Case #357 — Marlow London
rfoley906@aol.com · order 1461 · state imported · label none yet · rung 0
Facts
Never receive
archived
not set
2026-07-08 08:28:33
—
2026-08-14 19:30:08
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Latest draft
from decision #546 · action=reply · 2026-07-08 08:28:36 · dry-run
Hi there,
Thank you for reaching out, and I am sorry to hear you have not received your order.
I looked into this using the email address on your message and found order 1461, which shows as fulfilled. Here is your tracking link so you can see the latest updates:
https://marlow-london.com/apps/parcelpanel?nums=4PX3002919441063CN
Could you please confirm this is the correct order, and let me know what the tracking page currently shows on your end? Since this concerns an order that has not arrived, I want to make sure we look into this properly with our courier before arranging anything, so I am passing this straight to our team to check delivery confirmation on their end. I will follow up with you personally as soon as I hear back.
Thank you so much for your patience, we will get this sorted for you.
Warm regards,
Anna
Customer Care Team
Marlow London
Reasoning: Drafted for today's backlog (was missing — e.g. an LLM outage).
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I want a refund please thanks
Sent from my iPhone