Case #785 — Marlow London
laibamazhar32@outlook.com · order 2643 · state imported · label none yet · rung 0
Facts
A shipment from order #2643 is on the way
open
not set
2026-07-23 14:30:24
—
2026-08-14 19:30:08
Engine shadow decision
No shadow decision recorded yet — either the engine hasn't classified this case, or cs_shadow_decisions hasn't been created yet (p2-engine in progress).
Latest draft
from decision #1414 · action=reply · 2026-07-23 14:30:41 · dry-run
Hi there,
Thanks for reaching out! Right now our shipping time is running at about 7 to 12 days, as we're seeing a higher volume of orders than usual thanks to our current sale.
I've just checked your tracking directly for order 2643, and it currently shows as information received, which just means the courier has your parcel's details and is getting it ready for the next stage. It's completely normal for this to sit here for a few days before the next scan comes through, so there's nothing to worry about.
You can follow its progress here: https://marlow-london.com/apps/parcelpanel?nums=YT2620100701571907
If it hasn't moved on within a week or so, just let us know and we'll be happy to look into it further for you.
Warm regards,
Anna
Customer Care Team
Marlow London
Reasoning: Plain post-ship shipping-time question on a fulfilled order with real tracking, no complaint or other request, so it qualifies as shipped_wismo auto-send with the honest information-received stage and 7-12 day window.
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Full thread
How long does shipping usually take?
Sent from Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: MARLOW LONDON <support@marlow-london.com>
Sent: Monday, 20 July 2026 13:21:09
To: laibamazhar32@outlook.com <laibamazhar32@outlook.com>
Subject: A shipment from order #2643 is on the way
[MARLOW LONDON]<https://marlow-london.com/_t/c/v3/AABH_0FIEIkTFeAOxh1d2Pw82WhL8BgHfLPKFDxh5l5AlcVVMc-JBjQ4iFckTKS67hV23Q33UOHlSyV5K-nL10EvAVlAZf-WxBbUZ7_B9MQvdl-w4PEG6x4TMRavGrIVsnYSHKRPfW8eNdf4J2E2FPaPH810I60BhWuOIiSjVggNywnl5tMyH3OSPy3LnNp-bpENpQce9JYPy2Ij8Y_2dJ5p6BtUqhwmdjDEqmAtMswNB49tcI_X7UJhfGX-MB_tY4EscnCEjqB64q6n-BJ59KZVAlgZw_vz1g_Qo3gbydbdvNAliktSaKyodMIO64V7YuTYFFAtHitpDs3d84Pcy96_zw==>
Shipped
On its way, Laiba
Your order has left our boutique. Track your package below to see when it'll arrive.
Tracking number
YT2620100701571907
Carrier: YunExpress
Track now<https://marlow-london.com/_t/c/v3/AAAR4PGGiugq0Xpq50LC5FKzjWsvewZNj86uWQjN4isED33A-V7mQSUNabfMv9nGY2knLf-AdYk7rWbCPlL6Gmqz612OqOT3Mxvh2h3_VUNTTCLgTysSmFQpvDMc7hNHzwZxhmaHTrE9ucRXuqxuDH0QLtdVi-UCA7CsnHCijJ2McgZBBGYVVDyG6o-iwN-SwnuwAR0j7FdAzq_cpQ9Hzk3l3OFhrZmQYqnQJS6_YoeDJswIvwUPrQSyw__uxcl9uXFJnVSOl2DZLlUGUBOIXE4JCCgMal4I18-cRlINTbBs8TPqAVDcd2HxeF8R26TRxJl_LH7HKbyAvmXKWjuxxD2gvniRyNjPBS-FibPqlKqPLEwHdg==>
A gift for you · £15 store credit
STORECREDIT15
Use this code at checkout for £15 off your next order at marlow-london.com<https://marlow-london.com/_t/c/v3/AAA4Fh7Bv-2sjA2PCPPnUNOeFDd82NS6PtgSvsv5v8JKCk9kHNbTq_KYcPJEgMmpxQrAkKEtQxkMYlvitaaHISSiCcGQ8BS6gCnlc_UxyreSzM59GpaTAh8zxR21Sc6fCeQvUH-iPC5f4N1frRsPp4vMoNJtinZJFgq2VgvUVDG6vwsvrU8vqesCHl6_2siyiZCmkq8kk8GK_CVGUgwWmTHoSEx6W-J_AlWQtaMaGUcBoYlnS7p_Wc9hPTaMy80cUeI16Uwt3YgivHKHv5hWsYSeh0K9e_aN6y8VP4rerDq4N8Qp035xJwgouR9bJuzy7xwgWyTmep-RlgX5n7deeDrVi-I=>.
Items shipped
LONGCHAMP LE PLIAGE TOTE - BLACK - Black · Black · Qty 1
Order number
#2643
Shipping to
Laiba Mazhar
Stoke-on-Trent, United Kingdom
Questions about your delivery? Reply to this email and we'll help right away.
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Facebook<https://marlow-london.com/_t/c/v3/AADXgWZPbwKCwmLaKUkF43EOjvQBqY3YgK88oVJckD_IhBwNj40SjEbnqCKB_jUrMIxuDMt_dTwapQuYhMcIeVr3_NxgZjEBLDIWzj3zU_Bh1PNDn2Scr_5NsjlsH9PDW4c4OW0otXQ_fU58-IakgpK3D7dNqb9hCZCTGL_wP2iQnpmzfQls7RW7rqH7h425yA7yz7tRZS463jC1p6L1Fc05O3NP2C2Ud2s2dYfy3eDakqDBXnHhKoiQP3_iPENeLuUNfcj4pyErECACd_bpxLSgDAlypigxjX8qsKVg5C77v8pdANOf9BMCCXz1jSd-KQ7XcziZ7TVc0sA=>
Hi there,
Thanks for reaching out! Right now our shipping time is running at about 7 to 12 days, as we're seeing a higher volume of orders than usual thanks to our current sale.
I've just checked your tracking directly for order 2643, and it currently shows as information received, which just means the courier has your parcel's details and is getting it ready for the next stage. It's completely normal for this to sit here for a few days before the next scan comes through, so there's nothing to worry about.
You can follow its progress here: https://marlow-london.com/apps/parcelpanel?nums=YT2620100701571907
If it hasn't moved on within a week or so, just let us know and we'll be happy to look into it further for you.
Warm regards,
Anna
Customer Care Team
Marlow London