Case #397 — Marlow London
annaborrasm@gmail.com · order 1611 · state imported · label none yet · rung 0
Facts
A shipment from order #1611 is on the way
open
not set
2026-07-09 13:29:15
—
2026-08-14 19:30:08
Engine shadow decision
No shadow decision recorded yet — either the engine hasn't classified this case, or cs_shadow_decisions hasn't been created yet (p2-engine in progress).
Latest draft
from decision #614 · action=reply · 2026-07-09 13:29:31 · dry-run
Hi Anna,
Thank you for reaching out, and sorry for the wait on these two orders.
Both orders have shipped and are on their way to you:
Order #1611, tracking number 4PX3002940860970CN
https://marlow-london.com/apps/parcelpanel?nums=4PX3002940860970CN
Order #1618, tracking number 4PX3002940860819CN
https://marlow-london.com/apps/parcelpanel?nums=4PX3002940860819CN
Our current shipping time is running at 8 to 12 days due to a busy sale period, so at 9 days both orders are still within that normal window. Tracking can sometimes lag a little between courier scans, but they are progressing and should reach you soon.
Please do keep an eye on the links above, and if either order has not arrived once we are past the 12 day mark, just let us know and we will look into it further right away.
Thank you so much for your patience.
Warm regards,
Anna
Customer Care Team
Marlow London
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Full thread
Hi MARLOW team,
I've placed 2 different orders on 30 June 2026, It's been 9 days and I
haven't received it yet.
Can you please inform what's the status of my order?
Order Number: #1611
Order Number: #1618
Thank you.
Kind regards,
Anna
On Tue, 30 Jun 2026 at 13:26, MARLOW LONDON <support@marlow-london.com>
wrote:
> [image: MARLOW LONDON]
> <https://marlow-london.com/_t/c/v3/AADnOTQbGbTRc34C-wNCF7XeuDzz4NunTuYzEoS_Cv3Oy-LbDNXva9_6OBPPr3Z47aNb1wwKmbzKcJIpiYm9a6_9enfQZbAaL6CmutTVIkvGI6Z2wRebse3HdxXEM0RHERWIfVAVJRIi_fujdK37R0e8-45aP6dWtX-VD1KzE8RehwdnMArFDT-apjgtKQ-9dQ2eDbppByfpirQ05NG2px49yQ_XXG0tneun4Ke9D3tMzHsUWKaBvLm65FnnS9EcPAyCC7Om0dq2Z7ouEzfO1ftf-C9q-kPCT9CNUoKCo_3Inq0BcZnPTrAVijM0pBG0Pu55Fm2yZP0WOJ2Uh79EK-tVKQ==>
>
>
>
> Shipped
> On its way, Anna
>
> Your order has left our boutique. Track your package below to see when
> it'll arrive.
>
> Tracking number
>
> 4PX3002940860970CN
>
> Carrier: Other
> Track now
> <https://marlow-london.com/_t/c/v3/AABSWpRLQVb091n4qpijkJjLHInz4NAoP7-OmE1HDwAMXaKVoUb3AqxVSs6XEb5YNGVKOmLRzTAAqT16jnhfbKguv9v0cYlwX5zTrOm3dnT9xpmAk6CTagyFmKRUNEqmUnqVZOyEBcfgb3JD1itvR7BQ1TkbsV_Cd0ouyot7Q1vyaZVh8YvkwYRUaHyrGJ6wQikO2MfWLcUWJEJS27vT_ax8MA-Nv0Ic-b_jHxnhusCuWywJz_VsGm_c4lO7-c8jip1HYtg_dYr_pd9HefMLNPH6E2mgbpehpVjBDFGT5-12aT8hlIpTCIyxo1kyKliEXYOfnwjTMsqp5zTCf7LxvZhR4Kr-5AMpYqqFM8YpvIe8bGrKfg==>
>
> A gift for you · £15 store credit
>
> STORECREDIT15
>
> Use this code at checkout for £15 off your next order at marlow-london.com
> <https://marlow-london.com/_t/c/v3/AAAOSWoMxdbEiEhPP1lYeMfX2jveunxqGyaM3qcq3RBnbVzFXU-0L46ooGUXLqxiy9c0hh7S4lqy-XuvmcSRWoBMWGaMb-yE6jZNatC0SSjV8e0gu9bmb72N1hK88wUoWfF6YrhCnKizwciNQquUr1pcCIhQ97pa56VOR3EZtny2BZk00o3R6L8FQ2O7GxA68X239bSpXaO0vc4ncFWGAIHcEEMdRqegicoiy-EgRvNGpFNsFMevpm70H-vTQgYIqgePPPv_I-i6u0N5WM25O0Eb7NGfTCnAYjCdidCcHadOe2Jh7_TurLuar1q60ReFyJhhiRy7hJ_2_ATDY0Nl6pJJG4k=>
> .
>
> Items shipped
> HONORIA | SPORTY THREE-PIECE TANKINI SET WITH POCKETS - Teal and Red
> Floral / UK 12 (L) · Teal and Red Floral / UK 12 (L) · Qty 1
>
> Order number
>
> #1611
>
> Shipping to
>
> Anna Borras Montane
> Saffron Walden, United Kingdom
>
> Questions about your delivery? Reply to this email and we'll help right
> away.
>
>
> Follow us
> Facebook
> <https://marlow-london.com/_t/c/v3/AACHeicQc2xhJveKBGVTjZqCKCY_YJGEvIvxtv0mhbZzYmBM3odPK4jrEE_MuIfKrBlLW0GL3tSZR5YnE0tf8jezlpUUDTDl0dvH2Zi8-SPQvLE3V41Fn76zs7grES4M6bFU1FqGhZiIy3CUnT8bbPgNvanvoUtrnvwIyI-e4ORhvPEqSgwS3tt_kz6_fcxj8eL0RQAY2_o-OtKNraPwXUmw-qioMIxFzAak-TJksGIsHnIRXcXoZ-erog_cm0HUEGPfQ04npGH5hbPWgn6nrCDoB5WYmqEnhdl0Pl-xOIk6HKGUyLsODMIm4rAgsPA7Hh6-mU3ko3mYMbA=>
>
Hi Anna,
Thank you for reaching out, and sorry for the wait on these two orders.
Both orders have shipped and are on their way to you:
Order #1611, tracking number 4PX3002940860970CN
https://marlow-london.com/apps/parcelpanel?nums=4PX3002940860970CN
Order #1618, tracking number 4PX3002940860819CN
https://marlow-london.com/apps/parcelpanel?nums=4PX3002940860819CN
Our current shipping time is running at 8 to 12 days due to a busy sale period, so at 9 days both orders are still within that normal window. Tracking can sometimes lag a little between courier scans, but they are progressing and should reach you soon.
Please do keep an eye on the links above, and if either order has not arrived once we are past the 12 day mark, just let us know and we will look into it further right away.
Thank you so much for your patience.
Warm regards,
Anna
Customer Care Team
Marlow London