Case #1270 — NAGI Tokyo
blessingsales124@gmail.com · order — · state imported · label none yet · rung 0
Facts
Just Wondering
open
not set
2026-08-05 14:58:05
—
2026-08-14 19:30:08
Engine shadow decision
| id | 255 |
|---|---|
| thread_key | <CAGGBcR7C1Qb_8Baej3v6i2xBmhtyuCMB_pSX9v=2MO4WdR2D9A@mail.gmail.com> |
| store_id | nagi |
| message_id | 4958 |
| case_id | 1270 |
| label | OFF_SCRIPT |
| label_confidence | first_pass |
| extracted_vars | {"order_number": "", "size_mentioned": "", "amount_mentioned": "", "product_mentioned": "", "chargeback_ultimatum": false} |
| decided_action | ESCALATE |
| decided_amount | |
| decided_currency | |
| rung_before | 0 |
| rung_after | 0 |
| interrupt_fired | |
| breaker_fired | 0 |
| would_have_text | こんにちは、 ご連絡いただきありがとうございます。ご提案の件、しっかりと拝見いたしました。 現在、担当のスタッフが内容を直接確認しております。 ご連絡いただき重ねて感謝申し上げます。 Yuki |
| actual_action | ignore |
| actual_text | |
| agreed | 0 |
| latency_ms | 7172 |
| model_used | claude-runner:claude-sonnet-5 |
| error | |
| created_at | 2026-08-14 20:47:14 |
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Would you be open to a discussion if I can help you generate few orders
within a few weeks