Queue
417 case(s) for NAGI Tokyo · 0 breached on the SLA clock right now.
All storesMarlow LondonNAGI TokyoCecily YorkElara DublinElodie ParisBennett and GrantBrellmontNovelle LivingTirena DublinMontela Footwear
Waiting on:we owe a replywaiting: supplierwaiting: customer
50 of 417 case(s) look automated/non-conversational (app notifications, cold outreach that never reached a support inbox) — sorted to the bottom, not hidden.
| Case | Store | Order | Customer | Subject | Last activity | State | Label | Rung | SLA | Opened |
|---|---|---|---|---|---|---|---|---|---|---|
| #2770 | NAGI Tokyo | — | oliviarodrig744@gmail.com | What would an extra $10k/month mean for Nagitokyo | from customer 1 msg Hi Nagitokyo, Would you be open to working toward an additional $10k–$15k in monthly revenue for Nagitokyo I help Shopif | imported we owe a reply | none yet | 0 | no SLA set | 2026-10-13 21:36:14 |
| #2765 | NAGI Tokyo | — | elianashop.info@gmail.com | nagitokyo.com | from customer 1 msg Is there anyone to contact? nagitokyo.com | imported we owe a reply | none yet | 0 | no SLA set | 2026-10-13 16:46:04 |
| #2764 | NAGI Tokyo | — | olamidenoah321@gmail.com | — | from customer 1 msg Hi?nagitokyo.com | imported we owe a reply | none yet | 0 | no SLA set | 2026-10-13 16:02:58 |
| #2564 | NAGI Tokyo | — | uenom99@gmail.com | ご注文内容の確認 注文番号：#1443 | from customer 11 msgs Yuki様 お世話になっております。 状況確認の連絡が一切無いのでご連絡させて頂きました。 こちらとしては問題は何も解決されて無いので、サプライヤーに連絡して返金の手続きをして下さい。またはそちらで立て替えて下さい。サプライヤーがこちらに返 | imported we owe a reply | none yet | 0 | no SLA set | 2026-10-05 01:04:25 |
| #2758 | NAGI Tokyo | — | momayontaiwo@gmail.com | Are you still selling on the store | from customer 1 msg Hello! 👋 I came across your store and wanted to ask if you're still actively running your Shopify business. | imported we owe a reply | none yet | 0 | no SLA set | 2026-10-13 14:17:07 |
| #2756 | NAGI Tokyo | — | folorunshofoly6@gmail.com | Store Readiness | from customer 1 msg Hello there, if I can get 100-150 verified orders for your store in 2 months will you be okay with 5% commission on orde | imported we owe a reply | none yet | 0 | no SLA set | 2026-10-13 13:44:51 |
| #1630 | NAGI Tokyo | 1374 | airu0130k@icloud.com | 2026年8月24日 09:11の新規お客様メッセージ | from customer 18 msgs EN (translated) I'll refund it, please. | imported waiting: supplier | NOT_ARRIVED | 0 | no SLA set | 2026-08-24 07:13:25 |
| #376 | NAGI Tokyo | — | naniwayutin39@gmail.com | =?utf-8?B?56K66KqN44KS44GK6aGY44GE44GX44G+44GZ44CC?= | from us 26 msgs 楠田様 お待たせし大変申し訳ございませんでした。誤った商品の発送、および本件の解決に時間を要しましたことにつきまして、心よりお詫び申し上げます。 代替品はすでに発送手続きが完了しておりますことをご報告いたします。お届けまで今しばらくお時間を | imported waiting: customer | LEGAL_THREAT | 0 | no SLA set | 2026-07-08 15:23:53 |
| #207 | NAGI Tokyo | 1065 | seireiji6328@docomo.ne.jp | =?utf-8?B?UmU6IOOAkOmHjeimgeOAkeOBlOazqOaWh+WVhuWTgeOBruOCqw | from us 15 msgs SEIREIJI様 ご説明いただきありがとうございます。また、今回の件で何度もやり取りが続いてしまっていることを、心よりお詫び申し上げます。 最初にご希望のカラーがご用意できなかった際にいただいた最初のご依頼の通り、カーキではなくグリーン、 | imported waiting: customer | none yet | 0 | no SLA set | 2026-07-01 04:03:01 |
| #2671 | NAGI Tokyo | — | ecomlizzy24@gmail.com | Partnership opportunities for Nagitokyo | from customer 1 msg Hi Nagitokyo could we collaborate if I generate 30k sales this month? Interested? Please share your WhatsApp number, let | imported we owe a reply | none yet | 0 | no SLA set | 2026-10-12 14:28:42 |
| #1507 | NAGI Tokyo | 1387 | airtech.t305zy@gmail.com | ご注文内容の確認 注文番号：#1387 | from us 10 msgs お待たせしており、本当に申し訳ございません。 ご注文番号1387につきまして、現在の状況をご連絡させていただきます。 現在、メーカー側に確認を行っており、まだ確定的なご案内ができる段階まで至っておりません。進捗がないまま長くお待たせしてしま | imported waiting: supplier | OFF_SCRIPT | 0 | no SLA set | 2026-08-16 12:44:05 |
| #2624 | NAGI Tokyo | — | kingsleycollins487@gmail.com | Hello support | from customer 1 msg Is this the right email to get to the store owner | imported we owe a reply | none yet | 0 | no SLA set | 2026-10-11 09:27:52 |
| #2242 | NAGI Tokyo | 1413 | ta911virgo@gmail.com | 2026年9月10日 12:20の新規お客様メッセージ | from us 12 msgs お客様 ご確認いただき、誠にありがとうございます。ご事情につきましては十分理解しており、長らくお待たせしてしまったこと、またそれにより生じたご不便につきまして、心よりお詫び申し上げます。 今回のご注文時と同一商品・同一サイズの品を、追加費用 | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-10 10:20:52 |
| #843 | NAGI Tokyo | 1252 | sugiyamatake333@gmail.com | 2026年7月25日 02:23の新規お客様メッセージ | from us 14 msgs お客様 いつもNAGI Tokyoをご利用いただき、誠にありがとうございます。カスタマーサポートのユキでございます。 ご注文番号1042の件、現在も確認を進めております。お待たせしてしまっており、大変申し訳ございません。 現状をそのままお伝 | imported waiting: customer | ASKS_REFUND | 0 | no SLA set | 2026-07-25 00:24:10 |
| #1534 | NAGI Tokyo | 1373 | enjoy.play0815@gmail.com | 2026年8月18日 05:34の新規お客様メッセージ | from us 21 msgs Hello, I wanted to reach out myself with an honest update on order #2347, rather than leave you waiting without a word f | imported waiting: customer | CANCEL_REQUEST | 0 | no SLA set | 2026-08-18 03:34:21 |
| #2555 | NAGI Tokyo | — | — | — | from us 4 msgs Hi there, Thank you for your patience, and I am sorry you have had to wait for an update on order #1330. I want to be co | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-28 18:04:01 |
| #2419 | NAGI Tokyo | — | azzaro.m7.lights@gmail.com | ご注文内容の確認 注文番号：#1382 | from us 14 msgs お客様 ご連絡いただきありがとうございます。弊社に対する信頼を失われたとのこと、心よりお察しいたします。また、このような状況に至らせてしまったことを、深くお詫び申し上げます。 ご注文の商品をお受け取りいただけるものとしてお支払いいただいたに | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-21 08:25:12 |
| #1583 | NAGI Tokyo | 1368 | seaside-cruising@ezweb.ne.jp | 注文商品について | from us 13 msgs 久保様 このたびは、ご丁寧なメッセージをいただき、また本件の対応にあたりご辛抱いただきましたこと、心より感謝申し上げます。 ご無償交換品であるAebra Comfort Sandals(White)およびElspeth Comfort Sa | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-08-21 00:35:24 |
| #1253 | NAGI Tokyo | 1359 | hirawaka235212@gmail.com | ご注文内容の確認 注文番号：#1359 | from us 17 msgs いつもNAGI Tokyoをご愛顧いただき、誠にありがとうございます。 ご注文(注文番号1359)につきまして、現在もサプライヤーへ状況の確認を続けておりますが、まだ明確な解決には至っておらず、お待たせしてしまっておりますことを心より申し訳 | imported waiting: supplier | ASKS_REFUND | 0 | no SLA set | 2026-08-05 06:04:46 |
| #2611 | NAGI Tokyo | — | samsonfemi.ng@gmail.com | A Quick Store Observation for Q4 | from customer 1 msg Hello support I reviewed your store, and I really like what you're building. I can see the work you've put into it. As w | imported we owe a reply | none yet | 0 | no SLA set | 2026-10-08 19:00:41 |
| #1581 | NAGI Tokyo | 1376 | syunchan1355@docomo.ne.jp | 2026年8月20日 23:09の新規お客様メッセージ | from us 19 msgs お客様の声をお待たせしたことについて、以下の翻訳をお届けいたします。 松本様 再度ご連絡いただき、ありがとうございます。代替品についてお時間をいただいていること、そして長らくお待たせしておりますことを、心より深くお詫び申し上げます。 既に同 | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-08-20 21:09:58 |
| #1558 | NAGI Tokyo | 1352 | yumi.hig2@gmail.com | 商品が届かない | from us 4 msgs お客様 ご返信が遅くなり、速やかにご対応できなかったことを心よりお詫び申し上げます。システムに問題が発生し、お客様からのお問い合わせへの適切な対応に支障が出ておりました。 現在、システム上でお客様のご注文を確認することができません。至急調査 | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-08-19 13:44:43 |
| #1693 | NAGI Tokyo | 1401 | k723.1015mori@gmail.com | 荷物の配送について | from us 25 msgs Mori-san様、 お返事いただきありがとうございます。これ以上のお詫びよりも明確な結論をご希望とのことと理解しておりますので、分かりやすい進捗をお伝えいたします。 すでにサプライヤーに連絡し、Elegant Premium Summer | imported waiting: customer | WHERE_IS_ORDER | 0 | no SLA set | 2026-08-27 13:06:50 |
| #2376 | NAGI Tokyo | 1433 | haerbinduze0822@gmail.com | — | from us 21 msgs お客様 お待たせいたしましたこと、そして既にご提供いただいていた情報について重複してご依頼してしまい、混乱を招きましたことを改めて深くお詫び申し上げます。 標準の交換手続きの一環として、お届け先のご住所をご確認いただく必要がございます。これ | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-18 06:10:36 |
| #2583 | NAGI Tokyo | — | billhison@gmail.com | Problemen met aankopen door klanten | from customer 2 msgs On Tue, Oct 6, 2026 at 8:07 PM Shopify Partner <billhison@gmail.com> wrote: > Hallo, > > We hebben klachten ontvangen va | imported we owe a reply | none yet | 0 | no SLA set | 2026-10-06 19:09:28 |
| #2599 | NAGI Tokyo | — | shopify.merchant.alart@gmail.com | API ISSUE | from customer 1 msg An API issue was detected on your store on October 2026. If left unresolved, it will affect product data synchronization | imported we owe a reply | none yet | 0 | no SLA set | 2026-10-08 02:15:12 |
| #2591 | NAGI Tokyo | — | aliatfat69@gmail.com | — | from customer 1 msg Chat slow on Gmail, Possible to discuss on WhatsApp? | imported we owe a reply | none yet | 0 | no SLA set | 2026-10-07 13:17:52 |
| #2589 | NAGI Tokyo | — | ecomprime29k@gmail.com | — | from customer 1 msg If I could bring Nagitokyo 50 orders weekly, will you give 3% commission? | imported we owe a reply | none yet | 0 | no SLA set | 2026-10-07 11:56:14 |
| #2557 | NAGI Tokyo | — | cookie.milk1516@gmail.com | 注文番号 #1418 の発送が完了しました | from us 6 msgs お客様 ご確認いただき、また本件の対応にあたりご辛抱いただき、ご理解を賜りましたこと、心より御礼申し上げます。 ご注文番号#1417および#1418につきまして、追加費用なしで無料交換のお手続きを進めさせていただきます。 解決に向けて対応を | imported waiting: customer | none yet | 0 | no SLA set | 2026-10-03 11:25:32 |
| #2117 | NAGI Tokyo | 1378 | eiko2784-kumu@docomo.ne.jp | 2026年9月7日 04:29の新規お客様メッセージ | from us 7 msgs Hi Eiko, Thank you for your message, and we sincerely apologize for the delay and confusion regarding your order #1378. | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-07 02:30:46 |
| #2575 | NAGI Tokyo | — | tomiwa.excutive.manager12@gmail.com | — | from customer 1 msg Hi Nagitokyo, I’d like to offer you a simple 7-day trial for just $50, focused on improving Nagitokyo and identifying ar | imported we owe a reply | none yet | 0 | no SLA set | 2026-10-06 10:56:12 |
| #2290 | NAGI Tokyo | 1449 | itsuko.dec25@gmail.com | 2026年9月12日 11:23の新規お客様メッセージ | from us 11 msgs Itsuko様 ご懸念の点についてご説明いただき、誠にありがとうございます。また、ご注文に関しまして混乱とご不快な思いをさせてしまいましたことを、心よりお詫び申し上げます。 商品がまだお客様の元に届いていない状況であることから、弊社の30日 | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-12 09:25:31 |
| #1367 | NAGI Tokyo | 1349 | ebe11216606@gmail.com | 2026年8月9日 09:17の新規お客様メッセージ | from us 25 msgs お客様 このたびはご連絡いただき、同じ商品を再度ご注文いただけるとのこと、ご確認のご連絡をいただきありがとうございます。 サプライヤーには既にご連絡し、お客様が元々ご注文された商品と同じ商品の交換対応を進めるよう依頼いたしました。ご注文に関 | imported waiting: customer | THREATENS_CHARGEBACK | 0 | no SLA set | 2026-08-09 07:18:40 |
| #1533 | NAGI Tokyo | — | hisatomikougyou@olive.plala.or.jp | サイズ確認 | from us 16 msgs お客様 ご返信いただき、誠にありがとうございます。商品がもう不要になられたとのこと、長らくお待たせした上にご不便をおかけした状況を踏まえますと、心よりご理解申し上げます。この度の件でお客様に大変なご不満を抱かせてしまいましたこと、誠に申し訳 | imported waiting: customer | SIZING_QUESTION | 0 | no SLA set | 2026-08-18 03:02:36 |
| #2368 | NAGI Tokyo | 1365 | tetsuhiro.kikuchi@gmail.com | 商品到着日について | from us 13 msgs 菊地様 このたびはご返信いただき、また本件に関して引き続きご辛抱いただき、ご理解を賜りましたこと、誠にありがとうございます。 交換商品の発送日につきましては、現在もサプライヤーと直接調整を行い、確認を進めております。確認が取れ次第、追跡情報 | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-17 08:34:05 |
| #2396 | NAGI Tokyo | — | kazuki102554@gmail.com | 正範様、お見逃しなく 👀 | from us 6 msgs お客様 ご返信いただきありがとうございます。また、ご不便をおかけし続けておりますことを心よりお詫び申し上げます。 前回のメッセージが本文なしで届いてしまったようで、恐れ入りますが内容を確認することができませんでした。お手数ですが、再度お送り | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-19 03:05:22 |
| #2549 | NAGI Tokyo | — | sik0710rik@icloud.com | — | from us 6 msgs お客様 ご丁寧なご返信をいただき、ありがとうございます。バングルの再発送手配につきまして、お客様の忍耐とご理解に心より感謝申し上げます。 現在もサプライヤーと調整を続けており、在庫状況および発送に関する確認が取れましたら、速やかにご連絡いた | imported waiting: customer | none yet | 0 | no SLA set | 2026-10-02 10:35:47 |
| #2572 | NAGI Tokyo | — | josephexpert07@gmail.com | — | from customer 1 msg Hi Nagitokyo, I’d like to offer you a simple 7-day trial for just $50, focused on improving Nagitokyo and identifying ar | imported we owe a reply | none yet | 0 | no SLA set | 2026-10-06 02:40:09 |
| #2561 | NAGI Tokyo | — | kureha0980@icloud.com | 注文番号#1414の商品発送状況について | from us 2 msgs お客様 お待たせいたしまして、誠にありがとうございます。 ご注文内容を確認いたしましたところ、Shiranami Vintage White Stone Silver Wave Ring、サイズ6の交換品につきまして、すでにサプライヤーへ手 | imported waiting: customer | none yet | 0 | no SLA set | 2026-10-04 11:04:01 |
| #1432 | NAGI Tokyo | 1335 | ngskyui@gmail.com | 2026年8月12日 04:09の新規お客様メッセージ | from us 17 msgs お客様 ご返信いただき、また同じ商品を再度ご注文いただけるとのご確認をありがとうございます。 このたび、サプライヤーに連絡し、お客様が当初ご注文いただいた商品と同じ商品の交換手続きを進めるよう依頼いたしました。ご注文に関しまして、ご迷惑とお | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-08-12 02:11:06 |
| #2166 | NAGI Tokyo | 1427 | shizuka659712@gmail.com | — | from us 28 msgs Shizuka様 ご連絡いただきありがとうございます。この件がこれほど長引いておりますこと、またこれまでに何度もやり取りを重ねさせてしまい、ご不快な思いをおかけしておりますことを、心より申し訳なく思っております。お客様がご不満に思われるのは | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-09 01:16:30 |
| #383 | NAGI Tokyo | 1288 | takumama321@yahoo.co.jp | =?UTF-8?b?MjAyNuW5tDfmnIg55pelIDA3OjE344Gu5paw6KaP44GK5a6i5q | from us 9 msgs Hi there, Thank you so much for your patience, and I am sorry you have had to wait this long for an update on order 1288 | imported waiting: supplier | CANCEL_REQUEST | 0 | no SLA set | 2026-07-08 22:18:27 |
| #1463 | NAGI Tokyo | 1330 | xx6y6cmpw4iq5@icloud.com | ご注文内容の確認 注文番号：#1330 | from us 10 msgs お客様 ご返信いただき、ありがとうございます。弊社に対する信頼を失われたことは十分に理解しておりますし、このような状況に至ってしまったことを心より申し訳なく思っております。 お客様が商品を受け取ることを期待してご注文のお支払いをされたにもか | imported waiting: supplier | NOT_ARRIVED | 0 | no SLA set | 2026-08-13 02:50:34 |
| #2301 | NAGI Tokyo | 1407 | tsnnae612643@gmail.com | New customer message on September 13, 2026 at 5:58 am | from us 14 msgs お客様 ご連絡いただきありがとうございます。また、大変長らくお待たせしておりますことを、心よりお詫び申し上げます。 現在、サプライヤーとの確認を最終段階で進めており、確認が取れましたらすぐに無料の交換品をお送りいたします。 お客様にはすでに | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-13 04:00:23 |
| #2312 | NAGI Tokyo | 1405 | fujimo00@icloud.com | 商品が未だに届かないのですが、、、 | from us 6 msgs お客様 ご返信が遅くなりましたこと、またシステムの不具合により、より早くご連絡できなかったことを心よりお詫び申し上げます。ご注文に関してお客様にご不便をおかけしましたことについても、誠に申し訳なく、そのご不満なお気持ちを十分理解しております | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-14 09:09:42 |
| #1139 | NAGI Tokyo | — | mk-629.f@ezweb.ne.jp | 2026年8月1日 02:15の新規お客様メッセージ | from us 25 msgs Yamada様 この度は温かいお言葉を賜り誠にありがとうございます。また、今回のご対応にあたりましては、長らくお待たせいたしましたことを心よりお詫び申し上げます。 現在も交換商品の手配についてサプライヤーと調整を継続しておりますので、進捗に | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-08-01 00:17:35 |
