Case #27 — Marlow London
dahblacksugar@gmail.com · order — · state imported · label none yet · rung 0
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2026-06-08 18:47:03
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2026-08-14 19:30:08
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from decision #27 · action=reply · 2026-06-08 18:47:09 · dry-run
Hi there,
Thank you so much for getting in touch, and yes — absolutely! New orders are very welcome and can be placed as usual through our website.
Just a quick note: due to an ongoing sale we're currently experiencing high order volumes, so delivery is taking around 8–12 days at the moment. We really appreciate your patience.
If there's anything I can help you with — whether it's choosing a size, finding a particular item, or anything else — please don't hesitate to let me know. I'd be very happy to help.
Warm regards,
Anna
Customer Care Team
Marlow London
Reasoning: General question about whether new orders are possible; answered with reassurance and current shipping time.
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Even een korte vraag: zijn nieuwe bestellingen momenteel nog mogelijk?