Case #124 — parkerlane
arunsamson561@gmail.com · order — · state imported · label none yet · rung 0
Facts
Hello Parkerandlane Newyork
archived
not set
2026-06-27 17:24:23
—
2026-08-14 19:30:08
Engine shadow decision
No shadow decision recorded yet — either the engine hasn't classified this case, or cs_shadow_decisions hasn't been created yet (p2-engine in progress).
Latest draft
from decision #207 · action=reply · 2026-06-27 17:24:29 · dry-run
Hi there,
Thanks so much for reaching out and for your interest in Parker & Lane New York!
Yes, we're happy to ship to Catalonia, Spain. Once your order is placed, you'll receive a confirmation email, and as soon as it ships you'll get a tracking link so you can follow it on our website. Current delivery time is around 8–12 days due to high volume from our ongoing sale — thank you in advance for your patience.
If you'd like a hand placing your order or have any questions about sizing before you check out, just let me know and I'll be glad to help.
Warmly,
Grace — Customer Care Team, Parker & Lane New York
Reasoning: General shipping availability question; no order lookup or system action required.
Compose / edit reply
Set your name at the top of the page before you can compose or edit a reply — every write here is attributed to that name in the audit log.
Escalate to a human
Set your name at the top of the page before you can escalate this case — every write here is attributed to that name in the audit log.
Raise a supplier request
Set your name at the top of the page before you can raise a supplier request — every write here is attributed to that name in the audit log.
Money action — admin only
Set your name at the top of the page before you can run a money action — every write here is attributed to that name in the audit log.
Actions on this thread
No pending/executed actions for this thread.
Case events
No case events logged yet.
Full thread
Can you ship orders to Catalonia, Spain?