Case #543 — Marlow London
a.thompson110@btinternet.com · order 1930 · state imported · label none yet · rung 0
Facts
A shipment from order #1930 is on the way
open
not set
2026-07-16 14:49:02
—
2026-08-14 19:30:08
Engine shadow decision
No shadow decision recorded yet — either the engine hasn't classified this case, or cs_shadow_decisions hasn't been created yet (p2-engine in progress).
Latest draft
from decision #933 · action=reply · 2026-07-16 14:49:24 · dry-run
Hi Annette,
Thanks for reaching out, and sorry for the trouble with the tracking link.
Good news, your order has been processed and is on its way. Because of the higher order volume from our current sale, shipping times have increased a little, and we're doing everything we can to get your package to you as fast as possible. Right now we estimate it to arrive within about 7 to 12 days.
You can follow its progress here: https://marlow-london.com/apps/parcelpanel?nums=4PX3002968530503CN
If that link still doesn't open for you, try copying the full address directly into your browser rather than clicking it, as some email programs can shorten or break links. If you're still having trouble after that, just let us know and we'll be happy to help further.
Warm regards,
Anna
Customer Care Team
Marlow London
Reasoning: Plain shipping-status query with real tracking link available, no emotional context or other request, qualifies for auto-send.
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Full thread
The tracking link in your email does not work. Can you advise when I can
expect the goods.
Regards.
Annette Thompson
M 07887 566 253
E <mailto:a.thompson110@btinternet.com> a.thompson110@btinternet.com
The information in this email is confidential and intended for the named
recipient. If you have received this email in error please delete it and
advise the sender immediately.
From: MARLOW LONDON <support@marlow-london.com>
Sent: 09 July 2026 11:09
To: a.thompson110@btinternet.com
Subject: A shipment from order #1930 is on the way
<https://marlow-london.com/_t/c/v3/AABcrRK96az3jUYXQFzhwLcfhpF60NIGFJ3z4FPCq
Ukp2AYl5Qfs45SLsenT_HQ4k81wKNZ9F56kJ3SxWq_KrawGTWhLhq-hf7rxwk3rXB8LZBbMgOzdv
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w==>
Shipped
On its way, Annette
Your order has left our boutique. Track your package below to see when it'll
arrive.
Tracking number
4PX3002968530503CN
Carrier: Other
<https://marlow-london.com/_t/c/v3/AACHKoOMwRBGomoBBznAaOkshFAcUTYQWdFE9JUJf
Z8koMkBMgXn2ijf5RCTCf5Mlx0kWXn8Vyyfoj2M52TszHyoUFMZRAE2uQe2a5pqnJXLiKKNd9kup
xHnjQWNaD0IiqEmHokYAaYqRxUv2voLAwGjn7AEkUWzDgOMx51KN0f8b5D8kLw4I_yg3qNPDBhGL
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Z_siyLic-yilBw_bugJOxrl2Q==> Track now
A gift for you · £15 store credit
STORECREDIT15
Use this code at checkout for £15 off your next order at
<https://marlow-london.com/_t/c/v3/AAArUqFw8DB6doR5Ee4NbOGlOsuDJ79RWYKt4yMUL
rLqNELlPjNmu-sDMY45i_vSonNaeO_Memlh3Q7Ji_QhRpvWmsrn3ig2XkQCE1hORFcrXMLbrxBJf
Uov0RvOwgUQIDFTWI_Y-bwle507nMeuQLTdS2SguEiGxfGoq6PlG7Q7cy4t0yGntRLGDh_R9puoR
ArabUt-QQY-8wt0psk-2CaoOQWJmI9a1c3n0UWwmCE9Uq6j4Tu3dm7XdTK3HP6hHqCWcWyE5uEcW
4G5sVdroDJMEFQUs_8sqp3jPlRIeWGHkWoEPAGyGWaTZDWGlmHCjnDvMaGvW6KjnVgbqZKcRhF9D
fw=> marlow-london.com.
Items shipped
KERENZA | ELEGANT COMFORT-FIT SWIMSUIT - Navy / UK 16 (2XL) · Navy / UK 16
(2XL) · Qty 1
Order number
#1930
Shipping to
Annette Thompson
Andover, United Kingdom
Questions about your delivery? Reply to this email and we'll help right
away.
Follow us
<https://marlow-london.com/_t/c/v3/AADA57EL5jdm5luL7vM7CfTFK60amQuytHrhTXEq_
RG36ucdfPAYDCZgjdQrwP4BKGx8ub_bSttV8x4zcp55NTyP5BdH6LYi5TS4C707Belb0ozeS3ECI
JNP7PV7EZ_N9YnWwe_deqXVHxYVtBAgkNINk7My3PFFJDYnHAQ7-T5v9WSGd2SAdsdzWI_nx-hVf
GGPKqrq_-ZvR-KoPhqNPlWgsuE68ofidvQErJQNEQ-Ovqb5piGGqBGYGTBLZVskcjE72PHuPyUkZ
ffx-u50e6pTwJfMNToK9D_lh5Ec1Rk7HFVVbKzuOnzxHDcasv253pSwLDYIrCkcbBw=>
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Hi Annette,
Thanks for reaching out, and sorry for the trouble with the tracking link.
Good news, your order has been processed and is on its way. Because of the higher order volume from our current sale, shipping times have increased a little, and we're doing everything we can to get your package to you as fast as possible. Right now we estimate it to arrive within about 7 to 12 days.
You can follow its progress here: https://marlow-london.com/apps/parcelpanel?nums=4PX3002968530503CN
If that link still doesn't open for you, try copying the full address directly into your browser rather than clicking it, as some email programs can shorten or break links. If you're still having trouble after that, just let us know and we'll be happy to help further.
Warm regards,
Anna
Customer Care Team
Marlow London