Case #229 — parkerlane
yekini655@gmail.com · order — · state imported · label none yet · rung 0
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open
not set
2026-07-01 16:26:32
—
2026-08-14 19:30:08
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Latest draft
from decision #348 · action=escalate · 2026-07-01 16:26:47 · dry-run
Hi there,
Thank you so much for reaching out to us at Parker & Lane New York!
I am Grace from our Customer Care Team, and I am here to help with whatever you need. While I am not able to connect you directly with the store owner, I can assist you with most questions and concerns, and I can make sure that anything requiring a personal response from management is passed along right away.
Could you share a little more about what is on your mind? Whether it is a question about an order, a product, or something else entirely, I want to make sure you get the right help as quickly as possible.
Looking forward to hearing from you.
Grace - Customer Care Team, Parker & Lane New York
Reasoning: Customer is requesting to speak directly with the store owner, which requires a human to handle.
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Full thread
May I speak with this store owner? parkerandlane-newyork.com