Case #1130 — Marlow London
kateshaw03@icloud.com · order 3275 · state imported · label none yet · rung 0
Facts
Order No #3275
open
not set
2026-07-31 17:41:03
—
2026-08-14 19:30:08
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Latest draft
from decision #2460 · action=reply · 2026-07-31 17:41:35 · dry-run
Hey, thanks for reaching out!
Good news, your order has been processed and is on its way. Because of the higher order volume from our current sale, shipping times have increased a little, and we're doing everything we can to get your package to you as fast as possible. Right now we estimate it to arrive within about 8 to 12 days.
You can follow its progress here: https://marlow-london.com/apps/parcelpanel?nums=UL364417058YP
If the tracking hasn't moved after a little while, just let us know and we'll be happy to look into it further for you.
Warm regards,
Anna
Customer Care Team
Marlow London
Reasoning: Straightforward post-ship delivery status question with no complaints or emotional context; qualifies for shipped_wismo auto-send with tracking link and standard window.
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Full thread
Hello,
Please could you let me know when the expected delivery date is?
Many Thanks
Kate
Sent from my iPhone
Hey, thanks for reaching out!
Good news, your order has been processed and is on its way. Because of the higher order volume from our current sale, shipping times have increased a little, and we're doing everything we can to get your package to you as fast as possible. Right now we estimate it to arrive within about 8 to 12 days.
You can follow its progress here: https://marlow-london.com/apps/parcelpanel?nums=UL364417058YP
If the tracking hasn't moved after a little while, just let us know and we'll be happy to look into it further for you.
Warm regards,
Anna
Customer Care Team
Marlow London