cs.gohigherlevel

← back to queue

Case #196 — NAGI Tokyo

dj6949193@gmail.com · order — · state imported · label none yet · rung 0

Facts

Quick sales ideas for your store
open
not set
2026-07-01 02:30:31
2026-08-14 19:30:08

Engine shadow decision

No shadow decision recorded yet — either the engine hasn't classified this case, or cs_shadow_decisions hasn't been created yet (p2-engine in progress).

Latest draft

from decision #308 · action=reply · 2026-07-01 02:30:37 · dry-run

こんにちは。 お問い合わせいただきありがとうございます。 はい、nagitokyo.com はNAGI Tokyoの公式ウェブサイトでございます。ご不明な点やご質問がございましたら、どうぞお気軽にご連絡ください。喜んでお手伝いいたします。 どうぞよろしくお願いいたします。 ユキ (Yuki) - カスタマーサポート (Customer Care), NAGI Tokyo

Reasoning: Customer asked a simple yes/no question about the official website URL — a direct reply is sufficient with no escalation needed.

Compose / edit reply

Set your name at the top of the page before you can compose or edit a reply — every write here is attributed to that name in the audit log.

Escalate to a human

Set your name at the top of the page before you can escalate this case — every write here is attributed to that name in the audit log.

Raise a supplier request

Set your name at the top of the page before you can raise a supplier request — every write here is attributed to that name in the audit log.

Money action — admin only

Set your name at the top of the page before you can run a money action — every write here is attributed to that name in the audit log.

Actions on this thread

No pending/executed actions for this thread.

Case events

No case events logged yet.

Full thread

in dj6949193@gmail.com → support@nagitokyo.com customer 2026-07-01 02:30:31
Hey there, Is this your official website? nagitokyo.com
out support@nagitokyo.com → dj6949193@gmail.com tool 2026-07-21 16:34:29
こんにちは。 お問い合わせいただきありがとうございます。 はい、nagitokyo.com はNAGI Tokyoの公式ウェブサイトでございます。ご不明な点やご質問がございましたら、どうぞお気軽にご連絡ください。喜んでお手伝いいたします。 どうぞよろしくお願いいたします。 ユキ (Yuki) - カスタマーサポート (Customer Care), NAGI Tokyo