Case #1239 — NAGI Tokyo
mubbyconsultancy10@gmail.com · order — · state imported · label none yet · rung 0
Facts
Nagitokyo hello
open
not set
2026-08-04 14:32:54
—
2026-08-14 19:30:08
Engine shadow decision
| id | 155 |
|---|---|
| thread_key | <CAMvArCQPgVXc-H_GpuRw0RvLTDCmfBimw_qh9ZFagZKrjgvXew@mail.gmail.com> |
| store_id | nagi |
| message_id | 4843 |
| case_id | 1239 |
| label | WHERE_IS_ORDER |
| label_confidence | first_pass |
| extracted_vars | {"order_number": "", "size_mentioned": "", "amount_mentioned": "", "product_mentioned": "", "chargeback_ultimatum": false} |
| decided_action | REPLY_INFO |
| decided_amount | |
| decided_currency | |
| rung_before | 0 |
| rung_after | 0 |
| interrupt_fired | |
| breaker_fired | 0 |
| would_have_text | こんにちは。 お問い合わせいただきありがとうございます。 ご注文の発送準備につきましては、通常のご注文処理を経てから発送の手配を行っております。具体的な日数の情報が今お手元にないため、正確な日数をこの場でお伝えすることができません。恐れ入りますが、ご注文番号を教えていただけますでしょうか。確認のうえ、改めてご案内いたします。 よろしくお願いいたします。 Yuki |
| actual_action | escalate |
| actual_text | |
| agreed | 0 |
| latency_ms | 9499 |
| model_used | claude-runner:claude-sonnet-5 |
| error | |
| created_at | 2026-08-14 20:30:33 |
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Your order fulfillment is how long?
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