| #1363 | NAGI Tokyo | 1341 | rie.rie111023@gmail.com | 【NAGI Tokyo】ご注文番号1341 お届け先住所に関するご連絡 | from us 12 msgs Yonezawa様 ご返信いただきありがとうございます。また、これまでのメッセージで誤ったご注文番号をお伝えし続けておりましたこと、心よりお詫び申し上げます。正しいご注文番号は1341番であり、お客様が一貫してお問い合わせくださっていたご注 | imported waiting: customer | CANCEL_REQUEST | 0 | no SLA set | 2026-08-08 22:08:29 |
| #2422 | NAGI Tokyo | — | ayu-sho-cha-544@docomo.ne.jp | 不明な点 | from us 11 msgs お客様、 はい、その通りでございます。交換に関しまして混乱を招いてしまいましたこと、心よりお詫び申し上げます。 今回は正式な交換ではなく、お客様が元々ご注文いただいたものと全く同じ商品の再発送となります。元の荷物は配送中に紛失し、お客様のお | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-21 11:26:09 |
| #1172 | NAGI Tokyo | 1350 | alinchik0914@mail.ru | 2026年8月2日 09:01の新規お客様メッセージ | from us 29 msgs Alinaさん ご返信いただき、ありがとうございます。また、交換の件でこれまでお時間をいただいておりますこと、心よりお詫び申し上げます。 既に長らくお待たせしてしまっている中で、どれほどもどかしく思われているか、私どもも十分に理解しておりま | imported waiting: customer | THREATENS_CHARGEBACK | 0 | no SLA set | 2026-08-02 07:03:53 |
| #2126 | NAGI Tokyo | 1416 | s-ge.0111s.n@ezweb.ne.jp | 商品未着 | from us 12 msgs お客様 10月23日にお引っ越しについてご連絡いただきありがとうございます。それにより、代替品をお届けすることの緊急性が高まっている理由を私どもは理解しております。 私どもは、ご確認いただきましたメンズ ベージュ スリッポンシューズ、サイズ | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-07 11:07:45 |
| #590 | NAGI Tokyo | 1272 | jako.hirono@gmail.com | ご注文内容の確認 注文番号：#1272 | from us 12 msgs Hello, I wanted to reach out myself with an honest update on order #1272, rather than let things go quiet on your end. W | imported waiting: supplier | WHERE_IS_ORDER | 0 | no SLA set | 2026-07-17 22:44:27 |
| #2541 | NAGI Tokyo | — | ashomuexpert59@gmail.com | — | from customer 1 msg Hi, I'm damilola , from growth-lite team. I can make Nagitokyo start showing on ai platforms and Google this month and d | imported we owe a reply | none yet | 0 | no SLA set | 2026-10-01 13:05:19 |
| #2539 | NAGI Tokyo | — | adenijitaiwo476@gmail.com | A few things I notice on Nagitokyo | from customer 1 msg Hello Nagitokyo, I took a closer look at Nagitokyo from a first-time customer’s perspective and noticed a few points tha | imported we owe a reply | none yet | 0 | no SLA set | 2026-10-01 12:28:06 |
| #1717 | NAGI Tokyo | 1406 | kubota.aoto.0610@gmail.com | 2026年8月30日 10:05の新規お客様メッセージ | from customer 18 msgs 了解しました！またの連絡楽しみにしてます！ 2026年9月30日(水) 16:22 <support@nagitokyo.com>: > Kubota-san > > この度はご辛抱いただき誠にありがとうございます。また、これまでの対応にこ | imported we owe a reply | NOT_ARRIVED | 0 | no SLA set | 2026-08-30 08:06:40 |
| #2484 | NAGI Tokyo | — | w.nabe.hide.71@docomo.ne.jp | 商品が届かない | from us 4 msgs お客様 ご返信いただき、またご希望の交換商品をご確認いただきありがとうございます。 Shizuku Opal Teardrop Gold Pendant Necklace のBlue Opalへの交換をご希望とのこと、承知いたしました。弊チ | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-26 00:55:11 |
| #2105 | NAGI Tokyo | 1403 | 2000momoka@gmail.com | 商品が届かない件 | from us 10 msgs お客様 ご返信いただき、また同じ商品を再度ご注文いただけるとのご確認、誠にありがとうございます。 サプライヤーに連絡し、お客様が当初ご注文いただいた商品と同じものの交換対応を進めるよう依頼いたしました。今回のご注文に関しまして、遅延およびご | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-05 22:09:42 |
| #2310 | NAGI Tokyo | 1450 | ken.ken.chan.0109@gmail.com | — | from us 8 msgs お客様 この度はご返信いただき、また前回のご注文と同じ商品の再送をご希望いただきありがとうございます。 サプライヤーに連絡し、お客様がもともとご注文いただいたものと同じ商品の交換手配を進めるよう依頼いたしました。今回の一連の状況につきまして | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-14 07:38:24 |
| #1368 | NAGI Tokyo | 1361 | keniida0321@icloud.com | ご注文内容の確認 注文番号：#1361 | from us 23 msgs お客様 ご返信いただき、ありがとうございます。弊社に対する信頼を失われたことは十分に理解しており、このような状況に至りましたことを心よりお詫び申し上げます。 ご注文の商品をお受け取りいただけるものとしてお支払いいただいたにもかかわらず、注文 | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-08-09 08:43:41 |
| #1699 | NAGI Tokyo | 1389 | mikatanomaha@gmail.com | 注文番号 #1389 の発送が完了しました | from us 10 msgs Mika様 この度はご丁寧なメッセージをいただき、誠にありがとうございます。ご理解いただけましたこと、心より感謝申し上げます。また、商品に関してご期待に添えなかった中で、私どものご連絡が少しでもお役に立てたのであれば幸いです。 30%のキャ | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-08-28 04:52:32 |
| #330 | NAGI Tokyo | 1055 | imorih.onasa@gmail.com | =?UTF-8?B?IzEwNTUg6I2354mp44Gu6L+96Leh44Gr44Gk44GE44Gm?= | from us 21 msgs お客様 いつもご連絡いただきありがとうございます。また、これまでのご案内により混乱とご不快な思いをさせてしまいましたこと、心より深くお詫び申し上げます。 お客様のご指摘は十分に理解しております。すでにご注文番号と追跡情報をご提供いただいてい | imported waiting: supplier | NOT_ARRIVED | 0 | no SLA set | 2026-07-06 21:28:29 |
| #2140 | NAGI Tokyo | 1426 | tokake64@gmail.com | 注文番号 #1426 の発送が完了しました | from us 6 msgs お客様 ご返信いただきありがとうございます。私どもへの信頼を失われたこと、そしてこのような状況に至ってしまったことを深くお詫び申し上げます。 お客様が商品到着を期待してご注文のお支払いをされたにもかかわらず、注文と発送状況の確認に時間がかか | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-07 23:02:14 |
| #449 | NAGI Tokyo | 1200 | mika.snow.drop1228@gmail.com | 注文番号 #1200 の発送が完了しました | from us 8 msgs お客様 このたびはご返信が遅くなりましたこと、またシステムの不具合により早急にご返信をお送りできませんでしたことを、心よりお詫び申し上げます。 商品に関して問題が生じたとのこと、大変申し訳ございません。こちらの件について確認いたします。サプ | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-12 23:26:28 |
| #2341 | NAGI Tokyo | — | ams.chicchi+vin1@gmail.com | 配送の件 | from us 7 msgs お客様 ご返信いただき、誠にありがとうございます。私どもへの信頼を失われたこと、心より理解しており、このような状況に至らせてしまったことを深くお詫び申し上げます。 お客様は商品を受け取ることを期待してご注文のお支払いをされたにもかかわらず、 | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-15 23:40:56 |
| #619 | NAGI Tokyo | 1174 | konoha.0415.softball@gmail.com | 2026年7月19日 12:09の新規お客様メッセージ | from us 23 msgs Konoha様 いつも大変お世話になっております。今回のご対応にお時間をいただきましたこと、また、遅延とご不便をおかけしましたことを心よりお詫び申し上げます。 30%のキャッシュバックにつきましては、すでにお客様のご利用いただいたお支払い方 | imported waiting: customer | ASKS_REFUND | 0 | no SLA set | 2026-07-19 03:10:29 |
| #2399 | NAGI Tokyo | — | 835.akndjsw@gmail.com | 発送連絡きません | from us 10 msgs こんにちは、 ご返信いただきありがとうございます。また、今回の状況によりご不安とご迷惑をおかけしましたこと、心よりお詫び申し上げます。 VISAカードへの6,400円の返金をご希望されているとのこと、承知いたしました。また、明確な解決に至ら | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-19 07:26:45 |
| #2106 | NAGI Tokyo | 1430 | okasetufamily@gmail.com | 2026年9月6日 02:48の新規お客様メッセージ | from us 6 msgs Hi, システムの不具合により、お返事が遅くなり、また速やかにご連絡できなかったことを心よりお詫び申し上げます。ご不便とご迷惑をおかけしましたこと、誠に申し訳ございませんでした。 現在システムに表示されている情報によりますと、お客様のご注文 | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-06 00:49:49 |
| #2317 | NAGI Tokyo | 1410 | cyco.ruru@gmail.com | — | from us 3 msgs Hi, システムの不具合により、お返事が遅くなり、迅速にご連絡できませんでしたこと、心よりお詫び申し上げます。ご不便とご迷惑をおかけしましたこと、誠に申し訳ございません。 現在システムに表示されている情報によりますと、お客様のご注文は一時的 | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-14 12:57:06 |
| #2392 | NAGI Tokyo | — | kureha09082014@au.com | 注文番号#1414の商品発送状況について | from us 2 msgs こんにちは。 このたびは、システムの不具合により返信が遅くなり、ご返信をより早くお送りできなかったことを心よりお詫び申し上げます。ご不便とご迷惑をおかけしましたことを、誠に申し訳なく存じます。 現在システムに表示されている情報によりますと、 | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-19 00:19:14 |
| #2514 | NAGI Tokyo | — | ericsamuel9302@gmail.com | Nagitokyo | from customer 1 msg Would you consider a $200 investment for an October growth campaign targeting up to 50 orders? Let’s connect on WhatsApp | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-29 00:29:24 |
| #2495 | NAGI Tokyo | — | flourishconsult19@gmail.com | — | from customer 1 msg If I offer a 70/30 cost split partnership. Would you be open to learning how it works? IN? What's your Whatsapp to discu | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-27 16:23:08 |
| #1260 | NAGI Tokyo | 1109 | y.ooe@emonshoukai.co.jp | 確認 至急連絡ください！！ | from us 11 msgs 大江様 ご連絡いただきありがとうございます。 このたびは、以前のご案内と今回の状況について混乱を招いてしまい、誠に申し訳ございません。また、英語でのご案内となってしまったことについても、重ねてお詫び申し上げます。 現在、ご注文の全額返金につ | imported waiting: customer | LEGAL_THREAT | 0 | no SLA set | 2026-08-05 09:50:27 |
| #2162 | NAGI Tokyo | 1434 | koyukihara_2005@icloud.com | — | from us 5 msgs Hello Hara-sama, I checked the latest tracking data using the tracking number you shared, YT2625300700150233: http://www | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-08 15:53:00 |
| #2362 | NAGI Tokyo | — | ayumi.murakawa0226@gmail.com | 商品の件 | from us 2 msgs Dear Ayumi Murakawa, Thank you for your patience, and I sincerely apologize for the lack of an update regarding your ord | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-16 22:59:46 |
| #1670 | NAGI Tokyo | 1367 | k.k04030801@gmail.com | キャンセル | from us 6 msgs Hi, We sincerely apologize for the late response and for not being able to send our replies sooner due to an issue with | imported waiting: customer | none yet | 0 | no SLA set | 2026-08-26 06:59:09 |
| #2315 | NAGI Tokyo | 1438 | atuatu0702@yahoo.co.jp | 配送の件 | from us 2 msgs Suzuki-sama, Thank you for reaching out, and I completely understand wanting this to arrive in time for your friend's we | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-14 12:19:33 |
| #2148 | NAGI Tokyo | 1386 | donguriko705@gmail.com | まだ届かないのですが・・・・・ | from us 3 msgs Dear Akatsuka-sama, I sincerely apologize that this matter has continued to take longer than expected. We completely und | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-08 05:34:16 |
| #2118 | NAGI Tokyo | — | eigyou@advalue.jp | 【売上直結】Web集客数を伸ばすSEO対策のご提案 | from customer 2 msgs ご担当者様 突然のご連絡失礼いたします。 株式会社アドバリューと申します。 弊社は求人媒体「バイトル」の正規代理店です。 貴社の魅力を最大限に引き出し費用対効果の良い施策をご提案いたします。。 【本サービスの3つのメリット】 ・職場の雰囲気 | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-07 05:01:50 |
| #2269 | NAGI Tokyo | — | honey.genki.manman@i.softbank.jp | 2026年9月11日 06:08の新規お客様メッセージ | from us 2 msgs Hi, We sincerely apologize for the late response and for not being able to get back to you sooner. We experienced an iss | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-11 04:10:28 |
| #2144 | NAGI Tokyo | 1422 | mullar@infoseek.jp | 商品到着について | from us 3 msgs Dear Customer, Thank you very much for reaching out again, and I am sorry that your earlier email did not receive a repl | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-08 01:40:09 |
| #2165 | NAGI Tokyo | 1428 | moutei1290@yahoo.co.jp | — | from us 2 msgs Hello, Thank you for the message, and for sharing your tracking number. I checked the latest data on the tracking link: | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-08 23:47:48 |
| #2153 | NAGI Tokyo | 1426 | tokake-64@ezweb.ne.jp | 確認の件 | from us 2 msgs Dear Mr. Kakei, Thank you for your message about order #1426. Using the order number you provided, I checked the latest | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-08 11:54:38 |
| #1720 | NAGI Tokyo | — | 1947aturio@gmail.com | 2026年8月30日 13:25の新規お客様メッセージ | from us 5 msgs Dear Yurie, Thank you very much for your reply and for letting us know the details. Since the payment did not go through | imported waiting: customer | CANCEL_REQUEST | 0 | no SLA set | 2026-08-30 11:25:33 |
| #1388 | NAGI Tokyo | 1370 | kikitoshiko06@gmail.com | 2026年8月10日 10:54の新規お客様メッセージ | from us 20 msgs Hi Ms. Uryu, We sincerely apologize for the late response and for not being able to send our replies sooner due to an is | imported waiting: customer | CANCEL_REQUEST | 0 | no SLA set | 2026-08-10 08:56:09 |
| #2453 | NAGI Tokyo | — | digitalzfortune2@gmail.com | Let’s Elevate Your Shopify Store Performance Together | from customer 1 msg Hi Nagitokyo, Your store has great potential, but a few strategic improvements could help increase conversions and stren | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-23 03:15:07 |
| #2447 | NAGI Tokyo | — | muhzak004@gmail.com | — | from customer 1 msg Kindly hear me out | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-22 15:24:53 |
| #2444 | NAGI Tokyo | — | bessiehauser@gmail.com | Betalingsfout gedetecteerd | from customer 1 msg Beste Merchant, We hebben meldingen ontvangen van twee klanten die onlangs problemen hebben ondervonden bij het voltooie | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-22 14:15:15 |
| #2307 | NAGI Tokyo | — | shopify.alertify@gmail.com | — | from customer 5 msgs Hi, just following up on my previous message. I’ve been thinking about your products and the opportunity to position the | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-13 20:12:49 |
| #2116 | NAGI Tokyo | — | team.wedding502@gmail.com | 2026年9月7日 01:24の新規お客様メッセージ | from us 2 msgs Hi, Thank you for reaching out and for your question. We’re sorry, but we’re unable to confirm from the product informat | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-06 23:24:22 |
| #2418 | NAGI Tokyo | — | — | — | from us 16 msgs Hi John, Thank you for confirming your preferred replacement. We’re pleased to confirm that we can proceed with it and c | imported waiting: customer | none yet | 0 | no SLA set | 2026-08-30 10:09:49 |
| #2401 | NAGI Tokyo | — | ignitegrowthagency88@gmail.com | — | from customer 1 msg Hello,Nagitokyo Are you aware that you're missing out opportunities to sell extra products and bulk buyers when you're n | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-19 09:36:27 |
| #2400 | NAGI Tokyo | — | awagwl4650@yahoo.ne.jp | — | from customer 1 msg 商品を購入した物なのですが何時ごろの発送になりますでしょうか。 | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-19 08:35:22 |
| #2364 | NAGI Tokyo | — | noblestrike09@gmail.com | — | from customer 1 msg Hello, I'm Rahman, a website developer. I checked out your store great work on the setup and product niche. I noticed a | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-17 02:30:10 |
| #2354 | NAGI Tokyo | — | taofikecom246@gmail.com | — | from customer 1 msg Hi Nagitokyo, I’m Taofik, a Level 2 Seller on Fiverr specializing in Shopify marketing and ecommerce growth. I help Shop | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-16 17:54:05 |
| #2350 | NAGI Tokyo | — | studioibrahim474@gmail.com | — | from customer 1 msg Is deze winkel nog steeds actief? . | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-16 14:59:34 |
| #2299 | NAGI Tokyo | 1411 | yumiko.hamahara12.18@gmail.com | — | from us 3 msgs Hi , この度はご連絡いただきありがとうございます。また、ご注文のお届けが遅れておりますこと、誠に申し訳ございません。 恐れ入りますが、状況および追跡情報を確認いたしますので、ご注文番号をお知らせいただけますでしょうか。確認が取れ次第、詳 | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-12 22:39:57 |
| #2338 | NAGI Tokyo | — | toyinmd59@gmail.com | Hi Nagitokyo | from customer 1 msg Kann ich die Bestellung in US-Dollar bezahlen? | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-15 16:37:39 |
