Case #14 — Marlow London
feranmiayinde840@gmail.com · order — · state imported · label none yet · rung 0
Facts
archived
not set
2026-06-08 11:16:32
—
2026-08-14 19:30:08
Engine shadow decision
No shadow decision recorded yet — either the engine hasn't classified this case, or cs_shadow_decisions hasn't been created yet (p2-engine in progress).
Latest draft
from decision #14 · action=reply · 2026-06-08 11:16:38 · dry-run
Hi there,
Thank you so much for reaching out and for your interest in Marlow London!
Yes, we're delighted to ship to customers across Europe. If you'd like, you can simply add your favourite item to the basket and enter your address at checkout — the available shipping options for your country will appear there.
Just so you know, our current shipping time is 8–12 days, as we're experiencing high volume due to an ongoing sale. Thank you so much for your patience!
If there's anything else I can help you with, please don't hesitate to ask.
Warm regards,
Anna
Customer Care Team
Marlow London
Reasoning: General shipping question answered with reassurance and current shipping time; no lookup needed.
Compose / edit reply
Set your name at the top of the page before you can compose or edit a reply — every write here is attributed to that name in the audit log.
Escalate to a human
Set your name at the top of the page before you can escalate this case — every write here is attributed to that name in the audit log.
Raise a supplier request
Set your name at the top of the page before you can raise a supplier request — every write here is attributed to that name in the audit log.
Money action — admin only
Set your name at the top of the page before you can run a money action — every write here is attributed to that name in the audit log.
Actions on this thread
No pending/executed actions for this thread.
Case events
No case events logged yet.
Full thread
Do you ship to all Europe countries?