cs.gohigherlevel
Get pinged here when a case is escalated or the AI can't classify one.

Queue

13 case(s) for Novelle Living · 0 breached on the SLA clock right now.

Waiting on:we owe a replywaiting: supplierwaiting: customer

13 of 13 case(s) look automated/non-conversational (app notifications, cold outreach that never reached a support inbox) — sorted to the bottom, not hidden.

CaseStoreOrderCustomerSubjectLast activityStateLabelRungSLAOpened
#2450Novelle Living—shopifyprotect.fr@gmail.comTechnisch probleem met het betalingsproces van uw webshopnotification never addressed to a store support inboximportednone yet0no SLA set2026-09-23 00:20:13
#2486Novelle Living—petbedding.avencora1@gmail.comShipping to the United States?notification never addressed to a store support inboximportednone yet0no SLA set2026-09-26 04:23:12
#2480Novelle Living—mathewstorespecialist@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-25 19:34:25
#2205Novelle Living—ibnqozeem3@gmail.comNovellelivingnotification never addressed to a store support inboximportednone yet0no SLA set2026-09-10 09:48:30
#2204Novelle Living—googlebase-noreply@google.comHier is de gevraagde code voor Google Merchant Centernotification sender address looks automated (no-reply/mailer)importednone yet0no SLA set2026-09-10 09:48:25
#2203Novelle Living—barllogun045@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-10 09:48:21
#2202Novelle Living—eminenceecompartners@gmail.comHinotification never addressed to a store support inboximportednone yet0no SLA set2026-09-10 09:48:16
#2201Novelle Living—dennisosayi04@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-10 09:48:12
#2200Novelle Living—xpertteamworkz@gmail.comBuild to last or for long termnotification never addressed to a store support inboximportednone yet0no SLA set2026-09-10 09:48:07
#2199Novelle Living—aremuabiodun805@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-10 09:48:01
#2198Novelle Living—olatunji.chocor@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-10 09:47:56
#2197Novelle Living—o365mc@microsoft.comWeekly digest: Microsoft service updatesnotification never addressed to a store support inboximportednone yet0no SLA set2026-09-10 09:47:52
#2196Novelle Living—mssecurity-noreply@microsoft.comNew recommendation available for novelleliving comnotification sender address looks automated (no-reply/mailer)importednone yet0no SLA set2026-09-10 09:47:47
Select a case from the list to see its thread here.