| #2333 | NAGI Tokyo | — | deborah@web-reviewteam.com | Shopifyストアに関する確認 | from customer 1 msg On Tue, 15 Sept 2026, 3:19 am Web Analyst Team, <deborah@web-reviewteam.com> wrote: > こんにちは。 > > お客様のShopifyストアで確認された、対応 | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-15 12:16:06 |
| #2296 | NAGI Tokyo | — | stoverdigitalworld02@gmail.com | 10–15new orders Nagitokyo | from customer 1 msg Hi Nagitokyo, I have a growth idea I’d love to try with your store. If I can help you bring in 10–15 orders over the nex | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-12 13:54:58 |
| #2292 | NAGI Tokyo | — | storedescription.com@gmail.com | Nagitokyo has potential to reach 200 more sales | from customer 1 msg I can drive 60–100 orders to Nagitokyo in September using TikTok Shop, AI shopping, and Google listings, would you be op | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-12 11:08:51 |
| #2280 | NAGI Tokyo | — | gladysomotosho925@gmail.com | A partnership idea for Nagitokyo | from customer 1 msg Hello Nagitokyo, I came across your store recently and noticed something that could bring you more customers. Would you | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-11 15:21:42 |
| #2159 | NAGI Tokyo | — | sharore.kikuyo@gmail.com | 2026年9月8日 16:48の新規お客様メッセージ | from us 2 msgs 中村きく代様 お問い合わせいただきありがとうございます。 サイズのご確認、承知いたしました。恐れ入りますが、いただいたメッセージからはどちらの商品についてのお問い合わせか特定ができませんでした。お手数をおかけいたしますが、商品名または商品ペ | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-08 14:49:05 |
| #2253 | NAGI Tokyo | — | divine.boostpoint01@gmail.com | — | from customer 1 msg I'm BABATUNDE AYOMIPOSI, If I could help generate 45- 60 qualified orders for your store this September and October for | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-10 13:29:44 |
| #2177 | NAGI Tokyo | — | dorineros111@gmail.com | 2026年9月9日 15:59の新規お客様メッセージ | from customer 1 msg オンラインストアのお問い合わせフォームから新しいメッセージを受信しました。 国コード: JP Name: 相馬祐貴 メール: dorineros111@gmail.com 本文: 蒼介 – トレンディデニムジャケット のL Lサイズの肩幅 | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-09 13:59:53 |
| #2173 | NAGI Tokyo | — | orthocastexpert6@gmail.com | Nagitokyo | from customer 1 msg Hallo Nagitokyo, als ik 20 tot 30 bestellingen per week genereer, kunt u dan voor de verzending zorgen? | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-09 10:09:04 |
| #2168 | NAGI Tokyo | — | contact.alijazilahcreativee@gmail.com | Generating sales using S4S method | from customer 1 msg Hi Nagitokyo, Are you interested in learning the S4S Method. 4 proven ways to generate more sales before, during, and af | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-09 02:23:24 |
| #2072 | NAGI Tokyo | — | alewest34@gmail.com | — | from customer 5 msgs Okay actually your store is amazing and i mean no harm to the store owner i just want to know if i'm in the right store | imported we owe a reply | OFF_SCRIPT | 0 | no SLA set | 2026-09-04 02:22:45 |
| #2070 | NAGI Tokyo | — | kendralllaura@gmail.com | — | from customer 3 msgs EN (translated) You've hit your weekly limit · resets Sep 10, 12pm (UTC) | imported we owe a reply | OFF_SCRIPT | 0 | no SLA set | 2026-09-04 01:53:53 |
| #2145 | NAGI Tokyo | — | spiredauraexcellence@gmail.com | — | from customer 1 msg Hi there, I spent part of my weekend reviewing different e-commerce websites, and I noticed that many stores don’t neces | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-08 01:52:50 |
| #1602 | NAGI Tokyo | — | davidezekiel7701@gmail.com | — | from customer 6 msgs EN (translated) You've hit your weekly limit · resets Sep 10, 12pm (UTC) | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-22 16:08:04 |
| #1589 | NAGI Tokyo | — | laputa84chiddmm@gmail.com | 2026年8月21日 14:00の新規お客様メッセージ | from us 2 msgs EN (translated) Dear Kishimoto-sama, Thank you very much for contacting NAGI Tokyo. My name is Yuki from Customer Support. Thank you for | imported waiting: customer | PRODUCT_QUESTION | 0 | no SLA set | 2026-08-21 12:02:23 |
| #1595 | NAGI Tokyo | — | glen.rock.usa@gmail.com | 2026年8月22日 08:13の新規お客様メッセージ | from us 2 msgs EN (translated) Dear Ms. Yumi Yamada, Thank you very much for contacting us. We understand your concern about sizing. Please rest assure | imported waiting: customer | SIZING_QUESTION | 0 | no SLA set | 2026-08-22 06:13:48 |
| #1252 | NAGI Tokyo | — | atuko09110622@gmail.com | キャンセルの件 | from us 7 msgs EN (translated) You've hit your weekly limit · resets Sep 10, 12pm (UTC) | imported waiting: customer | CANCEL_REQUEST | 0 | no SLA set | 2026-08-05 03:56:59 |
| #1577 | NAGI Tokyo | — | tatsuyayamada9000@gmail.com | 2026年8月20日 16:31の新規お客様メッセージ | from us 5 msgs EN (translated) Dear Yamada-sama, Thank you very much for contacting NAGI Tokyo. My name is Yuki from Customer Support. Thank you for yo | imported waiting: customer | SIZING_QUESTION | 0 | no SLA set | 2026-08-20 14:33:03 |
| #1607 | NAGI Tokyo | — | abdulqudirnurata@gmail.com | — | from us 2 msgs EN (translated) Thank you for reaching out. Let me explain about shipping. Some of our products are shipped directly from trusted overse | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-08-22 22:57:44 |
| #1611 | NAGI Tokyo | — | 2070031@yahoo.co.jp | 2026年8月23日 04:09の新規お客様メッセージ | from us 2 msgs EN (translated) Dear Hikita-sama, Thank you very much for ordering the suede loafers from NAGI Tokyo. Thank you for letting us know that | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-08-23 02:10:17 |
| #1613 | NAGI Tokyo | — | oalabi400@gmail.com | NICE STORE | from us 2 msgs EN (translated) You've hit your weekly limit · resets Sep 10, 12pm (UTC) | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-08-23 07:37:09 |
| #1614 | NAGI Tokyo | — | we.make.people.happy-31yuriko@docomo.ne.jp | 2026年8月23日 10:43の新規お客様メッセージ | from us 2 msgs EN (translated) Dear Ms. Yuriko Yamada, Thank you very much for contacting NAGI Tokyo. We understand your inquiry as to whether the "Ito | imported waiting: customer | PRODUCT_QUESTION | 0 | no SLA set | 2026-08-23 08:43:59 |
| #1584 | NAGI Tokyo | 1369 | to-tos-zippo63@docomo.ne.jp | 2026年8月21日 04:35の新規お客様メッセージ | from us 3 msgs EN (translated) Dear Sasaki-sama, We sincerely and deeply apologize for the extremely delayed reply since you contacted us. We are truly | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-08-21 02:37:04 |
| #1568 | NAGI Tokyo | — | team1080repezentokoname@gmail.com | 注文確認 | from us 7 msgs EN (translated) You've hit your weekly limit · resets Sep 10, 12pm (UTC) | imported waiting: customer | CANCEL_REQUEST | 0 | no SLA set | 2026-08-20 04:24:48 |
| #1638 | NAGI Tokyo | — | kaybrighhtjay@gmail.com | Thank you for taking a moment to read my email. nagitokyo.co | from us 2 msgs EN (translated) Thank you very much for contacting us. This is the customer support desk for NAGI Tokyo. I am Yuki, and I will be assist | imported waiting: customer | SPAM_OUTREACH | 0 | no SLA set | 2026-08-24 14:58:21 |
| #1663 | NAGI Tokyo | — | greatnesslouismicheal@gmail.com | Hi | from us 2 msgs EN (translated) Thank you very much for contacting us. This is Yuki from NAGI Tokyo Customer Support. We have seen your message, but we | imported waiting: customer | SPAM_OUTREACH | 0 | no SLA set | 2026-08-25 17:27:21 |
| #1672 | NAGI Tokyo | — | toshihosomachi@docomo.ne.jp | 2026年8月26日 11:44の新規お客様メッセージ | from us 2 msgs EN (translated) Dear Hosomachi-sama, Thank you very much for contacting NAGI Tokyo. We are very pleased that you are interested in the c | imported waiting: customer | PRODUCT_QUESTION | 0 | no SLA set | 2026-08-26 09:45:47 |
| #1689 | NAGI Tokyo | 1389 | hamano@abyss-co.com | 2026年8月27日 04:15の新規お客様メッセージ | from us 4 msgs EN (translated) Dear Hamano-sama, Thank you for contacting us. Thank you again for providing the tracking number. We have checked your o | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-08-27 02:15:48 |
| #1690 | NAGI Tokyo | — | yokooikawa@hotmail.com | 2026年8月27日 09:03の新規お客様メッセージ | from us 2 msgs EN (translated) Dear Oikawa, Thank you very much for contacting us. We apologize for the inconvenience you have experienced with the pur | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-08-27 07:03:40 |
| #1692 | NAGI Tokyo | — | tamikuroda@aol.com | 2026年8月27日 14:53の新規お客様メッセージ | from us 2 msgs EN (translated) Dear Mr./Ms. Kuroda, Thank you very much for contacting NAGI Tokyo. We're also delighted that you're interested in the K | imported waiting: customer | SIZING_QUESTION | 0 | no SLA set | 2026-08-27 12:54:02 |
| #1675 | NAGI Tokyo | 1395 | tukisamu4126@gmail.com | 2026年8月26日 12:41の新規お客様メッセージ | from us 6 msgs EN (translated) Dear Kusano-sama, We sincerely apologize for the repeated inconvenience caused, and for the fact that your item has stil | imported waiting: customer | LEGAL_THREAT | 0 | no SLA set | 2026-08-26 10:42:36 |
| #1705 | NAGI Tokyo | 1174 | konoha.0415.tkki@gmail.com | 返品及び返金について | from us 2 msgs EN (translated) You've hit your weekly limit · resets Sep 10, 12pm (UTC) | imported waiting: customer | WRONG_ITEM | 0 | no SLA set | 2026-08-29 03:28:38 |
| #803 | NAGI Tokyo | 1130 | satoko4c@icloud.com | 商品の返品 | from us 10 msgs EN (translated) Dear Mr./Ms. Sato, Thank you for your reply. I'm relieved to have your understanding and your kind words. Once you've co | imported waiting: customer | ASKS_REFUND | 0 | no SLA set | 2026-07-24 03:59:23 |
| #1721 | NAGI Tokyo | 1385 | shu241029@gmail.com | プレミアムスエードローファー | from us 2 msgs EN (translated) Hello, Thank you very much for your order this time. Also, I sincerely apologize for the worry and inconvenience caused | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-08-30 12:08:37 |
| #1729 | NAGI Tokyo | — | mdondigitalsolution3@gmail.com | — | from us 2 msgs EN (translated) Thank you for reaching out. We are very pleased that you are interested in our partnership/affiliate proposal. However, | imported waiting: customer | SPAM_OUTREACH | 0 | no SLA set | 2026-08-31 13:36:33 |
| #351 | NAGI Tokyo | 1070 | kaz0111ake0816@docomo.ne.jp | =?utf-8?B?UmU65rOo5paH55Wq5Y+3ICMxMDcwIOOBrueZuumAgeOBjOWujA | from us 18 msgs EN (translated) You've hit your weekly limit · resets Sep 10, 12pm (UTC) | imported waiting: supplier | WRONG_ITEM | 0 | no SLA set | 2026-07-08 06:03:19 |
| #1741 | NAGI Tokyo | — | goldenstardigits01@gmail.com | Quick question for Nagitokyo | from us 4 msgs EN (translated) You've hit your weekly limit · resets Sep 10, 12pm (UTC) | imported waiting: customer | SPAM_OUTREACH | 0 | no SLA set | 2026-09-01 18:38:02 |
| #2114 | NAGI Tokyo | 1404 | miz-i-i3211@docomo.ne.jp | 購入した商品について | from us 2 msgs EN (translated) You've hit your weekly limit · resets Sep 10, 12pm (UTC) | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-06 21:57:58 |
| #1475 | NAGI Tokyo | 1353 | ikko12f@gmail.com | 注文番号 #1353 の発送が完了しました | from us 4 msgs EN (translated) You've hit your weekly limit · resets Sep 10, 12pm (UTC) | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-08-13 23:04:52 |
| #1213 | NAGI Tokyo | — | n.efas629@gmail.com | お支払いの件です。 | from us 8 msgs EN (translated) You've hit your weekly limit · resets Sep 10, 12pm (UTC) | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-08-03 20:53:26 |
| #1621 | NAGI Tokyo | 1377 | jmmy19801214@icloud.com | ご注文内容の確認 注文番号：#1377 | from us 5 msgs EN (translated) You've hit your weekly limit · resets Sep 10, 12pm (UTC) | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-08-23 18:51:37 |
| #2092 | NAGI Tokyo | — | dignitas.ecommking@gmail.com | — | from us 2 msgs EN (translated) You've hit your weekly limit · resets Sep 10, 12pm (UTC) | imported waiting: customer | none yet | 0 | no SLA set | 2026-09-05 00:12:20 |
| #2111 | NAGI Tokyo | — | rasheedfatai220@gmail.com | Nagitokyo | from customer 1 msg Hello NagitokyoIf a Collab can work to bring in additional 15-20orders to Nagitokyo store. Would you be open to discuss | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-06 16:19:09 |
| #2104 | NAGI Tokyo | — | olorunfemidavid49@gmail.com | — | from customer 1 msg Hello I'm trying to make an enquiry Is this the direct contact to the store owner? | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-05 21:33:51 |
| #1170 | NAGI Tokyo | 1339 | kanzaki1108@icloud.com | 商品について | from us 6 msgs EN (translated) Thank you very much for always using NAGI Tokyo. This is Yuki from Customer Support. I would like to report the current | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-08-02 00:38:07 |
| #2082 | NAGI Tokyo | — | bestshopifysolution637@gmail.com | — | from customer 1 msg Hey! I took a quick look at your site and noticed something worth flagging your bounce rate is higher than it should be. | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-04 16:48:11 |
| #2078 | NAGI Tokyo | — | vickyconsult700@gmail.com | — | from customer 1 msg Bonjour, I'm Vicky D. If I drive 30-45 additiõnal orders to Support in sept, Can wē agree 0n 5% of every 0rders I bring | imported we owe a reply | none yet | 0 | no SLA set | 2026-09-04 11:53:07 |
| #2069 | NAGI Tokyo | — | kionlesley7@gmail.com | Nagitokyo | from customer 1 msg Hallo. Zou u bereid zijn mij 2% commissie te betalen als ik binnen 5 dagen 30 tot 50 bestellingen voor uw webshop genere | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-09-04 01:53:52 |
| #1520 | NAGI Tokyo | — | marvellouscreatiions@gmail.com | — | from customer 3 msgs Hi! Thanks for getting back to me I appreciate it. I’m Marvellous, a Shopify growth consultant. I work with store owners | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-17 12:51:05 |
| #1341 | NAGI Tokyo | 1344 | julia.lily19@icloud.com | 注文商品の配送状況について | from us 4 msgs EN (translated) Dear Julia Fujimoto, We sincerely apologize for the very late reply. Despite you having reached out to us, we kept you w | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-08-08 03:25:37 |
