Case #584 — Marlow London
georgia_ashton@hotmail.com · order 2529 · state imported · label none yet · rung 0
Facts
Order #2529 confirmed
open
not set
2026-07-17 17:20:55
—
2026-08-14 19:30:08
Engine shadow decision
No shadow decision recorded yet — either the engine hasn't classified this case, or cs_shadow_decisions hasn't been created yet (p2-engine in progress).
Latest draft
from decision #1465 · action=reply · 2026-07-24 07:42:24 · dry-run
Hi Georgia,
Thanks for reaching out. I've just checked your tracking directly for order #2529, and good news, it's in transit and on its way to you now.
You can follow it here: https://marlow-london.com/apps/parcelpanel?nums=YT2619900700448756
From where it is now, I'd expect it to arrive within about a week.
If it hasn't turned up by then, just let me know and I'll be happy to look into it further for you.
Warm regards,
Anna
Customer Care Team
Marlow London
Reasoning: Plain post-ship WISMO with real tracking and no complaint, so it qualifies for the shipped_wismo auto-send path.
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Hello,
I wanted to know if this bag I have ordered it genuine? Or is it a copy?
Thank you
Georgia
Begin forwarded message:
From: MARLOW LONDON <support@marlow-london.com>
Date: 17 July 2026 at 16:25:56 BST
To: georgia_ashton@hotmail.com
Subject: Order #2529 confirmed
[MARLOW LONDON]<https://marlow-london.com/_t/c/v3/AAB2bbkImtc4p7sVj0QgDOysh_-vMGPn_ig_3kvtb0GmslUQ4EWWRdfk2Ra_HngtHFSt3DIyjW5uAuwbDZokzeGu-CV1OdXaqq6Dw811mag2Z54deKtmzaMgj8MgRLn4xgb8M1A7Jj5rfuPq7d03GAHO1nljc4tlvnFC-Nue6Na7poYIsRNXXhk_vAxMd66jkNS3FpbI0AMXtDFojY_3I787Z0ux9eWPQOsdxnvWdOTS8HoNFmuyyvevecyofNRKJSz4Vmt8xqfu_UO2xTafAjbWexQ_BLlF_yVsCgBCMJjelSN9BubcEHCGxjdgRnZ2S6JcOqqv0UbIsYslC2tW5Ue-KQ==>
Order confirmed
Thank you, Georgia
We're preparing your order with care. You'll get a shipping update as soon as it's on its way.
A gift for you · £15 store credit
STORECREDIT15
Use this code at checkout for £15 off your next order.
Shop now<https://marlow-london.com/_t/c/v3/AAAvLMgD7oYYiO5SFRQiZlqUhNM8ZkNwcvg9pS3iYOZfGomAuhhZBamCz2HGQhU4l8HARxwgGrbWe7X5yfA6dZgOrXnu_sShKrFd6p7ayTT2RyMgjBWRqY6c86yj9YoL1qnqm-Rpfr5ieucJz0lpglYM9qAyptOEElBRMf-zMjuykwZMK-ou7kyU262huqle9gk1habtiXLem6vHcEXVhiMOr8L3pbZuSO2CpBcPLudD45PP2d3Dh9RbLkIVzQRuRqCe1R0_Q7HFTmFCw8XGHzDyAie1tKRxf09Dqp0DB9R16--FHgZuR5DUXMt4x-legvVB2EewqThZ--apTUVD5lzx5Rc=>
Order number
#2529
Order summary
