Case #441 — Marlow London
gillowen2156@gmail.com · order 1724 · state imported · label none yet · rung 0
Facts
A shipment from order #1724 is on the way
open
not set
2026-07-12 17:42:41
—
2026-08-14 19:30:08
Engine shadow decision
No shadow decision recorded yet — either the engine hasn't classified this case, or cs_shadow_decisions hasn't been created yet (p2-engine in progress).
Latest draft
from decision #771 · action=reply · 2026-07-13 16:46:57 · dry-run
Hi there,
You're very welcome! If you have any other questions or anything comes up while your order is on its way, just let us know, we're always happy to help.
Warm regards,
Anna
Customer Care Team
Marlow London
Reasoning: Customer just acknowledged our tracking update with a simple thank you, no new request to action.
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Stillwaiting
On Fri, 3 Jul 2026, 13:37 MARLOW LONDON, <support@marlow-london.com> wrote:
> [image: MARLOW LONDON]
> <https://marlow-london.com/_t/c/v3/AAC1s14Uh5NOPQ4F_K0NAdO8wTViWeFgvwH28pAMzMkPKiNjFpr9b1n3HQ1GenafwCgwF0dpK5GnASJyBEfX1HnyKmUqzkFAo7RjZ4FKQeiMmkOePsGE13Jy4XHSptN6kCHeDexCH0nYkYzSz2wpkKT9oLxI9u1eRAV0NbFTGbv8cDywA4rqBz8kClI0MIJIlhJEFVzRZmRnVzenK-szOZ5oHzdm0DXz4qm_-lvbSHP-fYe5sZhWP-JKdBowVBtL0pJtsS6wwGKH6BrkHdRMTLTZdzEHa5rlLBuT4cpdIWxoecShzjGT9rcS3BrrbrGXNdarbtgUVYEEI72OmkhuCFtqpQ==>
>
>
>
> Shipped
> On its way, Gill
>
> Your order has left our boutique. Track your package below to see when
> it'll arrive.
>
> Tracking number
>
> 4PX3002950741283CN
>
> Carrier: Other
> Track now
> <https://marlow-london.com/_t/c/v3/AACZXiMWl2gCQzzb2XOBtEPUeWCeK2ZK1Cf9l1JKcA6N623_vIPcFAd_rQG-gd6dMwIpqQkmpyVYwoMIBKXdhEmEPS1v-kYPBwvF82bwJaXm3t1iUMkwb8JiAmA5PgggpIXmhjOD24IUXe4ltz9N4F9G9HgY3C_74Jt-HLVDNEMar_c6FijNSw9Mk-edLZ2dYB0_F8xMnggLSDA2XB0wQVCkiJVSomOt9-HTE5jsWOTGTMEFCeuTYjkqb7ETPvl2E6KMPxHYC86CZEfUcoUWUtL8CqZiH_I1dtZk8czgKhRnVB50_V0q79NxEFxN_gfKf-hf0vWswSoyBfGWDYJMGoDUuOjD05VJc_hJ9D3oEKVIGOs7Rg==>
>
> A gift for you · £15 store credit
>
> STORECREDIT15
>
> Use this code at checkout for £15 off your next order at marlow-london.com
> <https://marlow-london.com/_t/c/v3/AAA8RQEte2SII_MO2z8GFgpPyiTzQqPRSR1YhBzjnH-Id57WYDiyZXoW_BA9SXhb9vYsLSEntf8Ayize2e9qoOVkT0tcFxYRY9R7RPPSlg5ruA1IAFzQ-0MlgFeN_fL3VK3kmODmr1Rwc257Dq5hmKwdaSn1ydCA5ADT1gWTQ0uhiwNxcsZF1pq_NPHffNarGG098E56mMu1HUSGIK-ZsSdH78_puiCLAmAyg4Bkm3CasTbcKry2kMXKrMvxBmB37ynFUonQB-ppLSccpToXHdriVPojePfhxmWj6OTiIcoVETOKqqQyCfj3MObYx9CKmMvibOInBHl6YIRn8ENL29VWMg0=>
> .
>
> Items shipped
> HONORIA | SPORTY THREE-PIECE TANKINI SET WITH POCKETS - Green Palm Tree /
> UK 12 (L) · Green Palm Tree / UK 12 (L) · Qty 1
>
> Order number
>
> #1724
>
> Shipping to
>
> Gill Owen
> Aberdare, United Kingdom
>
> Questions about your delivery? Reply to this email and we'll help right
> away.
>
>
> Follow us
> Facebook
> <https://marlow-london.com/_t/c/v3/AABIUNsC8uLYD8PuOFZiBL2rTZ2aPKEGzUj1CaJImeUE5lelmg6oNEZFYeoXGhHu0JU792RnCuVuCBbHYWUQ54pwuxyMe1wY3XY_4DHqmtpc732HBLAkz1Mr1NqUo17_6HlhyjzTMm6otBqAJM3DIQZZLmDGu3_2AXCp7fA3PhZjshhm9BWsoaDCbm-Tma87ipMXEX98dOZXktkpaXU5ZUJIy1BXwOJShIv9EchcGPn6GD0FrrvlBLlqM77PMu2gyukPLFmu4_03ZW89MZH1clzFkYoUEH7JLmme9p2e3f5TLU30se2LQGBO4c6uGOn-dutpw0L9DUEssTM=>
>
Hi there,
Good news, order 1724 is on its way. I can see the tracking currently shows "information received" - that's just the very first stage, it means the courier has your parcel's details and is preparing for pickup. It's completely normal for this to sit here for a few days before the next scan happens, so there's nothing to worry about.
You can follow it here: https://marlow-london.com/apps/parcelpanel?nums=4PX3002950741283CN
If it's still stuck after about a week, let me know and I'll look into it further for you.
Warm regards,
Anna
Customer Care Team
Marlow London
Thank you
On Sun, 12 Jul 2026, 18:42 , <support@marlow-london.com> wrote:
> Hi there,
>
> Good news, order 1724 is on its way. I can see the tracking currently
> shows "information received" - that's just the very first stage, it means
> the courier has your parcel's details and is preparing for pickup. It's
> completely normal for this to sit here for a few days before the next scan
> happens, so there's nothing to worry about.
>
> You can follow it here:
> https://marlow-london.com/apps/parcelpanel?nums=4PX3002950741283CN
>
> If it's still stuck after about a week, let me know and I'll look into it
> further for you.
>
> Warm regards,
> Anna
> Customer Care Team
> Marlow London
>
Hi there,
You're very welcome! If you have any other questions or anything comes up while your order is on its way, just let us know, we're always happy to help.
Warm regards,
Anna
Customer Care Team
Marlow London