| #1479 | NAGI Tokyo | 1379 | 0az3t35j78f3z7u@au.com | 2026年8月14日 05:43の新規お客様メッセージ | from us 2 msgs EN (translated) Thank you for your continued support. This is Yuki from NAGI Tokyo Customer Support. I sincerely apologize for the delay | imported waiting: customer | SIZING_QUESTION | 0 | no SLA set | 2026-08-14 03:44:05 |
| #1171 | NAGI Tokyo | 1351 | ii-onna.0038@docomo.ne.jp | ワンピース購入の件 | from us 13 msgs EN (translated) Dear Sono Megumi Iwao, I sincerely apologize for the very late reply. Even though you had already contacted us, we kept | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-08-02 01:13:17 |
| #1744 | NAGI Tokyo | 1424 | goconya758@gmail.com | ご注文内容の確認 注文番号：#1424 | from us 2 msgs EN (translated) Thank you for always shopping with us. Thank you for your inquiry regarding order number 1424. The "Setup Women's Jacket | imported waiting: customer | WHERE_IS_ORDER | 0 | no SLA set | 2026-09-02 05:54:26 |
| #1743 | NAGI Tokyo | — | grandelitehub38@gmail.com | — | from customer 1 msg I’ll audit your store for free with one thing in mind: finding opportunities to put your top products in front of shoppe | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-09-02 00:35:53 |
| #1733 | NAGI Tokyo | — | ebenezerayobami10@gmail.com | — | from customer 1 msg If I can drive 60–100 orders to Nagitokyo in September using TikTok Shop, an AI agentic shopping system, and Google prod | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-31 16:26:47 |
| #1732 | NAGI Tokyo | — | meeratecth05@gmail.com | Hej | from customer 1 msg Halo, If I am able to acquire 30-45 orders for Nagitokyo with 14 days. Is 3% Okay ? | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-31 14:54:09 |
| #1723 | NAGI Tokyo | — | elladeveloper0@gmail.com | — | from customer 1 msg If I drive 30-45 orders to Nagitokyo in September Can we collab? | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-30 15:19:28 |
| #1633 | NAGI Tokyo | 1372 | tidii2004@yahoo.co.jp | 2026年8月24日 12:43の新規お客様メッセージ | from us 2 msgs EN (translated) Mr./Ms. Terai, I apologize for the delayed response since you contacted us. From the email address you provided (tidii20 | imported waiting: customer | WHERE_IS_ORDER | 0 | no SLA set | 2026-08-24 10:44:07 |
| #506 | NAGI Tokyo | 1101 | naopi-0306@ezweb.ne.jp | 商品について | from us 15 msgs EN (translated) Dear Ms. Naomi Abe, We sincerely apologize for the inconvenience and worry caused regarding your refund matter. On July | imported waiting: supplier | LEGAL_THREAT | 0 | no SLA set | 2026-07-15 00:11:31 |
| #1476 | NAGI Tokyo | 1381 | k.tsutsui.62@gmail.com | ご注文内容の確認 注文番号：#1381 | from customer 5 msgs EN (translated) Can I cancel it? If not, I will consult the police. | imported we owe a reply | CANCEL_REQUEST | 0 | no SLA set | 2026-08-13 23:33:49 |
| #1499 | NAGI Tokyo | — | sharon0mich0@gmail.com | Quick question about Nagitokyo | from customer 4 msgs EN (translated) Hi again - just following up in case this got buried 😊 I still have those recommendations ready whenever you want them. | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-15 18:18:54 |
| #1669 | NAGI Tokyo | — | jidexcommerce72@gmail.com | Nagitokyo | from customer 1 msg EN (translated) Hello, Nagitokyo. Are you available at any time? | imported we owe a reply | OFF_SCRIPT | 0 | no SLA set | 2026-08-26 01:28:15 |
| #1659 | NAGI Tokyo | — | palomacktechnical@gmail.com | Could I Drive 30–45 Orders to Your Store in 30 Days? | from customer 1 msg If I drive 30-45 orders to your store in the next 30 days Can we collab? | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-25 14:23:44 |
| #1658 | NAGI Tokyo | — | olamee598@gmail.com | Nagitokyo | from customer 1 msg Si je contribue à générer 15 à 30 commandes pour Nagitokyo en août, pouvons-nous collaborer ? Quel est le meilleur numér | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-25 12:29:14 |
| #1651 | NAGI Tokyo | — | michaeldigtal@gmail.com | 𝙔𝙤𝙪𝙧 𝙍𝙚𝙦𝙪𝙚𝙨𝙩 (676263) 𝙛𝙤𝙧 Nagitokyo | from customer 1 msg ᴵᶠ ᴵ ᶜᴬᴺ ᴮᴿᴵᴺᴳ ¹⁰⁰ ᴼᴿᴰᴱᴿˢ ᵀᴼ Nagitokyo ᴮᴱᶠᴼᴿᴱ ᴬᵁᴳᵁˢᵀ 30 ᵂᴼᵁᴸᴰ ʸᴼᵁ ᴮᴱ ᵂᴵᴸᴸᴵᴺᴳ ᵀᴼ ᴳᴵⱽᴱ ᴵᵀ ᴬ ᵀᴿʸ? | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-25 02:06:59 |
| #1628 | NAGI Tokyo | — | eigyou_@advalue.jp | 【デモ画面あり】採用難を乗り越える「採用特化型ランディングページ（LP）」のご提案／株式会社アドバリュー | from customer 1 msg EN (translated) To whom it may concern, This is our first time contacting you. My name is Masuda, and I am the representative of Advalue | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-24 05:14:05 |
| #541 | NAGI Tokyo | — | service.danieldigit@gmail.com | Quick Question | from customer 5 msgs EN (translated) Happy New Week! I just wanted to wish you a beautiful and productive week ahead. May this week bring you new opportuniti | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-16 13:50:38 |
| #1605 | NAGI Tokyo | — | yemi.expert014@gmail.com | Is this Nagitokyo | from customer 3 msgs EN (translated) Great, I'm from BOFOWO AGENCY TEAM, A Shopify Partner & E-Commerce Growth Consultant Based in Canada 🇨🇦 ⭐ 5.0★ Rated | 9 | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-22 19:43:22 |
| #1604 | NAGI Tokyo | — | folorunshoridwan1001@gmail.com | Nagitokyo | from customer 3 msgs EN (translated) Thanks for your response, I would like to have a brief conversation with you. Would you like us to continue in a more ca | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-22 16:59:14 |
| #1610 | NAGI Tokyo | — | alaskaexpert01@gmail.com | Nagitokyo, December is here, let's make use of it | from customer 1 msg Nagitokyo, I have a commission-based growth idea for Nagitokyo ahead of December. The goal: work toward 30–50 orders/day | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-23 01:21:16 |
| #1601 | NAGI Tokyo | — | info.olaadeyinka@gmail.com | — | from customer 3 msgs EN (translated) Hello, I came across your Shopify store and was genuinely impressed by your products and overall brand potential. While | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-22 16:04:25 |
| #1586 | NAGI Tokyo | — | novatech787@gmail.com | — | from customer 1 msg EN (translated) Hello. If you could now add up to 2,000 targeted prospective customers to your business's email list, do you think that | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-21 09:42:44 |
| #1578 | NAGI Tokyo | — | khalidnexus050@gmail.com | — | from customer 1 msg Can you ship to Texas? | imported we owe a reply | OFF_SCRIPT | 0 | no SLA set | 2026-08-20 14:51:46 |
| #1557 | NAGI Tokyo | — | kamilheritage0003@gmail.com | — | from customer 3 msgs EN (translated) I am Kamil. I came across Dev and wanted to get in touch with an idea for a commission-based collaboration. There are no | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-19 11:33:33 |
| #1542 | NAGI Tokyo | — | tooyoshi@ezweb.ne.jp | 2026年8月18日 12:59の新規お客様メッセージ | from customer 2 msgs EN (translated) We received a new message from the online store's contact form. Country code: JP Name: Toru Yoshida Email: tooyoshi@ezwe | imported we owe a reply | PRODUCT_QUESTION | 0 | no SLA set | 2026-08-18 11:01:08 |
| #1571 | NAGI Tokyo | — | s.u5.30.ssk@gmail.com | — | from customer 1 msg EN (translated) I purchased on this site, but I can't confirm it. Did the purchase go through? | imported we owe a reply | OFF_SCRIPT | 0 | no SLA set | 2026-08-20 10:09:02 |
| #1566 | NAGI Tokyo | — | adeoyevictor216@gmail.com | Quick question for Nagitokyo | from customer 1 msg If I can generate an additional $5k+ in sales and 2k+ visitors to Nagitokyo in a month. What Whatsapp digits can I reach | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-20 04:05:11 |
| #1565 | NAGI Tokyo | — | sadespecial7@gmail.com | — | from customer 1 msg Hi Nagitokyo, love the setup at your brand Quick question: If I can help generate an additional 30–40 orders for your st | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-20 02:48:38 |
| #1563 | NAGI Tokyo | — | ibrahimemailwarmup@gmail.com | 3 punten die mogelijk verkopen kosten | from customer 1 msg Hoi 👋 Even een korte vraag: zou je willen zien wat mij is opgevallen aan je Shopify-webshop? Ik heb 3 punten ontdekt die | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-19 18:59:08 |
| #1340 | NAGI Tokyo | — | derealstark103@gmail.com | — | from customer 5 msgs EN (translated) Hi 👋, I hope you're having a great day, I just wanted to check in with you. I also understand that our previous conversa | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-08 01:09:44 |
| #1531 | NAGI Tokyo | — | extechhub200@gmail.com | For Nagitokyo | from customer 1 msg 1 spent 45 minutes reviewing Nagitokyo, and i identified four key CDC opportunities that can improve your store's perfo | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-18 01:01:08 |
| #1514 | NAGI Tokyo | — | kayodeyconsultant002@gmail.com | Nagitokyo | from customer 1 msg Do you ship internationally? | imported we owe a reply | OFF_SCRIPT | 0 | no SLA set | 2026-08-16 22:31:22 |
| #1505 | NAGI Tokyo | — | shlokmichael@gmail.com | Partnership collaboration | from customer 1 msg Hi Nagitokyois this the rightful owner of the store? | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-16 05:43:36 |
| #1504 | NAGI Tokyo | — | michealdavison624@gmail.com | Hello 👋 | from customer 1 msg Nagitokyo is this shop selling? Exclusive offer Good day, can i speak to the decision maker? | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-16 00:03:40 |
| #1503 | NAGI Tokyo | — | alexandertech38@gmail.com | Is this Nagitokyo | from customer 1 msg If I manage to generate between 8k and 10k for the Nagitokyo store before August 30th, what percentage would you offer m | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-15 22:09:36 |
| #1494 | NAGI Tokyo | — | productsales123t@gmail.com | — | from customer 3 msgs EN (translated) That's great, I'm fabunmi Samuel George, a Shopify Partner. I came across your store in the Shopify community. Can I kno | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-15 13:37:38 |
| #1491 | NAGI Tokyo | — | t-nakanishi@hayashirozai.co.jp | 2026年8月15日 05:27の新規お客様メッセージ | from customer 1 msg EN (translated) You received a new message from the online store's contact form. Country code: JP Name: Takuya Nakanishi Email: t-nakani | imported we owe a reply | OFF_SCRIPT | 0 | no SLA set | 2026-08-15 03:27:57 |
| #1490 | NAGI Tokyo | — | hoyesales03@gmail.com | Shopify | from customer 1 msg Nagitokyo, if google send 50 visitors to your store, can your store convert them? | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-15 03:20:50 |
| #1342 | NAGI Tokyo | 1343 | knnek9134@gmail.com | 2026年8月8日 05:39の新規お客様メッセージ | from customer 3 msgs EN (translated) We received a new message from the online store's contact form. Country code: JP Name: Tamotsu Ichioka Email: knnek9134@ | imported we owe a reply | WRONG_SIZE | 0 | no SLA set | 2026-08-08 03:40:57 |
| #1461 | NAGI Tokyo | — | salesmosmark@gmail.com | Is this d Nagitokyo | from customer 1 msg Who's own d Nagitokyo company? | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-12 21:27:41 |
| #1434 | NAGI Tokyo | — | gioiellidelfino@yahoo.co.jp | 2026年8月12日 05:26の新規お客様メッセージ | from customer 1 msg EN (translated) We received a new message from the online store's inquiry form. Country code: JP Name: Ide Email: gioiellidelfino@yahoo. | imported we owe a reply | SIZING_QUESTION | 0 | no SLA set | 2026-08-12 03:27:21 |
| #1169 | NAGI Tokyo | — | odeyanthony9330@gmail.com | Shipping details | from customer 5 msgs EN (translated) Hi Yuki, Thank you for clarifying, and I appreciate your quick response. Just to clarify, I wasn't contacting you to pla | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-02 00:27:28 |
| #1410 | NAGI Tokyo | — | ku610318@gmail.com | 2026年8月11日 06:15の新規お客様メッセージ | from customer 1 msg EN (translated) Received a new message from the online store contact form. Country code: JP Name: Uehara Email: ku610318@gmail.com Messa | imported we owe a reply | SIZING_QUESTION | 0 | no SLA set | 2026-08-11 04:16:15 |
| #1318 | NAGI Tokyo | — | detchomevivid@gmail.com | — | from customer 5 msgs EN (translated) You've hit your session limit · resets 3pm (UTC) | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-07 12:09:22 |
| #1392 | NAGI Tokyo | — | ahmoddigital13@gmail.com | Nagitokyo | from customer 1 msg Hallo, ɪꜰ ɪᴋ ᴅᴇᴢᴇ ᴀᴜɢᴜꜱᴛᴜꜱ 15-25 ʙᴇꜱᴛᴇʟʟɪɴɢᴇɴ ɴᴀᴀʀ ᴅᴇ ᴡᴇʙᴡɪɴᴋᴇʟ ᴠᴀɴ Nagitokyo ʙʀᴇɴɢ. ᴋᴜɴɴᴇɴ ᴡᴇ ꜱᴀᴍᴇɴᴡᴇʀᴋᴇɴ? ᴡᴀᴛ ɪꜱ ᴊᴇ ʙᴇ | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-10 11:37:33 |
| #1355 | NAGI Tokyo | — | flintiseger@gmail.com | hey | from customer 3 msgs EN (translated) Sorry for the delay. On Mon, Aug 10, 2026, 00:16 <support@nagitokyo.com> wrote: | imported we owe a reply | OFF_SCRIPT | 0 | no SLA set | 2026-08-08 19:42:04 |
| #1281 | NAGI Tokyo | — | ooshima.5648@icloud.com | ウエストサイズが知りたい。 | from us 2 msgs EN (translated) Thank you very much for your inquiry about the Nathan Elegant Premium Summer Pants. Thank you also for sending the photo | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-08-06 07:08:10 |
| #1365 | NAGI Tokyo | — | shopifyaso313@gmail.com | +1 MESSAGE Nagitokyo | from customer 1 msg - Could you connect me with the store owner? | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-09 03:48:59 |
| #1354 | NAGI Tokyo | — | lickmybrownass@gmail.com | 2026年8月8日 21:39の新規お客様メッセージ | from customer 1 msg EN (translated) Received a new message from the online store inquiry form. Country code: JP Name: Charlie Kirk Email: lickmybrownass@gma | imported we owe a reply | OFF_SCRIPT | 0 | no SLA set | 2026-08-08 19:41:38 |
