest draft
from decision #11 · action=reply · 2026-06-08 09:46:37 · dry-run
Hello,
Thank you so much for reaching out! Yes, we are very much open and happily accepting orders. You're welcome to browse and shop as usual on our website.
Please note that due to an ongoing sale, our current shipping time is 8–12 days. As soon as your order is on its way, you'll receive a confirmation email with a tracking link so you can follow it on our website.
If there's anything I can help you with — whether it's choosing a size, finding a specific item, or placing your order — just let me know. I'd be delighted to help.
Warm regards,
Anna
Customer Care Team
Marlow London
Reasoning: General pre-sales question confirming the shop is open; safe to reassure without any system lookup.
Compose / edit reply
Set your name at the top of the page before you can compose or edit a reply — every write here is attributed to that name in the audit log.
Escalate to a human
Set your name at the top of the page before you can escalate this case — every write here is attributed to that name in the audit log.
Raise a supplier request
Set your name at the top of the page before you can raise a supplier request — every write here is attributed to that name in the audit log.
Money action — admin only
Set your name at the top of the page before you can run a money action — every write here is attributed to that name in the audit log.
Actions on this thread
No pending/executed actions for this thread.
Case events
No case events logged yet.
Full thread
Accepteert deze online winkel momenteel bestellingen en is deze geopend
voor verkoop?