Case #402 — Marlow London
bj803573@gmail.com · order — · state imported · label none yet · rung 0
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2026-07-09 17:17:44
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2026-08-14 19:30:08
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from decision #620 · action=reply · 2026-07-09 17:17:52 · dry-run
Hi there,
Thanks so much for reaching out, that's very kind of you to flag something for us.
We'd love to take a look. Could you let us know what you found or send over any details (a screenshot or a description of the page and issue would be great)?
Looking forward to hearing more.
Warm regards,
Anna
Customer Care Team
Marlow London
Reasoning: Vague message with no order context, offering to point out a site issue; asking for details before proceeding is the safe next step.
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Hi! I found something on your store that's likely costing you sales. Can I
show you?