| #597 | NAGI Tokyo | 1073 | shizuishihara@gmail.com | 返品のお願い | from customer 6 msgs EN (translated) Dear Sir or Madam, When will the item be shipped? If it will take too long, I would like to cancel my order. Please let | imported waiting: supplier | WRONG_SIZE | 0 | no SLA set | 2026-07-18 08:49:05 |
| #1339 | NAGI Tokyo | — | bon.gourmet1225@gmail.com | 2026年8月8日 03:03の新規お客様メッセージ | from us 2 msgs EN (translated) Dear Takahashi, Thank you very much for contacting NAGI Tokyo. We are also very pleased that you are interested, being a | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-08-08 01:03:57 |
| #1337 | NAGI Tokyo | — | peterjohn6583@gmail.com | — | from customer 1 msg Hello Nagitokyo, would you give me a 4% commission if I generate 15 to 30 sales per week? | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-08 00:34:21 |
| #1313 | NAGI Tokyo | — | vertacore.store.expert308@gmail.com | — | from customer 1 msg Hi, I reviewed your website from the perspective of a skeptical customer. Not someone who is already excited about the b | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-07 10:26:31 |
| #562 | NAGI Tokyo | 1194 | aiko15june@gmail.com | — | from customer 10 msgs EN (translated) I've been in contact since the other day. Order number 1194 Product name Misaki | Sporty 3-Piece Tankini Set with Pocket | imported we owe a reply | ASKS_REFUND | 0 | no SLA set | 2026-07-16 21:44:48 |
| #1298 | NAGI Tokyo | — | mustytech29@gmail.com | Hello Nagitokyo? | from customer 3 msgs EN (translated) I'm Onadiran Abdulsalam, a Shopify partner and Level 1 ecommerce freelancer on Fiverr. I visited your site and noticed t | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-07 01:58:09 |
| #1255 | NAGI Tokyo | 1338 | kamatika1018@i.softbank.jp | 注文番号 #1338 の発送が完了しました | from customer 4 msgs EN (translated) I can't track it with the tracking number, and it hasn't arrived, so I'd like a refund, please. Sent from iPhone. 2026/0 | imported we owe a reply | ASKS_REFUND | 0 | no SLA set | 2026-08-05 07:47:40 |
| #1276 | NAGI Tokyo | — | you-are-my-reason-to-be-1967@docomo.ne.jp | 2026年8月6日 01:15の新規お客様メッセージ | from us 2 msgs EN (translated) Dear Mr./Ms. Iida, Thank you very much for contacting NAGI Tokyo. We deeply regret to inform you that we do not currentl | imported waiting: customer | PRODUCT_QUESTION | 0 | no SLA set | 2026-08-05 23:17:54 |
| #1270 | NAGI Tokyo | — | blessingsales124@gmail.com | Just Wondering | from customer 1 msg Would you be open to a discussion if I can help you generate few orders within a few weeks | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-05 14:58:05 |
| #1263 | NAGI Tokyo | — | ajokezainab440@gmail.com | Are you ready to listen Nagitokyo | from customer 1 msg Hi Nagitokyo, I noticed one important setup that many Shopify stores miss before they start generating consistent sales. | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-05 11:14:00 |
| #1256 | NAGI Tokyo | — | l-olivera-santcugat116@docomo.ne.jp | 2026年8月5日 09:54の新規お客様メッセージ | from customer 2 msgs EN (translated) Received a new message from the online store inquiry form. Country Code: JP Name: Tomobe Junko Email: l-olivera-santcuga | imported we owe a reply | WHERE_IS_ORDER | 0 | no SLA set | 2026-08-05 07:54:58 |
| #1251 | NAGI Tokyo | — | frankisabella9o2@gmail.com | I Saw Your Website Today! | from customer 1 msg Hello Nagitokyo, I hope you're doing well. My name is Malisca, and I'm a Shopify Sales Expert. I help Shopify store owne | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-05 01:50:07 |
| #1239 | NAGI Tokyo | — | mubbyconsultancy10@gmail.com | Nagitokyo hello | from customer 1 msg Your order fulfillment is how long? ★ | imported we owe a reply | OFF_SCRIPT | 0 | no SLA set | 2026-08-04 14:32:54 |
| #538 | NAGI Tokyo | 1211 | chigusa.777.fever@gmail.com | 配送期間 | from us 13 msgs EN (translated) Dear Omori, Thank you for your warm reply. We are already in the process of arranging the products that you should recei | imported waiting: customer | WRONG_ITEM | 0 | no SLA set | 2026-07-16 13:00:06 |
| #796 | NAGI Tokyo | 1295 | seikoda_1979_2_25@yahoo.ne.jp | 2026年7月23日 20:56の新規お客様メッセージ | from customer 7 msgs EN (translated) Your website says returns are possible. If I don't need to return it, please give me a 100% refund. I was asked what was | imported we owe a reply | ASKS_REFUND | 0 | no SLA set | 2026-07-23 18:56:29 |
| #1218 | NAGI Tokyo | 1329 | happy70215@gmail.com | 発送状況について | from customer 3 msgs EN (translated) Thank you for confirming. I checked the mailbox and delivery address, but the product has not arrived. If you have the n | imported we owe a reply | NOT_ARRIVED | 0 | no SLA set | 2026-08-04 05:03:14 |
| #1168 | NAGI Tokyo | 1327 | cfamily-spirit@i.softbank.jp | 商品が届かない。 | from customer 9 msgs EN (translated) The product I inquired about arrived today. Sent from iPhone | imported we owe a reply | NOT_ARRIVED | 0 | no SLA set | 2026-08-01 23:50:26 |
| #1194 | NAGI Tokyo | — | nanami.rin@icloud.com | — | from us 2 msgs EN (translated) Thank you for reaching out. We're also sorry for the anxiety caused regarding the delivery status. We apologize, but we | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-08-03 07:03:47 |
| #293 | NAGI Tokyo | 1233 | fzs_emi.k.m@au.com | =?utf-8?B?44ON44OD44Kv44Os44K544CB44OT44Ki44K544Gu5Lu2?= | from us 19 msgs EN (translated) Dear Mr./Ms. Ono, We sincerely apologize for the inconvenience and displeasure this has caused you. Regarding order numb | imported waiting: customer | LEGAL_THREAT | 0 | no SLA set | 2026-07-05 14:02:29 |
| #355 | NAGI Tokyo | 1033 | c.imai.1670@docomo.ne.jp | =?utf-8?B?6L+U5ZOB?= | from us 10 msgs EN (translated) Dear Mr./Ms. Imai, Thank you so much for your continued support until the very end. We sincerely apologize for the incon | imported waiting: customer | WRONG_SIZE | 0 | no SLA set | 2026-07-08 08:10:50 |
| #1072 | NAGI Tokyo | 1332 | 2421kaoru@gmail.com | — | from us 5 msgs EN (translated) Dear Kaoru, Thank you as always for using NAGI Tokyo. This is Yuki from Customer Support. First, I sincerely apologize t | imported waiting: customer | CANCEL_REQUEST | 0 | no SLA set | 2026-07-30 12:05:31 |
| #1190 | NAGI Tokyo | — | salam.info017@gmail.com | Nagitokyo | from customer 1 msg EN (translated) If I could help you secure 30-45 orders during August, would you consider a collaboration? Could you tell me a WhatsApp | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-08-02 20:48:08 |
| #1017 | NAGI Tokyo | 1340 | amusie.nao@joy.ocn.ne.jp | ご注文内容の確認 注文番号：#1340 | from us 4 msgs EN (translated) To Inamoto-sama, We sincerely apologize for the inconvenience. We are truly sorry that the delivery did not arrive in ti | imported waiting: customer | CANCEL_REQUEST | 0 | no SLA set | 2026-07-29 12:14:02 |
| #985 | NAGI Tokyo | 1218 | kikopumehana@yahoo.co.jp | 商品の不足 | from us 6 msgs EN (translated) Dear Mr./Ms. Fujii, We sincerely apologize for the inconvenience this has caused you. We have confirmed order number 121 | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-28 13:05:05 |
| #1098 | NAGI Tokyo | — | mari.divin@gmail.com | ブルージルコニアピアスの金具につきまして | from us 4 msgs EN (translated) Dear Fujisaki, Thank you for your reply. It was a question about the size of the stones. Please don't worry about the in | imported waiting: customer | PRODUCT_QUESTION | 0 | no SLA set | 2026-07-31 00:30:54 |
| #1104 | NAGI Tokyo | — | ibrahimshopifystoreoptimizeexp@gmail.com | Jouw webshop trok mijn aandacht | from customer 1 msg Hallo 👋 Jouw webshop kwam vandaag toevallig op mijn scherm terecht. Ik heb één interessante opmerking genoteerd die moge | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-31 07:14:13 |
| #1101 | NAGI Tokyo | 1325 | avh.sachi32@gmail.com | 商品未着の件 | from us 2 msgs EN (translated) Thank you very much for your order. We sincerely apologize for the delay in shipment. Due to our current sale, we have r | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-31 03:23:05 |
| #1076 | NAGI Tokyo | — | dammyagency1003@gmail.com | 30th of July | from us 2 msgs EN (translated) Hello, Of course! What can I help you with? Whether it's about an order, a question about a product, shipping, or anythi | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-07-30 13:54:26 |
| #1006 | NAGI Tokyo | 1342 | bright0501miyu@gmail.com | — | from us 4 msgs EN (translated) Thank you for your reply. I see you're looking for photos of the actual product. I apologize, but the product photos pos | imported waiting: customer | PRODUCT_QUESTION | 0 | no SLA set | 2026-07-29 04:04:04 |
| #1005 | NAGI Tokyo | — | fumiumi.k@gmail.com | 商品について | from us 4 msgs EN (translated) Dear Milonchick, Hello. I'm Yuki from NAGI Tokyo Customer Support. Thank you for your inquiry. I will provide you with d | imported waiting: customer | PRODUCT_QUESTION | 0 | no SLA set | 2026-07-29 02:49:29 |
| #1039 | NAGI Tokyo | — | drayy23k@gmail.com | — | from us 2 msgs EN (translated) Thank you for contacting us. This is the customer support channel for NAGI Tokyo. If you have any questions about your o | imported waiting: customer | SPAM_OUTREACH | 0 | no SLA set | 2026-07-29 19:00:06 |
| #1100 | NAGI Tokyo | — | moseshub989@gmail.com | Nagitokyo | from customer 3 msgs EN (translated) Thanks you for getting back to me! I believe in proving my skills and value with results, not promises. Within 2 month I | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-31 01:25:50 |
| #1079 | NAGI Tokyo | — | sammy09paul@gmail.com | COFFEE FOR Nagitokyo | from customer 1 msg If I can help you to drive 15-25 additional orders to Nagitokyo within a few weeks, Can we Collab? | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-30 14:35:42 |
| #423 | NAGI Tokyo | 1193 | hiroko.moanalani@docomo.ne.jp | 注文した商品について | from us 8 msgs EN (translated) Thank you so much for your hard work. I am truly happy to hear that the product has safely arrived at your place. I sinc | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-10 23:33:26 |
| #414 | NAGI Tokyo | 1248 | yumiko.s.5557@docomo.ne.jp | — | from us 6 msgs EN (translated) Dear Mr./Ms. Sugikara Yumiko, Thank you for contacting us. Thank you for confirming your payment completion by credit ca | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-10 11:41:38 |
| #589 | NAGI Tokyo | 1284 | keikomizuno573@gmail.com | 注文番号 #1284 の発送が完了しました | from us 6 msgs EN (translated) Thank you for reaching out. I also sincerely apologize for the delayed response despite you having contacted us multiple | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-17 22:28:35 |
| #981 | NAGI Tokyo | — | info.ottrash@gmail.com | Check ✅ | from customer 3 msgs EN (translated) Nice to hear from you! I'm a professional Shopify expert. I see a lot of potential in your niche; it's one of the best-s | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-28 11:12:23 |
| #761 | NAGI Tokyo | 1220 | nao1113@bg.wakwak.com | 至急 商品がまだ来ていません。 | from us 2 msgs EN (translated) Thank you very much for your order. We also sincerely apologize for the delay in shipping. Currently, due to a sale, we | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-22 22:34:41 |
| #956 | NAGI Tokyo | — | ridwanexpert440@gmail.com | — | from us 2 msgs EN (translated) Thank you always for your interest in NAGI Tokyo. I would like to confirm the content of your question once more, as I d | imported waiting: customer | SPAM_OUTREACH | 0 | no SLA set | 2026-07-27 19:27:28 |
| #287 | NAGI Tokyo | 1213 | masakosai711@yahoo.co.jp | =?UTF-8?Q?Re:_=E8=AB=8B=E6=B1=82=E6=9B=B8#1213?= | from us 4 msgs EN (translated) To Our Customer, Thank you very much for contacting us. This is regarding order number #1213. We sincerely apologize for | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-05 14:01:57 |
| #694 | NAGI Tokyo | 1183 | 8beatgag@gmail.com | 返品希望 | from us 6 msgs EN (translated) Dear Iwata, Thank you for contacting us. We sincerely apologize for the delay in our response. We have carefully reviewe | imported waiting: supplier | WRONG_ITEM | 0 | no SLA set | 2026-07-21 07:46:13 |
| #237 | NAGI Tokyo | — | victorbakinde7@gmail.com | Hello nagitokyo.com team | from us 4 msgs EN (translated) Thank you for reaching out. I found the content of your proposal very interesting to read. However, matters concerning p | imported waiting: customer | SPAM_OUTREACH | 0 | no SLA set | 2026-07-02 02:43:05 |
| #340 | NAGI Tokyo | — | superscapesagency07@gmail.com | — | from us 4 msgs EN (translated) Thank you very much for contacting us. We greatly appreciated reviewing the proposal you shared with us. However, matter | imported waiting: customer | SPAM_OUTREACH | 0 | no SLA set | 2026-07-07 14:50:27 |
| #259 | NAGI Tokyo | — | arlenfashion717@gmail.com | — | from us 4 msgs EN (translated) Thank you for your inquiry. For deliveries to the United States, it typically takes about 8 to 12 days from shipment to | imported waiting: customer | none yet | 0 | no SLA set | 2026-07-03 05:55:29 |
| #689 | NAGI Tokyo | — | horlarbright035@gmail.com | Nagitokyo | from us 8 msgs EN (translated) Thank you very much for contacting us. Thank you very much for sending us the detailed proposal this time. We appreciate | imported waiting: customer | SPAM_OUTREACH | 0 | no SLA set | 2026-07-21 00:59:07 |
| #640 | NAGI Tokyo | — | info.adnaconsultt04@gmail.com | IS Nagitokyo ONLINE? | from us 4 msgs EN (translated) Thank you very much for always using NAGI Tokyo. Regarding your inquiry, we apologize for the trouble, but could you ple | imported waiting: customer | SPAM_OUTREACH | 0 | no SLA set | 2026-07-20 02:21:10 |
| #1015 | NAGI Tokyo | — | contact.harrywebxpert@gmail.com | About Your Shopify Store | from customer 1 msg Hi Nagitokyo, I hope you're doing well. My name is Harry, and I help Shopify brands improve conversions, customer retent | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-29 10:59:40 |
