Case #318 — Marlow London
sue.whittaker@hotmail.co.uk · order 1486 · state imported · label none yet · rung 0
Facts
Order not delivered yet.
open
not set
2026-07-06 10:05:09
—
2026-08-14 19:30:08
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Hi,
My order number is 1486. My tracking number is 4PX3002923364471CN
Can you tell me when this order will be delivered?
It apparently left you on Thursday 25th June.
Kind regards,
Sue Whittaker
Sent from Outlook for Android<https://aka.ms/AAb9ysg>
Hi Sue,
Good news! Your order is on its way to you.
We've been moving through a very high volume of orders from the sale,
so the courier network has been busier than usual, which can cause
tracking updates to lag behind the parcel's actual movement as it
passes between hubs. Since your parcel has already left our hands
and is in transit, it should not take longer than about a week from
now to reach you.
You can follow its live progress on our tracking page here:
https://marlow-london.com/apps/parcelpanel?nums=4PX3002923364471CN
I'm sorry the wait has felt longer than expected, about eleven days
now since it left us on the 25th. As a small thank-you for bearing
with us, I'd like to offer you £20 off your next order with the code
SORRY20 at checkout.
Thank you again for your patience. If anything looks stuck on the
tracking page beyond the next few days, just reply here and I'll look
into it straight away.
Warm regards,
Anna
Customer Care Team
Marlow London
https://marlow-london.com/
On Mon, Jul 6, 2026 at 12:04, Susan Whittaker <sue.whittaker@hotmail.co.uk> wrote:
Hi, My order number is 1486. My tracking number is 4PX3002923364471CN Can you tell me when this order will be delivered? It apparently left you on Thursday 25th June. Kind regards, Sue Whittaker Sent from Outlook for Android (https://aka.ms/AAb9ysg)