Queue
2 case(s) for Brellmont · 0 breached on the SLA clock right now.
All storesMarlow LondonNAGI TokyoCecily YorkElara DublinElodie ParisBennett and GrantBrellmontNovelle LivingTirena DublinMontela Footwear
Waiting on:we owe a replywaiting: supplierwaiting: customer
2 of 2 case(s) look automated/non-conversational (app notifications, cold outreach that never reached a support inbox) — sorted to the bottom, not hidden.
| Case | Store | Order | Customer | Subject | Last activity | State | Label | Rung | SLA | Opened |
|---|---|---|---|---|---|---|---|---|---|---|
| #2194 | Brellmont | — | ericbriguet@gmail.com | Order #1236 confirmed | notification never addressed to a store support inbox | imported | none yet | 0 | no SLA set | 2026-09-10 06:31:17 |
| #2193 | Brellmont | — | glenise.entertainment@gmail.com | RETURN | notification never addressed to a store support inbox | imported | none yet | 0 | no SLA set | 2026-09-10 06:30:52 |
Case #2193 — Brellmont
glenise.entertainment@gmail.com · order — · state imported · label none yet · rung 0
Facts
RETURN
open
not set
2026-09-10 06:30:52
—
2026-09-10 06:30:52
Full thread — newest first
Thursday 10 September 2026 · UTC
can I please exchange
Warmly,
Glenise Trapp
"G" Medical Consulting and Billing Services, LLC
7009 E Acoma Dr. Unit 1103
Scottsdale AZ 85254
(P)1-415-747-7790
(F)1-480-456-5356
▸ quoted history (107 lines)
On Mon, Jul 20, 2026 at 6:51 PM Glenise Trapp <
glenise.entertainment@gmail.com> wrote:
> Yes
> Warmly,
>
> Glenise Trapp
> "G" Medical Consulting and Billing Services, LLC
> 7009 E Acoma Dr. Unit 1103
> Scottsdale AZ 85254
> (P)1-415-747-7790
> (F)1-480-456-5356
>
>
>
> On Mon, Jul 20, 2026 at 10:42 AM Brellmont <info@brellmont.com> wrote:
>
>> Hi Glenise
>>
>> Would you like to exchange your item for a different size? We’d be happy
>> to help.
>>
>> Lisa | Customer support
>> Brellmont
>>
>> Op zo 19 jul 2026 om 23:52 schreef Glenise Trapp <
>> glenise.entertainment@gmail.com>
>>
>>> I am requeating a return, the size is too small. I need a xl.
>>> Order #1205
>>> Confirmed Jul 5
>>> Fulfillment status: On its way
>>>
>>> shipment YT2618800706266510
>>> <https://t.17track.net/pt?v=2#nums=YT2618800706266510>
>>> On its way
>>> Jul 7
>>>
>>> 1. Confirmed
>>> Jul 5
>>>
>>> Order summary
>>> Order items
>>> [image: Denisha | Women's Flowy Sleeveless Sweetheart Neck Midi Dress]
>>> Quantity1
>>>
>>> <https://brellmont.com/products/denisha-womens-flowy-sleeveless-sweetheart-neck-midi-dress?variant=53685914796371>
>>> Denisha | Women's Flowy Sleeveless Sweetheart Neck Midi Dress
>>> Pink / M
>>>
>>> $59.95
>>> Order totals
>>> Item
>>> Value
>>> Subtotal
>>> $59.95
>>> Shipping
>>> Free
>>> Total
>>> USD$59.95
>>>
>>> Including $0.00 in taxes
>>> Order details
>>> Contact
>>>
>>> glenise.entertainment@gmail.com
>>> Ship to
>>>
>>> Glenise Trapp
>>>
>>> Divine goods and services
>>>
>>> 7009 E ACOMA DR
>>> <https://www.google.com/maps/search/7009+E+ACOMA+DR+UNIT+1103+SCOTTSDALE+Arizona+85254+United+States?entry=gmail&source=g>
>>>
>>> UNIT 1103
>>> <https://www.google.com/maps/search/7009+E+ACOMA+DR+UNIT+1103+SCOTTSDALE+Arizona+85254+United+States?entry=gmail&source=g>
>>>
>>> SCOTTSDALE Arizona 85254
>>> <https://www.google.com/maps/search/7009+E+ACOMA+DR+UNIT+1103+SCOTTSDALE+Arizona+85254+United+States?entry=gmail&source=g>
>>>
>>> United States
>>> <https://www.google.com/maps/search/7009+E+ACOMA+DR+UNIT+1103+SCOTTSDALE+Arizona+85254+United+States?entry=gmail&source=g>
>>>
>>> +14157477790
>>> Method
>>>
>>> Free Shipping within the United States
>>> Payment
>>> <https://shop.app/>
>>>
>>> Visa·0828
>>> [image: Visa]
>>>
>>> $59.95 USD·Jul 5
>>> Warmly,
>>>
>>> Glenise Trapp
>>> "G" Medical Consulting and Billing Services, LLC
>>> 7009 E Acoma Dr. Unit 1103
>>> <https://www.google.com/maps/search/7009+E+Acoma+Dr.+Unit+1103+Scottsdale+AZ+85254?entry=gmail&source=g>
>>> Scottsdale AZ 85254
>>> <https://www.google.com/maps/search/7009+E+Acoma+Dr.+Unit+1103+Scottsdale+AZ+85254?entry=gmail&source=g>
>>> (P)1-415-747-7790
>>> (F)1-480-456-5356
>>>
>>>
Yes
Warmly,
Glenise Trapp
"G" Medical Consulting and Billing Services, LLC
7009 E Acoma Dr. Unit 1103
Scottsdale AZ 85254
(P)1-415-747-7790
(F)1-480-456-5356
▸ quoted history (92 lines)
On Mon, Jul 20, 2026 at 10:42 AM Brellmont <info@brellmont.com> wrote:
> Hi Glenise
>
> Would you like to exchange your item for a different size? We’d be happy
> to help.