| #1007 | NAGI Tokyo | — | ebendigital323@gmail.com | Hello Nagitokyo | from customer 1 msg If I help you generate 5k visitors and 7k order in few weeks would you be open it? If yes kindly drop your WhatsApp num | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-29 06:17:00 |
| #889 | NAGI Tokyo | — | gokumami54@icloud.com | 2026年7月26日 15:51の新規お客様メッセージ | from us 2 msgs EN (translated) Dear Mr./Ms. Abe, Thank you very much for your inquiry. We are very sorry, but NAGI Tokyo does not support payment by ca | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-07-26 13:51:57 |
| #826 | NAGI Tokyo | — | horlarsalesjnr@gmail.com | — | from us 2 msgs EN (translated) Thank you for contacting us. We apologize, but based on the message we received, we were unable to determine what your i | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-07-24 13:27:05 |
| #802 | NAGI Tokyo | — | asotechstore7@gmail.com | +1 MESSAGE Nagitokyo | from us 2 msgs EN (translated) Thank you for reaching out. We greatly appreciated seeing the partnership proposal you suggested. We're sorry to say we | imported waiting: customer | SPAM_OUTREACH | 0 | no SLA set | 2026-07-24 02:13:32 |
| #300 | NAGI Tokyo | 1242 | panakeia.ito@gmail.com | =?UTF-8?B?44GT44KM44GL44KJ44KC6aCR5by144Gj44Gm44GP44Gg44GV44 | from us 6 msgs EN (translated) Dear Mr./Ms. Ito, Thank you very much for contacting us. We sincerely apologize for the delay in shipping. Your order nu | imported waiting: customer | WHERE_IS_ORDER | 0 | no SLA set | 2026-07-05 18:42:43 |
| #957 | NAGI Tokyo | — | bannyopt@gmail.com | Support | from customer 1 msg Zou u geïnteresseerd zijn in een systeem dat u helpt uw conversieratio in uw webwinkel te verhogen zonder op giswerk t | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-27 20:24:09 |
| #906 | NAGI Tokyo | — | ayomideecom559@gmail.com | Nagitokyo | from customer 1 msg Since your products is not a problem. Can your store handle 20–30 sales per day over the next 7 days and sustain that mo | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-27 00:54:54 |
| #659 | NAGI Tokyo | 1225 | kintaro.p.chekilove@icloud.com | 注文番号 #1225 について | from us 4 msgs EN (translated) Dear Nara, Thank you for letting us know that your package arrived safely. We are truly relieved to hear this. Also, tha | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-20 12:42:02 |
| #762 | NAGI Tokyo | — | olamilekanmuhammad243@gmail.com | Work Nagitokyo 📛❌ | from customer 1 msg Hi Nagitokyo, I have an exciting collaboration idea for Nagitokyo, May I share it? | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-23 01:23:40 |
| #741 | NAGI Tokyo | — | thesulexecom@gmail.com | Nagitokyo | from customer 1 msg 𝐇𝐞𝐲 Nagitokyo, 𝐢𝐜𝐡 𝐛𝐢𝐧 𝐒𝐮𝐥𝐞𝐱. 𝐈𝐜𝐡 𝐡𝐚𝐛𝐞 𝐦𝐢𝐫 𝐞𝐭𝐰𝐚𝐬 𝐙𝐞𝐢𝐭 𝐠𝐞𝐧𝐨𝐦𝐦𝐞𝐧, 𝐈𝐡𝐫𝐞𝐧 𝐎𝐧𝐥𝐢𝐧𝐞𝐬𝐡𝐨𝐩 𝐠𝐞𝐧𝐚𝐮𝐞𝐫 𝐚𝐧𝐳𝐮𝐬𝐞𝐡𝐞𝐧, 𝐮𝐧𝐝 𝐧𝐚𝐜𝐡 𝐦𝐞𝐢𝐧𝐞𝐫 𝐄𝐢𝐧𝐬 | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-22 11:53:11 |
| #421 | NAGI Tokyo | — | hargesin33@gmail.com | Is thìs Nagitokyo st0re | from customer 4 msgs EN (translated) May Peace be upon you ❤️ Just following up on our last conversation. I'd love the opportunity to work on your store for | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-10 19:10:05 |
| #460 | NAGI Tokyo | 1090 | redondo.beach.ca90505@gmail.com | 2026年7月13日 23:01の新規お客様メッセージ | from us 8 msgs EN (translated) Dear Ms. Kayoko Wada, Thank you for your reply. As previously informed, regarding order number 1090, you do not need to | imported waiting: customer | ASKS_REFUND | 0 | no SLA set | 2026-07-13 14:02:56 |
| #432 | NAGI Tokyo | 1197 | ai1975ai@yahoo.co.jp | 商品について 菅原愛 | from us 4 msgs EN (translated) Dear Mr./Ms. Sugawara, Thank you very much for always using NAGI TOKYO. Also, we sincerely apologize for the inconvenien | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-12 00:45:54 |
| #730 | NAGI Tokyo | — | l9941220@docomo.ne.jp | 2026年7月22日 10:34の新規お客様メッセージ | from us 2 msgs EN (translated) Dear Nakajima-sama, Thank you very much for your inquiry. Regarding the difference between gold and white gold, the mate | imported waiting: customer | PRODUCT_QUESTION | 0 | no SLA set | 2026-07-22 08:34:36 |
| #509 | NAGI Tokyo | 1102 | kaoru.akashi14@gmail.com | 2026年7月15日 13:46の新規お客様メッセージ | from us 5 msgs EN (translated) Dear Mr./Ms. Usui, Thank you for your reply. We are also truly grateful that you have agreed to our proposed solution. W | imported waiting: supplier | WRONG_ITEM | 0 | no SLA set | 2026-07-15 04:47:33 |
| #721 | NAGI Tokyo | — | tolajide351@gmail.com | About the store | from customer 3 msgs EN (translated) First, I sincerely apologize for reaching out unexpectedly. I recently came across your store and was genuinely impresse | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-21 18:11:26 |
| #450 | NAGI Tokyo | 1236 | m.i.c.h.i.6.8@docomo.ne.jp | 商品未到着の件について | from us 5 msgs EN (translated) Dear Customer, We sincerely apologize for the long delay regarding the delivery of your ordered item. Upon checking the | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-13 01:12:34 |
| #235 | NAGI Tokyo | 1022 | golf.4114.2525@gmail.com | =?UTF-8?B?UmU6IOOBlOazqOaWh+WGheWuueOBrueiuuiqjeOAgOazqOaWh+ | from us 14 msgs EN (translated) Dear Mr./Ms. Oki, Thank you very much for contacting us again. We understand this is regarding order number 1022 (we hav | imported waiting: customer | none yet | 0 | no SLA set | 2026-07-02 01:59:05 |
| #266 | NAGI Tokyo | 1079 | 2423ryu@gmail.com | — | from us 4 msgs EN (translated) Mr. Oishi, Thank you very much for contacting us. We also apologize for the inconvenience caused by the fact that the si | imported waiting: customer | none yet | 0 | no SLA set | 2026-07-03 11:12:55 |
| #405 | NAGI Tokyo | 1068 | junpsy@hotmail.co.jp | 2026年7月10日 10:32の新規お客様メッセージ | from us 6 msgs EN (translated) Mr./Ms. Ogino, We sincerely apologize for the inconvenience and worry this has caused you. Once again, we are truly sorr | imported waiting: customer | ASKS_REFUND | 0 | no SLA set | 2026-07-10 01:32:29 |
| #488 | NAGI Tokyo | 1260 | kyoryo6697@gmail.com | 注文番号 #1260 の発送が完了しました | from us 4 msgs EN (translated) Thank you very much for contacting us. We are also sorry for causing you to feel anxious. First, NAGI Tokyo is a Japanes | imported waiting: customer | WHERE_IS_ORDER | 0 | no SLA set | 2026-07-14 11:18:07 |
| #505 | NAGI Tokyo | 1262 | kozaru103@gmail.com | 配送について | from us 2 msgs EN (translated) Thank you very much for contacting us. We apologize for the concern regarding your address. To be honest with you, your | imported waiting: customer | ADDRESS_CHANGE | 0 | no SLA set | 2026-07-14 21:59:32 |
| #510 | NAGI Tokyo | 1317 | ami-momo.0706@docomo.ne.jp | 2026年7月15日 14:20の新規お客様メッセージ | from us 4 msgs EN (translated) Kaogaki-sama, Thank you very much for contacting us this time. We also sincerely apologize for the delay in replying to | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-15 05:21:08 |
| #298 | NAGI Tokyo | — | kitiken1971@yahoo.co.jp | — | from us 2 msgs EN (translated) Thank you for your inquiry. I'm truly glad to hear that you'd like to see the actual item before deciding on your purcha | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-07-05 15:57:24 |
| #333 | NAGI Tokyo | — | info.alasela.h@gmail.com | — | from us 2 msgs EN (translated) Thank you very much for contacting us. We read the proposal you offered with great interest. We are sorry to say that NA | imported waiting: customer | SPAM_OUTREACH | 0 | no SLA set | 2026-07-07 01:37:57 |
| #334 | NAGI Tokyo | — | jaydiginity@gmail.com | Hi | from us 2 msgs EN (translated) Thank you for reaching out to us. Anyone can place an order through NAGI Tokyo's official website. Once your order is co | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-07-07 06:39:09 |
| #641 | NAGI Tokyo | 1190 | 3008yasuko@gmail.com | 注文番号 #1190 の発送が完了しました | from us 2 msgs EN (translated) Thank you very much for your order. Also, I apologize for the concern regarding your package. I just checked the deliver | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-20 06:43:00 |
| #196 | NAGI Tokyo | — | dj6949193@gmail.com | Quick sales ideas for your store | from us 2 msgs EN (translated) Hello. Thank you for reaching out to us. Yes, nagitokyo.com is the official website of NAGI Tokyo. If you have any quest | imported waiting: customer | none yet | 0 | no SLA set | 2026-07-01 02:30:31 |
| #232 | NAGI Tokyo | — | sitacouture136@gmail.com | — | from us 2 msgs EN (translated) Thank you so much for always using NAGI Tokyo. This is the customer support desk for NAGI Tokyo. For matters related to | imported waiting: customer | none yet | 0 | no SLA set | 2026-07-02 01:07:04 |
| #344 | NAGI Tokyo | — | olamilekanexperit003@gmail.com | — | from us 2 msgs EN (translated) This is NAGI Tokyo. Good evening. Thank you for your message. Please feel free to contact us about anything - your order | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-07-07 17:34:43 |
| #482 | NAGI Tokyo | — | licca760@gmail.com | 商品の発送について | from us 3 msgs EN (translated) Thank you very much for contacting us. We are also sorry for making you feel anxious. First, let us state clearly: NAGI | imported waiting: customer | WHERE_IS_ORDER | 0 | no SLA set | 2026-07-14 04:48:24 |
| #138 | NAGI Tokyo | 1030 | kozurin0374@icloud.com | =?utf-8?B?UmU6IOOAkOWGjeWPl+mbu+OAkeazqOaWh+eVquWPt++8miMxMD | from us 5 msgs EN (translated) Mr./Ms. Nakazawa, Thank you very much for your reply. We would also like to once again offer our sincere apologies for t | imported waiting: customer | none yet | 0 | no SLA set | 2026-06-29 03:54:13 |
| #698 | NAGI Tokyo | — | oofj3908@yahoo.co.jp | 2026年7月21日 10:42の新規お客様メッセージ | from us 2 msgs EN (translated) Dear Mr./Ms. Hirano, Thank you very much for your inquiry. As we would like to avoid providing guesswork about the sound | imported waiting: customer | PRODUCT_QUESTION | 0 | no SLA set | 2026-07-21 08:43:17 |
| #715 | NAGI Tokyo | 1282 | watachan0228328@gmail.com | まだですか？ | from us 3 msgs EN (translated) Thank you very much for contacting us. Also, we sincerely apologize for the delay in your package's arrival and for any | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-21 14:39:00 |
| #717 | NAGI Tokyo | — | ecomdigital202@gmail.com | Nagitokyo | from us 2 msgs EN (translated) Thank you for contacting us. Yes, at NAGI Tokyo we offer free shipping. Please rest assured that no additional shipping | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-07-21 16:13:14 |
| #716 | NAGI Tokyo | 1289 | alnhpy33@gmail.com | 注文番号 #1289 の発送が完了しました | from customer 1 msg EN (translated) I wanted it for my trip starting tomorrow, but it hasn't arrived!! When will it arrive? | imported we owe a reply | NOT_ARRIVED | 0 | no SLA set | 2026-07-21 14:51:03 |
| #705 | NAGI Tokyo | — | blessingdigital784@gmail.com | Your Store Has Great Potential for Growth | from customer 1 msg Hello Nagitokyo, I hope you're doing well. My name is Blessing, and I'm a Shopify sales expert who helps store owners im | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-21 12:06:25 |
| #691 | NAGI Tokyo | — | divineexpert301@gmail.com | — | from customer 1 msg Hi nagitokyo, This communication isn't something I had scheduled, but after examining your online store, I found myself | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-21 02:47:35 |
| #690 | NAGI Tokyo | — | lateeftech97@gmail.com | — | from customer 3 msgs EN (translated) Thank you for your response. If I consistently help your store generate €25,000+ in weekly revenue, would you be open to | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-21 02:20:42 |
| #676 | NAGI Tokyo | — | gosasupportteam@gmail.com | About your store | from customer 1 msg Hi I was browsing through your Store earlier today and spent a few minutes looking around.I noticed a couple of things t | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-20 16:52:35 |
| #642 | NAGI Tokyo | — | taofikecom247@gmail.com | Exclusive offer for Nagitokyo | from customer 1 msg Hi! I noticed a few areas where your Shopify store can increase conversions and sales. If you're interested, send me you | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-20 06:44:54 |
| #492 | NAGI Tokyo | — | akiysk37@gmail.com | 2026年7月14日 21:24の新規お客様メッセージ | from us 2 msgs EN (translated) Dear Sato-sama, Thank you very much for your continued patronage of NAGI Tokyo. We are sorry for the inconvenience cause | imported waiting: customer | CANCEL_REQUEST | 0 | no SLA set | 2026-07-14 12:25:23 |
| #626 | NAGI Tokyo | — | famouspartnr13@gmail.com | — | from customer 1 msg 10 ORDER IN 5 DAYS OPEN FOR TRIAL. DROP YOUR WHATSAPP OR TELEGRAM? | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-19 11:31:56 |
| #620 | NAGI Tokyo | — | taofikecom1028@gmail.com | Nagitokyo | from customer 1 msg Your customers abandon carts. You probably send 3 recovery emails. I send them a voice AI bot instead that actually conv | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-19 06:57:46 |
| #508 | NAGI Tokyo | — | apd0123@rakumail.jp | 2026年7月15日 13:04の新規お客様メッセージ | from customer 5 msgs EN (translated) 2026/7/19 (Sun) 11:07 AM, apd2525 wrote: 2026/7/18 (Sat) 02:05 AM, wrote: Dear Ms. Hidaka, Thank you very much for conta | imported we owe a reply | OFF_SCRIPT | 0 | no SLA set | 2026-07-15 04:04:48 |
| #616 | NAGI Tokyo | — | jibatech63@gmail.com | Inquiry | from customer 1 msg Si je parviens à générer une croissance des ventes mesurable pour Nagitokyo et à produire 35 à 50 commandes en sept jour | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-18 17:43:12 |