Mini Leather Longchamp Bag - Noir
Noir · Qty 1 £54.95
Subtotal £54.95
Shipping £0.00
Total £54.95
Shipping to
Georgia Ashton
38 Traherne drive
CF5 4UL Cardiff
United Kingdom
Payment
Shopify payments
View order<https://marlow-london.com/_t/c/v3/AAAvjkHUfmTzvee3JKZNyMv0TsnB6aQRdIxgfvfN8RiE0M7570_1AIrijhDN17AERccbj0IvkL84gmMyDgU0KI2iHBTlx0U89gE19S_GDhgaS3k3UKJh2GndGD3mlkhpbEDg2ppgHT7feDfyVG27M285hzX_50di5xz9arwPvl0CwIugsmfMKH-StCkGf9QyAi8PHGh9gJo_hBPD5n2czZNyuN3mchPj68tqlbdoro-np0fdJi5Q3RbmryA5wDSycmFdykjz7pE7J8RfKigLEkp1WWLzBS2QxLNcs4545Ab-rdRRVp18ELk5oz54s9mP9pdx4DvCjrjuxU9-1ryeZDWA-qLBT4Wzudm7qfIuslz0hGmyQ630iP_mB_G9Wm9GzPIbPHNxtvR_t0Eii5z13VUn_yCY-s4_o1H031HxZAo4mNjvvEFrJgeBGgq0fvv2tfK5embc4smlUNlNsBVAOnTTNWFbjiK7HpT7Fkihg3Yj6fGx1nW1CQcpqh6cQwvEVQl4XINcp1P_5Coa4qLMC8PYUV2kIvbNKqhTI1Q-sNFZMzWcA1LmmiR_14MWZuqwBzstKH_KJVtzDHauPk3aUtOQaGOq150Jl8Cp20jiAOQLnFwC5fwZPA7hx8a-HvELm2Gj8sDB5fL-OSeqLNoSVYV-eFQfxeDLrDUcUP0WyMmcvi0dbB_fgoaI-rhNfJ97HRjZ4rnMT14FB0DyoK-w8RaU82TPFOOctahLQdHZOfosnB4vB_RtREVp5xef-h5qmQuTybSYQdt9T6_IxNq30LXl9RIghGwEVP6b3cKyD8rSfBoL5pcL5tB-OJvZevB0Vcxbj52YGVX3ZvS2JFGB4-xyh3vwVnHbml_UWl8EDfEmX8a5G-D3WLvOiWCIuo2zLQ0FErAwAuS_u4tSSheezgXS2S6SYEI0uX_Mu4gtmUxwdYKff08XhHBfwdwEeu5zEj6BcHjPA1BG3wAXMIFtb0UyzAPB0UoD8RsQicKiIdl9P86IoPMcUrGSDfWeunFxUrMvSQXIFUlnP33i7VTyK09sPDFzSVbWWnSXMLQzTudlyypTsXDeEpSlvvqt2MyzE6Q_4FAIdej4nh9Nha4Lq6SMKBNoO3I9WzqgJTA_HnPDtOMP__1_3ifV6h1ZyUK7R1YV-l14NodlSTGTan1n1BNCvKCqochtncpclrVCBvIGqGkcsOdIef4HQuKYsMpuIaDzj-Ds4EgBpkFmtkHV6ehVUbQiLgtyiIREuPJtsapiZdTQ2wIfgX0if1oS9EWkrCEqUPioc3VQrtViwQlcZBh9BHiXB4PpAGLTZ8nB0aP8_PwsWxFhuxg_UxY1Eyfg5Bwbth-SQHo6rkLnnVlPdZzafvGleGwS6eE0fe17nZaaFIsGyFDzrJ3tKHpCLy_x2W5NBKMWsPGd82NnfeebSagPznOBrVMEKboedU4aQ6ILsXrngCr1tukSNkz6Hlk-rk343PKRx6HMKQzuM2s13JHD098KwwX6jOU6Cg-91-8tLxVZeYV01EiwHcCRWu8sec11TIjchyvvMbR6TOH-81AMfvWwXVIFT5A=>
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Hi Georgia,
Thank you for your order, and for getting in touch.
The bag you have ordered is a manufacturer-direct piece in a similar style, made by the same kind of manufacturer that produces for well-known retailers. That is exactly why the price is so much lower. The saving comes from buying direct and cutting out the middlemen, not from the make or the materials.
What I can tell you with real confidence is that we stand fully behind the quality. It is brand new, beautifully made, and I think you are going to be very happy with it when it arrives.
