Case #400 — Marlow London

estellemichaels@gmail.com · order 1652 · state imported · label none yet · rung 0

Facts

Subject

A shipment from order #1652 is on the way

Thread status

open

SLA due

not set

Opened

2026-07-09 15:21:14

Closed

—

Last updated

2026-08-14 19:30:08

Engine shadow decision

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Latest draft

from decision #617 · action=reply · 2026-07-09 15:21:26 · dry-run

Hi Estelle, Thanks for reaching out about order #1652. Good news, your order has shipped and is on its way to you. You can follow its progress here: https://marlow-london.com/apps/parcelpanel?nums=4PX3002947537653CN We are currently seeing shipping times of around 8 to 12 days due to high order volume from our recent sale, so please bear with us a little longer. Tracking updates can sometimes lag behind the parcel's actual progress, especially between scans, so there is nothing to worry about if it seems to pause for a day or two. If it has not arrived within that window, just let me know and I will be happy to look into it further for you. Warm regards, Anna Customer Care Team Marlow London

Reasoning: Simple order status inquiry with fulfilled order and tracking link available; provided reassurance and real tracking link per policy.

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Full thread

in estellemichaels@gmail.com → support@marlow-london.com customer 2026-07-09 15:21:14

When can I expect my order please Regards Estelle Michaels ________________________________ From: MARLOW LONDON <support@marlow-london.com> Sent: 02 July 2026 13:20 To: estellemichaels@gmail.com <estellemichaels@gmail.com> Subject: A shipment from order #1652 is on the way [MARLOW LONDON]<https://marlow-london.com/_t/c/v3/AABL7exI1aCK3xUAna69_gCkebTvgaveDgDp_CTk849JMis7pY1DB6evL8xyBrosGYsjuEANyN1psMmj-oHO7w5_lp15XNv1vaXSN0xqchlYnlnChA1NiwiN5VrNSSlTOxdIa3iRzraqTXRkCs58GLq8gyjN84Flv-Oqn9l_R3aviy5aLRLVQZZ0ac_JQlEXxfHQPLEPD7QeO2BBphu0eiPbVEtd4H-yQtwixV1LAHbKQXW6XNAY-mnH4QKIoMVu3F3e-cmz1OWudY0APBgAylcXwa_S9b0xQ4bxZ_MAQpDI-wO9pzW1wPat6X4eFxPOkelVz0BhKusRFYZieOnmkvVNCA==> Shipped On its way, Estelle Your order has left our boutique. Track your package below to see when it'll arrive. Tracking number 4PX3002947537653CN Carrier: Other Track now<https://marlow-london.com/_t/c/v3/AACR5UfnbbqjqjbUgb0XX7XyLC6THoyVtBQ_OG-Ylg1tHd4dskDS7cCFBFdHyCzmTabvlXzcTqnp-K5RP-BOEoBnoc_PdRA1mdPV_ce7uBndtHkHac55vlHEwQDBeigODDypYQhsbxAIcpFBnxLjmXdH5CkfsazLnsrbyMCbQXzfwswR3wHxvXu1GHTZluRztxA1Pn8PyrU1f_OzJtr1yBiPzt4vegQxkz86zlm3T8FsvTe1qcMmTVJaNliVrci4ce_66AQGZALRxeHD-oQ55L1w3vLFlDSrHibcIc_DjjYl-BWyM9L-I1r2jZKa8E4BI1vkgC-Jf227ZUmUSMvwEW-hZJSSo_zIvIjTQCO-Md79MNFUng==> A gift for you · £15 store credit STORECREDIT15 Use this code at checkout for £15 off your next order at marlow-london.com<https://marlow-london.com/_t/c/v3/AAAbrllRBpQb1lx862hm-okEB1ysU7S4NLTAnJmLtqVUT88UU4N-DlA_L1PfXyfj-33ua0r6nz0Rx8fu1OamXWM1YkfzbhKAKtWmpnlPpYd4ErHrzhAxNilbzZJG87bw3GFA-AgJ-buebesVLWNRfq90jfdkJU86O-UY6NZznuzTn5YLHMa_qyj_VR5nRJJOWktPq0Nd_Nbv1dchaM5qr5T8SRtCu0WHIvF78GiYiFG2GkXAQ-GMcUQhLak5GGzzxH98IVfE4DSomeFrGnpvm7qiV86mHRIzMjsCmJGoB6qHBLDykDNX8q8m4PKzSNiKdd-Xl8hM5Y4r2WebVhEC20ZGPxA=>. Items shipped Evelyn | Everyday Comfort Mesh Sandals - Navy Blue / UK 5 | EU 38 · Navy Blue / UK 5 | EU 38 · Qty 1 Order number #1652 Shipping to Estelle Michaels Haywards Heath, United Kingdom Questions about your delivery? Reply to this email and we'll help right away. Follow us Facebook<https://marlow-london.com/_t/c/v3/AACq3LJdbEmLu6soq0iKxBybekPocjrFp-f1fThZS-OPP8XfHpsvdvwxxSw-ok-MMSbwIs4Knc6K4r4V9jqhk3IrGBVn9EV2KxkLWmCHuph-kE5qq0wvPxwLhD-lMk5ax_XhcIa_GJsjOWLQeWlzJusFtg7J49yh_8ZTiQZaGmegx-6RuMZvWzMnT_gaRvscnd7ru-xW1WcPxlNkhbnKOXzdipDiqQOsai9S5dCIFAZVT8AToBAIcSrQgiRWsyU4j-8xU0Efs31CejZDk6lnTG62F-RtaQjZb51gXwRs8Mna5YsucogHHF70Rp0JBUN18lIjUzomCwCvFSY=>

out support@marlow-london.com → estellemichaels@gmail.com tool 2026-07-09 21:40:17