| #611 | NAGI Tokyo | — | dfemi9176@gmail.com | — | from customer 3 msgs EN (translated) Thank you for your feedback. I would like to share an important point with you. Many Shopify stores struggle with traffi | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-18 14:58:55 |
| #602 | NAGI Tokyo | — | owonbe2@gmail.com | — | from customer 3 msgs EN (translated) That's great! I'm impressed by how efficient your shopping is. Every day, there are thousands of buyers looking for prod | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-18 11:50:22 |
| #600 | NAGI Tokyo | — | kunlegrowth@gmail.com | Nagitokyo | from customer 1 msg Hello Nagitokyo Your store will generate 17 to 22 order in the next 8 hours of implementing GTPO should I explain, share | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-18 09:27:01 |
| #591 | NAGI Tokyo | — | olorunfemidavid57@gmail.com | — | from customer 3 msgs EN (translated) I came across your store and was impressed by your products, branding, and overall customer experience. I believe your s | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-17 23:00:22 |
| #586 | NAGI Tokyo | — | samuelfromveltrixlabs@gmail.com | Something we noticed today about Nagitokyo | from customer 1 msg Hi Admin, Your Shopify store already looks good and it stands out, which made it easier for us to notice it's growth pot | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-17 19:02:35 |
| #565 | NAGI Tokyo | 1283 | k-love.music-st62-ryo@docomo.ne.jp | 確認 | from us 2 msgs EN (translated) Thank you very much for your order. Also, we sincerely apologize for the delay in shipping. Due to a high concentration | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-17 01:15:56 |
| #386 | NAGI Tokyo | 1099 | crimson-devils-75@ezweb.ne.jp | 注文番号 #1099 の発送が完了しました | from us 5 msgs EN (translated) Dear Mr./Ms. Kimura, I was truly relieved to hear that it arrived safely. Thank you very much for taking the time to let | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-09 02:49:28 |
| #545 | NAGI Tokyo | — | dignitasconsult54@gmail.com | — | from customer 1 msg Hiya, Quick one any idea why the store's stalling before organic traffic really picks up? Found something tha | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-16 15:02:16 |
| #544 | NAGI Tokyo | — | harzeezdamilareo@gmail.com | — | from us 2 msgs EN (translated) Thank you very much for contacting us. My name is Yuki from NAGI Tokyo Customer Support. Yes, NAGI Tokyo is currently op | imported waiting: customer | SPAM_OUTREACH | 0 | no SLA set | 2026-07-16 14:49:25 |
| #530 | NAGI Tokyo | 1256 | fun.run.42.195mido@gmail.com | — | from us 2 msgs EN (translated) Thank you very much for your order. We also sincerely apologize for the delay in shipping. Due to a high volume of order | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-16 00:27:25 |
| #529 | NAGI Tokyo | 1166 | yukei182@gmail.com | 注文番号 #1166 の発送が完了しました | from us 2 msgs EN (translated) Thank you very much for your order. Also, we sincerely apologize for the delay in shipping. Currently, due to a sale, we | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-16 00:01:32 |
| #522 | NAGI Tokyo | — | atoyebimicheala819@gmail.com | — | from customer 3 msgs EN (translated) Thank you for your reply. Nice to be in touch. I recently looked at your webshop and saw that you've built a strong bran | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-15 18:35:21 |
| #517 | NAGI Tokyo | 1232 | suuhi768@yahoo.co.jp | まだ商品が届きません。 | from us 2 msgs EN (translated) Thank you very much for your order. Also, we sincerely apologize for the delay in shipping. Currently, due to a sale, or | imported waiting: customer | WHERE_IS_ORDER | 0 | no SLA set | 2026-07-15 12:54:57 |
| #516 | NAGI Tokyo | 1251 | yumirin_09020202@yahoo.co.jp | 2026年7月15日 21:44の新規お客様メッセージ | from us 2 msgs EN (translated) Thank you very much for your order. Also, we sincerely apologize for the delay in shipping. Due to a high volume of orde | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-15 12:44:59 |
| #456 | NAGI Tokyo | — | mgmt.danniviz@gmail.com | Message for the store owner | from customer 3 msgs Hi, I just wanted to follow up on my previous message. I recently had the opportunity to look through your Shopify store | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-13 12:49:04 |
| #481 | NAGI Tokyo | 1085 | yuki.3.luck.love@gmail.com | 水着 | from us 2 msgs EN (translated) Thank you very much for your order. Also, we sincerely apologize for the delay in shipping. Due to a high concentration | imported waiting: customer | WHERE_IS_ORDER | 0 | no SLA set | 2026-07-14 04:43:51 |
| #480 | NAGI Tokyo | 1187 | maki56792658@gmail.com | 発送確認 | from us 2 msgs EN (translated) Thank you very much for your order. Also, we sincerely apologize for the delay in shipping. Due to the current sale, we | imported waiting: customer | WHERE_IS_ORDER | 0 | no SLA set | 2026-07-14 01:16:53 |
| #459 | NAGI Tokyo | 1178 | masha777shopping@gmail.com | 注文番号 #1178 の発送が完了しました | from us 2 msgs EN (translated) Thank you very much for your order. We also sincerely apologize for the delay in shipping. Due to a high concentration o | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-13 13:43:09 |
| #474 | NAGI Tokyo | — | ajalawipe707@gmail.com | — | from customer 1 msg You have great items in stock, do you ship world wide in United States | imported we owe a reply | OFF_SCRIPT | 0 | no SLA set | 2026-07-13 20:02:31 |
| #306 | NAGI Tokyo | 1148 | orion.1111.mazenta.369@gmail.com | — | from us 11 msgs EN (translated) Dear Kumiko, Thank you very much, as always, for your reply. We once again apologize for the inconvenience and concern t | imported waiting: customer | CANCEL_REQUEST | 0 | no SLA set | 2026-07-06 01:41:11 |
| #439 | NAGI Tokyo | 1314 | johnbow@gmail.com | ご注文内容の確認 注文番号：#1314 | from us 2 msgs EN (translated) Dear Mr. John Bowen, Thank you very much for contacting us. We sincerely apologize for the concern caused by this uninte | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-07-12 13:04:57 |
| #466 | NAGI Tokyo | — | sodiqisiaka34@gmail.com | support | from customer 1 msg If I generate 20 additional sales for support within the first 3days of our collaboration. What percentage will you giv | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-13 14:57:19 |
| #464 | NAGI Tokyo | — | hamedarowolo88@gmail.com | — | from customer 1 msg Hello! Could you please tell me if you only deliver to Netherland? | imported we owe a reply | OFF_SCRIPT | 0 | no SLA set | 2026-07-13 14:45:30 |
| #463 | NAGI Tokyo | — | info.dinnovatorsteam@gmail.com | Can I ask something about your Nagitokyo? | from customer 1 msg If I could engineer an extra 30–45 orders for Nagitokyo this July without increasing ad spend... would you be against se | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-13 14:40:52 |
| #436 | NAGI Tokyo | — | olanrewajuridwanakanni1@gmail.com | Quick question about Nagitokyo | from customer 1 msg Hi Nagitokyo, Awesome, I mine on to store owner or store manager, do you ship to Neitherand or worldwide, please treat a | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-12 04:55:55 |
| #435 | NAGI Tokyo | — | lumixshop2026@gmail.com | — | from customer 1 msg ¿Estarías dispuesto a colaborar si una integración gratuita de IA de 3 días generara entre 10 y 15 pedidos para tu tiend | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-12 01:44:56 |
| #434 | NAGI Tokyo | — | info.promisetech@gmail.com | Quick step to growth and sales opportunity | from customer 1 msg Hi, I hope you're doing well. I hope this message finds you well. My name is Promise. I'm a Shopify store expert with ex | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-12 01:19:44 |
| #431 | NAGI Tokyo | — | chosenexpert25@gmail.com | — | from customer 1 msg Nagitokyo, shall we proceed? | imported we owe a reply | OFF_SCRIPT | 0 | no SLA set | 2026-07-11 21:44:34 |
| #248 | NAGI Tokyo | — | sopport.ayomideinc199@gmail.com | Nagitokyo | from customer 4 msgs Are you observe what am observing? | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-02 16:51:28 |
| #428 | NAGI Tokyo | 1146 | norisaka099@gmail.com | 商品がまだ届かないのですが。 | from us 2 msgs EN (translated) Thank you very much for your order. Also, we sincerely apologize for the delay in shipping. Currently, due to the ongoin | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-11 09:10:12 |
| #416 | NAGI Tokyo | 1159 | groovers.jun@gmail.com | 注文番号 #1159 の発送が完了しました | from us 2 msgs EN (translated) Thank you very much for your order. We also sincerely apologize for the delay in shipping. Due to a high volume of order | imported waiting: customer | CANCEL_REQUEST | 0 | no SLA set | 2026-07-10 13:16:40 |
| #406 | NAGI Tokyo | 1184 | aloha0426@au.com | #1184配送の件 | from us 2 msgs EN (translated) Thank you very much for your order. Also, we sincerely apologize for the delay in shipping. Currently, due to a sale, we | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-10 02:08:12 |
| #429 | NAGI Tokyo | — | olabstech.team032@gmail.com | — | from customer 1 msg Sveiki! Ja es varētu palīdzēt uzņēmumam Nagitokyo ģenerēt papildu ieņēmumus virs 6000 £, un jūs maksātu tikai pēc rezult | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-11 11:53:45 |
| #427 | NAGI Tokyo | — | proyaldigital65@gmail.com | Sale's and Traffic Growth | from customer 1 msg Hello store owner, I’m reaching out with a targeted 14-day sales improvement method created for dedicated Shopify owners | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-11 08:37:41 |
| #425 | NAGI Tokyo | — | analyticalhussain31@gmail.com | — | from customer 1 msg Quick one, Nagitokyo, Are you building your store to become a long-term brand, or is it something you're testing for the | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-11 02:36:20 |
| #419 | NAGI Tokyo | — | ogirtarit@gmail.com | — | from customer 1 msg I was about to leave your store, but I was wondering if you ship to Worldwide? | imported we owe a reply | OFF_SCRIPT | 0 | no SLA set | 2026-07-10 15:48:52 |
| #407 | NAGI Tokyo | — | amjadadeyinka120@gmail.com | — | from customer 1 msg ˡᵉˢ ᵃᶜᵗⁱᵒⁿˢ ᵖᵃʳˡᵉⁿᵗ ᵖˡᵘˢ ᶠᵒʳᵗ qᵘᵉ ˡᵉˢ ᵖᵃʳᵒˡᵉˢ, Nagitokyo. ʲ’ᵃⁱᵐᵉʳᵃⁱˢ ᵃᵛᵒⁱʳ ˡ’ᵒᵖᵖᵒʳᵗᵘⁿⁱᵗé ᵈᵉ ᵛᵒᵘˢ ᵈéᵐᵒⁿᵗʳᵉʳ ᶜᵉ qᵘᵉ ʲᵉ ᵖᵉᵘ | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-10 03:02:39 |
| #388 | NAGI Tokyo | — | ai.chamara@gmail.com | 2026年7月9日 16:00の新規お客様メッセージ | from us 2 msgs EN (translated) Dear Mr./Ms. Matsumoto, Thank you very much for contacting NAGI Tokyo. We are delighted to hear that you found our produ | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-07-09 07:00:21 |
| #404 | NAGI Tokyo | — | boboshopif@gmail.com | Are you shipping to Canada?? | from us 2 msgs EN (translated) Thank you for reaching out. Yes, our store is operating normally. If you have any questions or concerns, please feel fre | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-07-09 20:51:14 |
| #394 | NAGI Tokyo | 1196 | miux2.oct-10@t.vodafone.ne.jp | い届くのでしょうか？ | from us 4 msgs EN (translated) Thank you for your reply. I am also truly sorry for causing you to feel anxious. First, I want to assure you that NAGI T | imported waiting: customer | CANCEL_REQUEST | 0 | no SLA set | 2026-07-09 12:31:52 |
| #399 | NAGI Tokyo | — | sulymanweb@gmail.com | Quick notice | from customer 1 msg ...is this store available under your management? | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-09 14:57:50 |
| #381 | NAGI Tokyo | — | ayindetemmy52@gmail.com | — | from customer 3 msgs EN (translated) Thank you for clarifying. I have a proposal for you: Would you be open to offering a 3% commission if I generate 7K-10K | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-08 18:27:37 |
| #382 | NAGI Tokyo | 1049 | a.h55@i.softbank.jp | =?UTF-8?B?MjAyNuW5tDfmnIg55pel?= =?UTF-8?B?IDA0OjI144Gu5pa | from us 2 msgs EN (translated) Dear Asuka Takahashi, Thank you very much for contacting us. We apologize for the anxiety caused by the fact that your o | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-08 19:25:48 |
| #361 | NAGI Tokyo | — | k.s.wrxsti4@gmail.com | =?UTF-8?B?55m66YCB5YWI44Gr44Gk44GE44Gm?= | from us 3 msgs EN (translated) Hey, this is Yuki from Customer Support. I have good news! i just got word that it actualyl is possible to send your pac | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-07-08 09:03:06 |
| #379 | NAGI Tokyo | — | emmanueldigitalbuilder@gmail.com | — | from customer 1 msg If I help you create a system that can convert between $2,000 and $5,000 USD per month with a one-time fee of just $50, | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-08 16:46:59 |
| #347 | NAGI Tokyo | 1041 | faraway430@yahoo.co.jp | =?UTF-8?B?UmU6IOazqOaWh+eVquWPtyAjMTA=?= =?UTF-8?B?NDEg44G | from customer 3 msgs EN (translated) { font-size: 13px; font-family: 'MS Pゴシック', sans-serif;}p, ul, ol, blockquote { margin: 0;}a { color: #0064c8; text-deco | imported we owe a reply | NOT_ARRIVED | 0 | no SLA set | 2026-07-08 01:37:26 |
| #307 | NAGI Tokyo | 1046 | hirokosaga19610803@gmail.com | =?utf-8?B?5bWv5bOo44Gn44GZ?= | from customer 4 msgs EN (translated) Also, I received an item with a different pattern than what I ordered. | imported we owe a reply | NOT_ARRIVED | 0 | no SLA set | 2026-07-06 01:50:56 |
| #349 | NAGI Tokyo | — | youking39@icloud.com | =?utf-8?B?5ZWG5ZOB44Gr44Gk44GE44Gm?= | from us 2 msgs EN (translated) Dear Mr./Ms. Nakamura, Thank you very much for contacting us. We sincerely apologize, but as processing of your order ha | imported waiting: customer | CANCEL_REQUEST | 0 | no SLA set | 2026-07-08 04:34:27 |
