Case #1464 — Marlow London
pambutts1234@yahoo.com · order 1728 · state imported · label none yet · rung 0
Facts
A shipment from order #1728 is on the way
open
not set
2026-08-13 07:03:37
—
2026-08-14 19:30:08
Engine shadow decision
| id | 904 |
|---|---|
| thread_key | <748838983.2577555.1786604524976@mail.yahoo.com> |
| store_id | marlow |
| message_id | 5737 |
| case_id | 1464 |
| label | OFF_SCRIPT |
| label_confidence | retried |
| extracted_vars | {"order_number": "", "size_mentioned": "", "amount_mentioned": "", "product_mentioned": "", "chargeback_ultimatum": false} |
| decided_action | ESCALATE |
| decided_amount | |
| decided_currency | |
| rung_before | 0 |
| rung_after | 0 |
| interrupt_fired | |
| breaker_fired | 0 |
| would_have_text | |
| actual_action | escalate |
| actual_text | |
| agreed | 1 |
| latency_ms | 3841 |
| model_used | claude-runner:claude-sonnet-5 |
| error | model returned no valid label after 2 attempts (rejected: []) | call B: no draft field in model output |
| created_at | 2026-08-14 21:53:44 |
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Full thread
Hello I would like to send the swimsuit I have back and order a bigger size ? Where do I send it to thanking you Pam butts
Sent from Yahoo Mail for iPhone
On Saturday, July 4, 2026, 4:06 pm, MARLOW LONDON <support@marlow-london.com> wrote:
#yiv3314851635 body {margin:0;padding:0;width:100% !important;}#yiv3314851635 img {border:0;outline:none;text-decoration:none;display:block;}@media only screen and (max-width:600px) {#yiv3314851635 .yiv3314851635container {width:100% !important;}#yiv3314851635 .yiv3314851635px {padding-left:24px !important;padding-right:24px !important;}#yiv3314851635 .yiv3314851635h1 {font-size:28px !important;line-height:36px !important;}#yiv3314851635 .yiv3314851635code {font-size:20px !important;letter-spacing:3px !important;}#yiv3314851635 .yiv3314851635btn a {display:block !important;}}
Your order is on its way
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Shipped
On its way, Pam
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Your order has left our boutique. Track your package below to see when it'll arrive.
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Tracking number
4PX3002953428549CN
Carrier: Other
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| Track now |
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A gift for you · £15 store credit
STORECREDIT15
Use this code at checkout for £15 off your next order at marlow-london.com.
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Items shipped
| KERENZA | ELEGANT COMFORT-FIT SWIMSUIT - Navy / UK 12 (L) · Navy / UK 12 (L) · Qty 1 |
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Order number
#1728
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Shipping to
Pamela Butts
Bromsgrove, United Kingdom
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Questions about your delivery? Reply to this email and we'll help right away.
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