Case #472 — Marlow London

reedfamily@hotmail.co.uk · order 1790 · state imported · label none yet · rung 0

Facts

Subject

A shipment from order #1790 is on the way

Thread status

open

SLA due

not set

Opened

2026-07-13 19:16:11

Closed

—

Last updated

2026-08-14 19:30:08

Engine shadow decision

No shadow decision recorded yet — either the engine hasn't classified this case, or cs_shadow_decisions hasn't been created yet (p2-engine in progress).

Latest draft

from decision #775 · action=reply · 2026-07-13 19:16:22 · dry-run

Hey, thanks for reaching out! Good news, your order has been processed and is on its way. Because of the higher order volume from our current sale, shipping times have increased a little, and we're doing everything we can to get your package to you as fast as possible. Right now we estimate it to arrive within about 7 to 12 days. You can follow its progress here: https://marlow-london.com/apps/parcelpanel?nums=4PX3002959230153CN If the tracking hasn't moved after a little while, just let us know and we'll be happy to look into it further for you. Warm regards, Anna Customer Care Team Marlow London

Reasoning: Plain shipping-status request with real tracking link, no personal context, complaint, or other action needed - default 7-12 day window applies.

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Full thread

in reedfamily@hotmail.co.uk → support@marlow-london.com customer 2026-07-13 19:16:11

Hi, Please can you provide an estimated time /date of delivery? Many thanks ________________________________ From: MARLOW LONDON <support@marlow-london.com> Sent: 06 July 2026 15:20 To: reedfamily@hotmail.co.uk <reedfamily@hotmail.co.uk> Subject: A shipment from order #1790 is on the way [MARLOW LONDON]<https://marlow-london.com/_t/c/v3/AABDG0kHet0quuExXp_mcXwxCj3hvQKigEvkngAA4OkadASHrqfTz5241ZwsWi6ljCQ4gMe3QiahMuX-yB0HN6ZqE18Pc6Vk2_sBm17oiGK1jjxvX8iibl0TJfiw72XtekjW6grOwaEhV_8shBrrsHe4rBPFd-BDeZj8lIseJjeZ-Hd_NNeNwxPxw7kDCjT5ls3ZnnUonxmaTAvGhQUUwaK85i3_xD0WAkXdnaliVbKMncOIIJPUCil10d0aaEmNBQHESB4ou1UoJySCZo3a7bFebsq6u5Ps-rKJFb7Rrki5UuYHJN93Oi25x7uazfjFgGpf1wOMHMYHC9NhDHu5Z2Hvvw==> Shipped On its way, A Your order has left our boutique. Track your package below to see when it'll arrive. Tracking number 4PX3002959230153CN Carrier: Other Track now<https://marlow-london.com/_t/c/v3/AACXXf-6ep8QGvI9RMSil1sh9nSbpTvO6xfRTcj3qZg2-NPptEnV4WmN-NCTQTrUr38PNwyL7usqD640GQf-QszdqF6hcRMs3ryZqHTiL6Khy1Geh9GEV7Mx2PPjZsE56-OkU-ICBX1g8jWxOhSf8gVVboF5q_k5ojgnraLCJbOkmwyADbEyXRycGTRqxV69a5ZWtV8PyquRSfi1dvJMgGObVteevpLiaWBluXraik-D-SCAcwUtoOzYH6fagra-RFtAbsXqLCqFXQZzRG304rYhH1IJ1bjAwJxGiqSr1Q84pWxwMnbw0Q4LCH0YixzPzYfdLesxHnZHrrpS9N_AvBafUm6gd3s6D7D2V5sR3JnYUGiKPA==> A gift for you · £15 store credit STORECREDIT15 Use this code at checkout for £15 off your next order at marlow-london.com<https://marlow-london.com/_t/c/v3/AAAQlhGW4atBEWvEu5lSwhobfArKvOEDmo_GlVWy4-r7lNCQpGFvHIimSHoQCL9W4OEPQcG0p6ZVEPXNQH6gZ9m-568srmwuTkOgJsRswqQ1aQBX7sQbI4FsbffeIexeKm10oK6Y4-DsHyphsu04Q0wY-e2FW3EleurIXngrZ1kaROCdSuiK4Zdzs9rYNhy4-TkFmy9aBgFNdHb2RsmgQF799DCo4pJm9HQTWDfZ66x_k49gPJWXzDbHNsUQV7g038V4k2R1-VSE9hlXOTewutLV0TKyF8HcJP98oHHFkXMSWP2SYA9NkGE03O5xdCr08t0m5QNl2lWUvNpOhms4lins3hY=>. Items shipped HONORIA | SPORTY THREE-PIECE TANKINI SET WITH POCKETS - Black / UK 16 (2XL) · Black / UK 16 (2XL) · Qty 1 Order number #1790 Shipping to Amanda Reed Norwich, United Kingdom Questions about your delivery? Reply to this email and we'll help right away. Follow us Facebook<https://marlow-london.com/_t/c/v3/AAAbLG4sZBSJq4SoJd4tWhlvAeYXDBieLqlVyg5vZqvF1FK02j-3ublnVBSB-J7rcJGbL_czYb1TxL4NzMk_mTalYCyfdMReefdABnB1tZ-oBx4iCvp6x5zNKJ1ZPIwMwmnp2uDmhaBeJHFi7lIcMtt-yuqoPBoUZ_xwuPFrWrYFj20VCHQTN_1LGk8qpn1uUutvWmiQEAY86jZO2Y9DYqP44YU2QW2LCHLolcbwkv9Qj4intHbPKtFjwGGQ6JJw6bh_PGz63OT_8BfCHZlLwAoWrlSjUoCucoh7NM8lO0TaWE5qsYT7spB6GU54NG8BQvryXN9-5dGasj4=>

out support@marlow-london.com → reedfamily@hotmail.co.uk tool 2026-07-13 19:16:23