Case #218 — NAGI Tokyo
hassansolution54@gmail.com · order — · state imported · label none yet · rung 0
Facts
Start Right Nagitokyo
archived
not set
2026-07-01 12:52:29
—
2026-08-14 19:30:08
Engine shadow decision
No shadow decision recorded yet — either the engine hasn't classified this case, or cs_shadow_decisions hasn't been created yet (p2-engine in progress).
Latest draft
from decision #337 · action=reply · 2026-07-01 12:52:35 · dry-run
いつもNAGI Tokyoをご利用いただきありがとうございます。
はい、こちらのメールアドレスは担当スタッフが監視しており、お客様からのご連絡を受け付けております。
ご不明な点やご質問がございましたら、どうぞお気軽にお申し付けください。喜んでお手伝いいたします。
どうぞよろしくお願いいたします。
ユキ (Yuki) - カスタマーサポート (Customer Care), NAGI Tokyo
Reasoning: Customer is asking whether this email address is monitored; a simple confirmation reply is appropriate.
Compose / edit reply
Set your name at the top of the page before you can compose or edit a reply — every write here is attributed to that name in the audit log.
Escalate to a human
Set your name at the top of the page before you can escalate this case — every write here is attributed to that name in the audit log.
Raise a supplier request
Set your name at the top of the page before you can raise a supplier request — every write here is attributed to that name in the audit log.
Money action — admin only
Set your name at the top of the page before you can run a money action — every write here is attributed to that name in the audit log.
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Full thread
Hello Nagitokyo, is this Email Address Monitored?