Case #873 — Marlow London
nhametso@gmail.com · order — · state imported · label none yet · rung 0
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Customer Service
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2026-07-26 00:49:41
—
2026-08-14 19:30:08
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Hello
I am interested in the customer service post if it is still available.
Having mental health background i believe i fit well for this position,
below is my cv.
I have been working in Mental Health for a few years now and desire a
career change and try new things that will challenge me differently from my
previous post.
CURRICULUM VITAEProfile
Compassionate and experienced support worker with a background in mental
health, HIV peer support, advocacy, and service user involvement.
Employment History
*CNWL – HIV Peer Worker*
December 2023 – May 2025
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Provided peer support and emotional wellbeing support.
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Signposted clients to appropriate health and community services.
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Encouraged engagement with treatment and care services.
*Citizens Advice Surrey – Case Worker*
December 2022 – August 2023
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Supported clients with advice on benefits, housing, and other welfare
matters.
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Managed casework and liaised with external agencies.
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Provided information, advocacy, and practical support.
*Andover Mind – Mental Health Peer Support Worker*
February 2019 – April 2022
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Delivered one-to-one and group peer support.
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Supported individuals in their mental health recovery journey.
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Promoted wellbeing, independence, and social inclusion.
Additional Roles
*University of Surrey – Service User and Carers Advisory Group Member*
Department of Clinical Psychology, 2025
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Contributed lived experience perspectives to teaching and service
development.
*University of Surrey – Interview Panelist*
Department of Clinical Psychology, 2025
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Participated in interviewing and selecting trainee clinical
psychologists.
Key Skills
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Peer Support and Advocacy
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Mental Health Support
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Case Management
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Effective Communication
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Safeguarding and Confidentiality
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Collaborative Working and Service User Involvement