Case #576 — Marlow London
klaracsorik@gmail.com · order 2371 · state imported · label none yet · rung 0
Facts
A shipment from order #2371 is on the way
open
not set
2026-07-17 10:53:23
—
2026-08-14 19:30:08
Engine shadow decision
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Latest draft
from decision #988 · action=reply · 2026-07-17 10:53:40 · dry-run
Hey, thanks for reaching out!
Good news, your order (order #2371, your Longchamp Le Pliage Tote in Paper) has been processed and is on its way. Because of the higher order volume from our current sale, shipping times have increased a little, and we're doing everything we can to get your package to you as fast as possible. Right now we estimate it to arrive within about 7 to 12 days.
You can follow its progress here, which will also show you the courier handling your delivery: https://marlow-london.com/apps/parcelpanel?nums=YT2619700706840240
If the tracking hasn't moved after a little while, just let us know and we'll be happy to look into it further for you.
Warm regards,
Anna
Customer Care Team
Marlow London
Reasoning: Plain shipping-status question with real tracking link available, no complaint or other request, qualifies for the default in-transit reply and auto-send.
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Full thread
Hi there, When can I expect my parcel to arrive? And what company delivers it so I can track it please? Thank you! Sent from my iPhone On 16 Jul 2026, at 09:31, MARLOW LONDON <support@marlow-london.com> wrote:
Your order is on its way
Shipped
On its way, Klara
Your order has left our boutique. Track your package below to see when it'll arrive.
Tracking number
YT2619700706840240
Carrier: YunExpress
Track now
A gift for you · £15 store credit
STORECREDIT15
Use this code at checkout for £15 off your next order at marlow-london.com .
Items shipped
LONGCHAMP LE PLIAGE TOTE - PAPER - Paper · Paper · Qty 1
Order number
#2371
Shipping to
Klara Csorik London, United Kingdom
Questions about your delivery? Reply to this email and we'll help right away.
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Hey, thanks for reaching out!
Good news, your order (order #2371, your Longchamp Le Pliage Tote in Paper) has been processed and is on its way. Because of the higher order volume from our current sale, shipping times have increased a little, and we're doing everything we can to get your package to you as fast as possible. Right now we estimate it to arrive within about 7 to 12 days.
You can follow its progress here, which will also show you the courier handling your delivery: https://marlow-london.com/apps/parcelpanel?nums=YT2619700706840240
If the tracking hasn't moved after a little while, just let us know and we'll be happy to look into it further for you.
Warm regards,
Anna
Customer Care Team
Marlow London