Case #528 — Marlow London
angelamadeley@yahoo.co.uk · order 1882 · state imported · label none yet · rung 0
Facts
A shipment from order #1882 is on the way
open
not set
2026-07-15 22:18:51
—
2026-08-14 19:30:08
Engine shadow decision
No shadow decision recorded yet — either the engine hasn't classified this case, or cs_shadow_decisions hasn't been created yet (p2-engine in progress).
Latest draft
from decision #897 · action=reply · 2026-07-15 22:19:15 · dry-run
Hi Angela,
Thanks for reaching out, and sorry for the worry with your tracking.
Good news, order 1882 has been processed and is on its way. Tracking pages can sometimes appear blank or untraceable for a few days if the courier hasn't logged the next scan yet, so this doesn't mean anything has gone wrong, it's completely normal at this stage.
Because of the higher order volume from our current sale, shipping times have increased a little, and we estimate your order to arrive within about 7 to 12 days.
You can follow its progress here: https://marlow-london.com/apps/parcelpanel?nums=4PX3002968586500CN
If it's still showing as untraceable after a few more days, just let us know and we'll be happy to look into it further for you.
Warm regards,
Anna
Customer Care Team
Marlow London
Reasoning: Plain shipping-status query with real tracking link available, no emotional context or other request, so it fits the auto-send shipping-status case.
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Full thread
Hi Team, my parcel appears not to be traceable. Please can you check my order status and inform me. Angela Sent from my iPhone On 9 Jul 2026, at 11:29, MARLOW LONDON <support@marlow-london.com> wrote:
Your order is on its way
Shipped
On its way, Angela
Your order has left our boutique. Track your package below to see when it'll arrive.
Tracking number
4PX3002968586500CN
Carrier: Other
Track now
A gift for you · £15 store credit
STORECREDIT15
Use this code at checkout for £15 off your next order at marlow-london.com .
Items shipped
HONORIA | SPORTY THREE-PIECE TANKINI SET WITH POCKETS - Teal and Red Floral / UK 16 (2XL) · Teal and Red Floral / UK 16 (2XL) · Qty 1
HONORIA | SPORTY THREE-PIECE TANKINI SET WITH POCKETS - Navy Blue / UK 16 (2XL) · Navy Blue / UK 16 (2XL) · Qty 1
Order number
#1882
Shipping to
Angela Madeley Bath, United Kingdom
Questions about your delivery? Reply to this email and we'll help right away.
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Hi Angela,
Thanks for reaching out, and sorry for the worry with your tracking.
Good news, order 1882 has been processed and is on its way. Tracking pages can sometimes appear blank or untraceable for a few days if the courier hasn't logged the next scan yet, so this doesn't mean anything has gone wrong, it's completely normal at this stage.
Because of the higher order volume from our current sale, shipping times have increased a little, and we estimate your order to arrive within about 7 to 12 days.
You can follow its progress here: https://marlow-london.com/apps/parcelpanel?nums=4PX3002968586500CN
If it's still showing as untraceable after a few more days, just let us know and we'll be happy to look into it further for you.
Warm regards,
Anna
Customer Care Team
Marlow London