>
> Lisa | Customer support
> Brellmont
>
> Op zo 19 jul 2026 om 23:52 schreef Glenise Trapp <
> glenise.entertainment@gmail.com>
>
>> I am requeating a return, the size is too small. I need a xl.
>> Order #1205
>> Confirmed Jul 5
>> Fulfillment status: On its way
>>
>> shipment YT2618800706266510
>> <https://t.17track.net/pt?v=2#nums=YT2618800706266510>
>> On its way
>> Jul 7
>>
>> 1. Confirmed
>> Jul 5
>>
>> Order summary
>> Order items
>> [image: Denisha | Women's Flowy Sleeveless Sweetheart Neck Midi Dress]
>> Quantity1
>>
>> <https://brellmont.com/products/denisha-womens-flowy-sleeveless-sweetheart-neck-midi-dress?variant=53685914796371>
>> Denisha | Women's Flowy Sleeveless Sweetheart Neck Midi Dress
>> Pink / M
>>
>> $59.95
>> Order totals
>> Item
>> Value
>> Subtotal
>> $59.95
>> Shipping
>> Free
>> Total
>> USD$59.95
>>
>> Including $0.00 in taxes
>> Order details
>> Contact
>>
>> glenise.entertainment@gmail.com
>> Ship to
>>
>> Glenise Trapp
>>
>> Divine goods and services
>>
>> 7009 E ACOMA DR
>> <https://www.google.com/maps/search/7009+E+ACOMA+DR+UNIT+1103+SCOTTSDALE+Arizona+85254+United+States?entry=gmail&source=g>
>>
>> UNIT 1103
>> <https://www.google.com/maps/search/7009+E+ACOMA+DR+UNIT+1103+SCOTTSDALE+Arizona+85254+United+States?entry=gmail&source=g>
>>
>> SCOTTSDALE Arizona 85254
>> <https://www.google.com/maps/search/7009+E+ACOMA+DR+UNIT+1103+SCOTTSDALE+Arizona+85254+United+States?entry=gmail&source=g>
>>
>> United States
>> <https://www.google.com/maps/search/7009+E+ACOMA+DR+UNIT+1103+SCOTTSDALE+Arizona+85254+United+States?entry=gmail&source=g>
>>
>> +14157477790
>> Method
>>
>> Free Shipping within the United States
>> Payment
>> <https://shop.app/>
>>
>> Visa·0828
>> [image: Visa]
>>
>> $59.95 USD·Jul 5
>> Warmly,
>>
>> Glenise Trapp
>> "G" Medical Consulting and Billing Services, LLC
>> 7009 E Acoma Dr. Unit 1103
>> <https://www.google.com/maps/search/7009+E+Acoma+Dr.+Unit+1103+Scottsdale+AZ+85254?entry=gmail&source=g>
>> Scottsdale AZ 85254
>> <https://www.google.com/maps/search/7009+E+Acoma+Dr.+Unit+1103+Scottsdale+AZ+85254?entry=gmail&source=g>
>> (P)1-415-747-7790
>> (F)1-480-456-5356
>>
>>
I am requeating a return, the size is too small. I need a xl.
Order #1205
Confirmed Jul 5
Fulfillment status: On its way
shipment YT2618800706266510
<https://t.17track.net/pt?v=2#nums=YT2618800706266510>
On its way
Jul 7
1. Confirmed
Jul 5
Order summary
Order items
[image: Denisha | Women's Flowy Sleeveless Sweetheart Neck Midi Dress]
Quantity1
<https://brellmont.com/products/denisha-womens-flowy-sleeveless-sweetheart-neck-midi-dress?variant=53685914796371>
Denisha | Women's Flowy Sleeveless Sweetheart Neck Midi Dress
Pink / M
$59.95
Order totals
Item
Value
Subtotal
$59.95
Shipping
Free
Total
USD$59.95
Including $0.00 in taxes
Order details
Contact
glenise.entertainment@gmail.com
Ship to
Glenise Trapp
Divine goods and services
7009 E ACOMA DR
UNIT 1103
SCOTTSDALE Arizona 85254
United States
+14157477790
Method
Free Shipping within the United States
Payment
<https://shop.app/>
Visa·0828
[image: Visa]
$59.95 USD·Jul 5
Warmly,
Glenise Trapp
"G" Medical Consulting and Billing Services, LLC
7009 E Acoma Dr. Unit 1103
Scottsdale AZ 85254
(P)1-415-747-7790
(F)1-480-456-5356
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