Queue
2 case(s) for Brellmont · 0 breached on the SLA clock right now.
All storesMarlow LondonNAGI TokyoCecily YorkElara DublinElodie ParisBennett and GrantBrellmontNovelle LivingTirena DublinMontela Footwear
Waiting on:we owe a replywaiting: supplierwaiting: customer
2 of 2 case(s) look automated/non-conversational (app notifications, cold outreach that never reached a support inbox) — sorted to the bottom, not hidden.
| Case | Store | Order | Customer | Subject | Last activity | State | Label | Rung | SLA | Opened |
|---|---|---|---|---|---|---|---|---|---|---|
| #2194 | Brellmont | — | ericbriguet@gmail.com | Order #1236 confirmed | notification never addressed to a store support inbox | imported | none yet | 0 | no SLA set | 2026-09-10 06:31:17 |
| #2193 | Brellmont | — | glenise.entertainment@gmail.com | RETURN | notification never addressed to a store support inbox | imported | none yet | 0 | no SLA set | 2026-09-10 06:30:52 |
Select a case from the list to see its thread here.