Case #728 — Marlow London
lejossecoco@aol.com · order 1857 · state imported · label none yet · rung 0
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Hi
open
not set
2026-07-22 07:14:55
—
2026-08-14 19:30:08
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Latest draft
from decision #1338 · action=reply · 2026-07-22 16:52:37 · dry-run
Hi Corinne,
You are very welcome! I hope your holiday is wonderful, and please do not hesitate to reach out if you need anything else in the meantime.
Warm regards,
Anna
Customer Care Team
Marlow London
Reasoning: Customer sent a brief thank you with no further question, so a short warm acknowledgement closes the thread.
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Full thread
Could you please tell me how long is the delivery going to be as I'm going on holidays and need this item.Many thanksCorinneSent from my Galaxy
Hi Corinne,
Thank you for reaching out, and good news, I can see your order 1857 is on its way to you. According to the tracking, it has just arrived at the destination airport, which is great progress, so from here I would expect it within about a week.
You can follow its progress here: https://marlow-london.com/apps/parcelpanel?nums=4PX3002962700940CN
I can see you mentioned you are going on holiday soon, so I do not want to promise an exact date I cannot guarantee, but based on where it currently stands things are looking good. If you can let me know roughly when you are travelling, I am happy to keep a closer eye on it for you in the meantime.
As an apology for the wait, here is a code for money off your next order: STORECREDIT15
Warm regards,
Anna
Customer Care Team
Marlow London
Thank you 😊 Sent from my Galaxy
-------- Original message --------From: support@marlow-london.com Date: 22/07/2026 11:31 (GMT+00:00) To: lejossecoco@aol.com Subject: Re: Hi Hi Corinne,Thank you for reaching out, and good news, I can see your order 1857 is on its way to you. According to the tracking, it has just arrived at the destination airport, which is great progress, so from here I would expect it within about a week.You can follow its progress here: https://marlow-london.com/apps/parcelpanel?nums=4PX3002962700940CNI can see you mentioned you are going on holiday soon, so I do not want to promise an exact date I cannot guarantee, but based on where it currently stands things are looking good. If you can let me know roughly when you are travelling, I am happy to keep a closer eye on it for you in the meantime.As an apology for the wait, here is a code for money off your next order: STORECREDIT15Warm regards,AnnaCustomer Care TeamMarlow London
Hi Corinne,
You are very welcome! I hope your holiday is wonderful, and please do not hesitate to reach out if you need anything else in the meantime.
Warm regards,
Anna
Customer Care Team
Marlow London