If there is anything at all I can help with regarding your order, please just let me know.
Warm regards,
Anna
Customer Care Team
Marlow London
Hi where is my order please?
On 17 Jul 2026, at 19:24, MARLOW LONDON <support@marlow-london.com> wrote:
[MARLOW LONDON]<https://marlow-london.com/_t/c/v3/AAB7MPajbapef_vXa0U_ECcvvP7w_Qm9C1bv1JBqZEsoFGnBjTmsbdkHCQmJtTQqF8V9ZWjgqLQMCwMbCah_CJqJ1E7dEEoMrNbtCKDUHbHnXh2Js3bZLl-WnxltO8T68czc3sOwyerqljaOowNLZISmBjMjO1Ivj7pqJ-lnBYp3-98LakwHcpi4WnXM0z75TNTqOsy0cDyaMWRpUCC4rf0o68sps4s39qVi8cjKuAEQmPN7BVU_vtslzunDoNrWEcieE20miH2hmWHu0X-gQYC8EQgTL07l0rUBxqECr6x61bzbk9gDY-BE_MWJcXn8Z-s7O5UDPRqQKGQQpORMA2IqGw==>
Shipped
On its way, Georgia
Your order has left our boutique. Track your package below to see when it'll arrive.
Tracking number
YT2619900700448756
Carrier: YunExpress
Track now<https://marlow-london.com/_t/c/v3/AACIoHSzbaK8G086gJcdMtZgjOZc0oZrM-5GrmPnDp09LNmXJxnxT4ugYQEKZ0iQ6zPI5yLKG2BJV1DT2dSwhWIWTeMVy-32mA-7rXe2m9tAlN_8ZyfkzHYH6vH03-JeEea_5drWA3Hq8NboKfShJcndaDxtiRWMTfQ_16afEDW2qTUfYEReUwDxRHF9Hj-0cyPZfzpfHR3uR2otykZdxZvc-eogzj5uez2_j6q9HDYAIaBq7i_lc9UMVj4InBM3M-PqBTY_m7izVxRz2nX2opGX5bO-w-n_1JFRCCmaI1-6QBHl3h4lMHobi-atIFkQue6qnKwfv4f1Rxz1HeSbQeXZgT_e6BlXMgc5Amlh2Gyn3t8Q7w==>
A gift for you · £15 store credit
STORECREDIT15
Use this code at checkout for £15 off your next order at marlow-london.com<https://marlow-london.com/_t/c/v3/AAB8IJFtsxd1OiGLhibPrCGDnEmn7iQGWjG3MjLcfT469QXqXKKjHgB8pQqZlIj6iSY56x38FzlSDhUIOMoEP3TQkTXcv7RT-KdP_O71FXDXBG0wMBpWkJ8NKOVhDTOe3fLfFoeFv6Fveg3uHDG2Zllpka9VaH08RFDEpzV6-U8YJclXzRUQXjj8Krg935hHCuq8eEgKC6KQw_2eJZOlLzCdpkesExhoQyKpd_1u6f0gtAzAowVUiluDJsfED_eVi22jEkJHHKx7q_UzhqzhR588OJiKzBC5chcGggICEB1L0RZtT-RTFM2zCczmxdDzNVdrJ5II6swC4t4Qxan2I0eB2Xg=>.
Items shipped
Mini Leather Longchamp Bag - Noir · Noir · Qty 1
Order number
#2529
Shipping to
Georgia Ashton
Cardiff, United Kingdom
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Hi Georgia,
Thanks for reaching out. I've just checked your tracking directly for order #2529, and good news, it's in transit and on its way to you now.
You can follow it here: https://marlow-london.com/apps/parcelpanel?nums=YT2619900700448756
From where it is now, I'd expect it to arrive within about a week.
If it hasn't turned up by then, just let me know and I'll be happy to look into it further for you.
Warm regards,
Anna
Customer Care Team
Marlow London