Case #779 — Marlow London
kmondon01@gmail.com · order — · state imported · label none yet · rung 0
Facts
New customer message on 23 July 2026 at 11:35
open
not set
2026-07-23 10:36:05
—
2026-08-14 19:30:08
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from decision #1388 · action=reply · 2026-07-23 10:36:29 · dry-run
Hi Karen,
Thank you for reaching out, and I would be happy to help you pick the right size.
Our dresses do tend to run a little small, so as a general rule we would recommend sizing up from your usual size. Based on being a UK 18, we would suggest going for a UK 20 for the best fit, but it can vary a little depending on the specific style and cut.
Each product page also has a full size chart with measurements, which is worth checking against your own measurements for the most accurate fit.
If you let me know which dress you have your eye on, or share your bust, waist and hip measurements, I would be glad to give you more specific advice on the exact size to choose.
You can browse our full range here: https://marlow-london.com/
Warm regards,
Anna
Customer Care Team
Marlow London
Reasoning: Pre-sale general sizing question with no specific product or order referenced, so answered with standard fit guidance and offered tailored help rather than forcing an unrelated order match.
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You received a new message from your online store's contact form.
Country Code:
GB
Name:
Karen
Email:
kmondon01@gmail.com
Body:
Would you please advise me what size dress I should order
? I am usually a size 18 uk. Thankyou.
Hi Karen,
Thank you for reaching out, and I would be happy to help you pick the right size.
Our dresses do tend to run a little small, so as a general rule we would recommend sizing up from your usual size. Based on being a UK 18, we would suggest going for a UK 20 for the best fit, but it can vary a little depending on the specific style and cut.
Each product page also has a full size chart with measurements, which is worth checking against your own measurements for the most accurate fit.
If you let me know which dress you have your eye on, or share your bust, waist and hip measurements, I would be glad to give you more specific advice on the exact size to choose.
You can browse our full range here: https://marlow-london.com/
Warm regards,
Anna
Customer Care Team
Marlow London