| #345 | NAGI Tokyo | 1086 | saya.rio2525@gmail.com | =?utf-8?B?5ZWG5ZOB44Gu5rOo5paH44Kt44Oj44Oz44K744Or44Gr6Zai44 | from us 2 msgs EN (translated) Dear Mr./Ms. Yagi, Thank you very much for contacting us. We apologize for the concern this has caused you. Regarding th | imported waiting: customer | CANCEL_REQUEST | 0 | no SLA set | 2026-07-07 19:01:00 |
| #336 | NAGI Tokyo | 1137 | mana12come.enjoy@gmail.com | =?UTF-8?B?UmU6IOazqOaWh+eVquWPtyAjMTEzNyDjga7nmbrpgIHjgYzlro | from us 2 msgs EN (translated) Dear Mr./Ms. Obuchi, Thank you very much for your inquiry. We apologize for any concern this may have caused. Your packa | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-07 11:19:24 |
| #335 | NAGI Tokyo | 1076 | mitsukohatanaka@gmail.com | =?UTF-8?B?UmU6IOazqOaWh+eVquWPtyAjMTA3NiDjga7nmbrpgIHjgYzlro | from us 2 msgs EN (translated) Dear Mr./Ms. Hatanaka, Thank you very much for contacting us. Your ordered item is currently in transit. It is expected | imported waiting: customer | WHERE_IS_ORDER | 0 | no SLA set | 2026-07-07 09:34:27 |
| #332 | NAGI Tokyo | 1038 | quilt.ki.3558@gmail.com | =?utf-8?B?5ZWG5ZOB5pyq6YGU?= | from us 2 msgs EN (translated) Dear Mr./Ms. Ito, Thank you very much for contacting us. We apologize for any concern this may have caused you. Your pac | imported waiting: customer | WHERE_IS_ORDER | 0 | no SLA set | 2026-07-06 23:56:25 |
| #331 | NAGI Tokyo | — | h.k-syalice-1002@docomo.ne.jp | =?utf-8?B?5pSv5omV44GE5pa55rOV44Gr44Gk44GE44Gm?= | from us 2 msgs EN (translated) Dear Wakase, Thank you very much for your inquiry. We apologize, but currently the only payment methods available are th | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-07-06 22:58:23 |
| #348 | NAGI Tokyo | — | oluwaseyimateko@gmail.com | =?UTF-8?B?4KSG4KS24KWN4KSa4KSw4KWN4KSvIE5hZ2l0b2t5bw==?= | from customer 1 msg There’s a spot on your site that may be costing you sales, and it won’t show in analytics. I can show you in 2 min and t | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-08 02:33:39 |
| #342 | NAGI Tokyo | — | service.precious07@gmail.com | Is 100+ sales possible this month? | from customer 1 msg Hello Nagitokyo I hope you're doing well? My name is Precious, and I'm a Shopify sales expert. While doing my daily rese | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-07 15:16:17 |
| #338 | NAGI Tokyo | — | solaajibade0@gmail.com | — | from customer 1 msg Greetings how are you doing pls can I speak with the store owner or the manager of the store kindly reply me for more in | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-07 13:17:05 |
| #327 | NAGI Tokyo | — | shopifydectective@gmail.com | — | from customer 1 msg Hello, Nagitokyo. I can help generate 30-50 extra sales with no upfront payment. If I can drive 30-50 customer would lik | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-06 20:16:04 |
| #317 | NAGI Tokyo | — | atsuko@narukawa.net | =?utf-8?B?44Oh44O844Or44Ki44OJ44Os44K5?= | from us 2 msgs EN (translated) Dear Customer, Thank you very much for contacting us. We have received your request to change your email address. We wil | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-07-06 09:15:46 |
| #316 | NAGI Tokyo | 1148 | orion.1111.mazenta.369@gmail.com | =?UTF-8?B?UmU6IOazqOaWh+eVquWPtyAjMTE0OCDjga7nmbrpgIHjgYzlro | from us 2 msgs EN (translated) Dear Kumiko, Thank you very much for your inquiry. The tracking number you can use after delivery via Yamato Transport i | imported waiting: customer | WHERE_IS_ORDER | 0 | no SLA set | 2026-07-06 08:41:55 |
| #305 | NAGI Tokyo | — | yuuuto.7755@gmail.com | — | from us 2 msgs EN (translated) Dear Jodo, Thank you very much for your inquiry. We apologize, but you are unable to choose the ring size. This product | imported waiting: customer | PRODUCT_QUESTION | 0 | no SLA set | 2026-07-06 01:34:39 |
| #255 | NAGI Tokyo | 1109 | aelh.15xa@gmail.com | =?UTF-8?B?MTE0OSDpgIHjgorloLTmiYDjgpLlpInmm7TjgZfjgZ/jgYTjgI | from us 7 msgs EN (translated) Dear Mr./Ms. Ogura, Thank you very much for contacting us. Your delivery address has been changed to the address you req | imported waiting: customer | none yet | 0 | no SLA set | 2026-07-03 04:08:42 |
| #292 | NAGI Tokyo | 1228 | matsuyama1049@gmail.com | =?UTF-8?B?UmU6IOOBlOazqOaWh+WGheWuueOBrueiuuiqjeOAgOazqOaWh+ | from us 2 msgs EN (translated) Dear Matsuyama, Thank you very much for your reply. We have received your request for the 20cm size. We will proceed wit | imported waiting: customer | OFF_SCRIPT | 0 | no SLA set | 2026-07-05 14:02:24 |
| #322 | NAGI Tokyo | — | beebah453@gmail.com | =?UTF-8?B?d29yayBzdXBwb3J0IOKdjOKdkw==?= | from customer 1 msg Will you be willing to give me a 5% commission after I successfully deliver 20+order for your store in 72 hrs? If this f | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-06 15:43:41 |
| #288 | NAGI Tokyo | — | dodypapagos_2rock@icloud.com | =?utf-8?B?6Z2S5pyo44CA44OJ44O844OH44Kj5rOo5paH?= | from us 2 msgs EN (translated) Dear Mr./Ms. Aoki, Thank you very much for contacting us. The item you ordered is currently in transit. It is normally e | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-05 14:02:03 |
| #314 | NAGI Tokyo | — | diamondexperts001@gmail.com | Your Shopify Store Has Huge Growth Potential | from customer 1 msg -- Hi , I recently had the opportunity to explore your Shopify store and wanted to compliment your brand. Many businesse | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-06 06:23:05 |
| #313 | NAGI Tokyo | — | eri.pear.moon@gmail.com | =?utf-8?B?6LO85YWl5biM5pyb6ICF?= | from customer 1 msg EN (translated) Since a little while ago, I've been wanting to buy the gold pendant with the wave motif and have been trying to use my c | imported we owe a reply | OFF_SCRIPT | 0 | no SLA set | 2026-07-06 06:06:23 |
| #276 | NAGI Tokyo | 1025 | yuki.con@icloud.com | =?utf-8?B?UmU6IOOBlOazqOaWh+WGheWuueOBrueiuuiqjeOAgOazqOaWhw | from us 2 msgs EN (translated) Dear Mr./Ms. Kondo, Thank you very much for contacting NAGI TOKYO. We apologize for the concern caused by the time it is | imported waiting: customer | NOT_ARRIVED | 0 | no SLA set | 2026-07-03 23:06:38 |
| #278 | NAGI Tokyo | 1099 | crimson-devils-75@ezweb.ne.jp | =?utf-8?B?UmU6IOazqOaWh+eVquWPtyAjMTA5OSDjga7nmbrpgIHjgYzlro | from us 2 msgs EN (translated) Dear Mr./Ms. Kimura, Thank you very much for using NAGI TOKYO. Your ordered item is currently in transit. Delivery usual | imported waiting: customer | none yet | 0 | no SLA set | 2026-07-04 02:49:04 |
| #265 | NAGI Tokyo | — | yasue.1214.kotarou.0324@ezweb.ne.jp | — | from us 3 msgs EN (translated) Thank you very much for your inquiry. We have confirmed with the manufacturer, so we would like to inform you. ・The deni | imported waiting: customer | none yet | 0 | no SLA set | 2026-07-03 10:30:26 |
| #286 | NAGI Tokyo | — | legendproteam11@gmail.com | — | from customer 1 msg Your product is a perfect fit for the summer season. I'd be happy to share a few ideas that could help increase your vis | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-05 14:01:52 |
| #263 | NAGI Tokyo | — | marvelousdeveloper2@gmail.com | Korte vraag over jullie webshop | from customer 1 msg Hallo! Ik hoop dat alles goed met jullie gaat. Ik wilde nog even terugkomen op mijn eerdere bericht, voor het geval het | imported we owe a reply | SPAM_OUTREACH | 0 | no SLA set | 2026-07-03 09:14:14 |
| #260 | NAGI Tokyo | 1109 | aelh.15xa@gmail.com | =?UTF-8?B?5rOo5paH55Wq5Y+3ICMxMTA5?= | from customer 1 msg EN (translated) Dear Sir or Madam, Thank you for your continued support. My name is Ogura, and I placed order number #1109. Earlier toda | imported we owe a reply | none yet | 0 | no SLA set | 2026-07-03 06:11:28 |
| #250 | NAGI Tokyo | 1149 | reiko.suga.0911@gmail.com | =?UTF-8?B?6ZaT6YGV44GE44Gu5Lu2?= | from us 2 msgs EN (translated) Dear Customer, Thank you very much for contacting us. We understand that you ordered a different item than the one you i | imported waiting: customer | none yet | 0 | no SLA set | 2026-07-02 23:02:52 |
| #195 | NAGI Tokyo | — | katoh.churyo1959@gmail.com | =?UTF-8?B?5ZWP44GE5ZCI44KP44Gb?= | from us 2 msgs EN (translated) Thank you very much for your inquiry. Regarding your question about the material, could you please tell us which product | imported waiting: customer | none yet | 0 | no SLA set | 2026-07-01 02:24:55 |
| #218 | NAGI Tokyo | — | hassansolution54@gmail.com | Start Right Nagitokyo | from customer 1 msg Hello Nagitokyo, is this Email Address Monitored? | imported we owe a reply | none yet | 0 | no SLA set | 2026-07-01 12:52:29 |
| #186 | NAGI Tokyo | 1103 | sakayasu8@icloud.com | =?utf-8?B?6YWN6YCB5YWI44Gv44Gp44GT44Gr44Gq44Gj44Gm44GE44G+44 | from customer 3 msgs EN (translated) 1103, Sakaki [sakayasu8@icloud.com]. Sent from my iPhone | imported we owe a reply | none yet | 0 | no SLA set | 2026-06-30 15:52:08 |
| #188 | NAGI Tokyo | — | easelekzy@gmail.com | — | from customer 1 msg Bonjour Nagitokyo, je vérifie simplement que j'ai bien la bonne personne pour vous contacter au magasin. | imported we owe a reply | none yet | 0 | no SLA set | 2026-06-30 18:29:00 |
| #123 | NAGI Tokyo | 1030 | kozurin0374@icloud.com | =?utf-8?B?44CQ5YaN5Y+X6Zu744CR5rOo5paH55Wq5Y+377yaIzEwMzDjga | from us 2 msgs EN (translated) Dear Customer, We sincerely apologize from the bottom of our hearts for the discomfort and worry we have caused you this | imported waiting: customer | LEGAL_THREAT | 0 | no SLA set | 2026-06-27 17:24:20 |
| #116 | NAGI Tokyo | 1012 | koikeraha@gmail.com | =?utf-8?B?5bGK44GR5YWI44Gu5L2P5omA44CA5rOo5paH55Wq5Y+344CAIz | from us 2 msgs EN (translated) Dear Customer, Thank you very much for contacting NAGI TOKYO. Thank you for reaching out regarding a change to your ship | imported waiting: customer | none yet | 0 | no SLA set | 2026-06-27 17:22:56 |
| #119 | NAGI Tokyo | 1030 | kozurin0374@icloud.com | =?utf-8?B?44CQ6Iez5oCl44O75rOo5paH44Kt44Oj44Oz44K744Or5biM5p | from customer 2 msgs EN (translated) To Nagi Tokyo Representative, Thank you for your continued support. My name is Nakazawa. I am writing to request the can | imported we owe a reply | none yet | 0 | no SLA set | 2026-06-27 17:23:31 |
| #2510 | NAGI Tokyo | — | doriano@xwf.google.com | Google Ads optimalisatie: Nagi Tokyo | notification never addressed to a store support inbox | imported | none yet | 0 | no SLA set | 2026-09-28 14:21:03 |
| #2316 | NAGI Tokyo | — | m.gmubarak121k@gmail.com | Hi please is this Nagitokyo | notification message body has no readable text | imported | none yet | 0 | no SLA set | 2026-09-14 12:54:56 |
| #1627 | NAGI Tokyo | — | laupreneco@gmail.com | hi | notification never addressed to a store support inbox | imported | OFF_SCRIPT | 0 | no SLA set | 2026-08-24 03:02:03 |
| #1671 | NAGI Tokyo | 1348 | bonheurhiromi1230@gmail.com | — | notification message body has no readable text | imported | NOT_ARRIVED | 0 | no SLA set | 2026-08-26 09:32:13 |
| #1734 | NAGI Tokyo | — | info.support.sales@gmail.com | — | notification never addressed to a store support inbox | imported | OFF_SCRIPT | 0 | no SLA set | 2026-08-31 16:48:28 |
| #296 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?b?MjAyNuW5tDfmnIg15pelIDIyOjM144Gu5paw6KaP44GK5a6i5q | notification sender address looks automated (no-reply/mailer) | imported | WHERE_IS_ORDER | 0 | no SLA set | 2026-07-05 14:02:44 |
| #280 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?b?MjAyNuW5tDfmnIg05pelIDEyOjA544Gu5paw6KaP44GK5a6i5q | notification sender address looks automated (no-reply/mailer) | imported | ADDRESS_CHANGE | 0 | no SLA set | 2026-07-04 03:09:44 |
| #1608 | NAGI Tokyo | — | b.mubarak24k@gmail.com | Hi please is this Nagitokyo | notification message body has no readable text | imported | OFF_SCRIPT | 0 | no SLA set | 2026-08-22 23:53:49 |
| #1497 | NAGI Tokyo | — | salmonidris3@gmail.com | — | notification never addressed to a store support inbox | imported | OFF_SCRIPT | 0 | no SLA set | 2026-08-15 16:05:46 |
| #1495 | NAGI Tokyo | — | roselinekate498@gmail.com | — | notification message body has no readable text | imported | OFF_SCRIPT | 0 | no SLA set | 2026-08-15 15:55:02 |
| #1477 | NAGI Tokyo | — | mustyexpert300@gmail.com | — | notification message body has no readable text | imported | OFF_SCRIPT | 0 | no SLA set | 2026-08-14 03:00:19 |
| #1460 | NAGI Tokyo | — | geninustech92@gmail.com | — | notification message body has no readable text | imported | OFF_SCRIPT | 0 | no SLA set | 2026-08-12 21:18:44 |
| #1433 | NAGI Tokyo | — | aonadiran181@gmail.com | Nagitokyo | notification message body has no readable text | imported | OFF_SCRIPT | 0 | no SLA set | 2026-08-12 03:08:27 |
| #567 | NAGI Tokyo | — | ecomjohn682@gmail.com | — | notification message body has no readable text | imported | OFF_SCRIPT | 0 | no SLA set | 2026-07-17 03:28:53 |
| #311 | NAGI Tokyo | 1068 | mailer@shopify.com | =?UTF-8?B?MjAyNuW5tDfmnIg25pel?= =?UTF-8?B?IDE0OjIz44Gu5pa | notification sender address looks automated (no-reply/mailer) | imported | WRONG_ITEM | 0 | no SLA set | 2026-07-06 05:24:00 |
| #470 | NAGI Tokyo | — | shopify1.uk@gmail.com | — | notification never addressed to a store support inbox | imported | SPAM_OUTREACH | 0 | no SLA set | 2026-07-13 15:34:54 |
| #401 | NAGI Tokyo | — | enupo9137@gmail.com | — | notification message body has no readable text | imported | OFF_SCRIPT | 0 | no SLA set | 2026-07-09 15:59:27 |
| #346 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?b?MjAyNuW5tDfmnIg45pelIDEwOjA344Gu5paw6KaP44GK5a6i5q | notification sender address looks automated (no-reply/mailer) | imported | CANCEL_REQUEST | 0 | no SLA set | 2026-07-08 01:08:40 |
| #270 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?B?MjAyNuW5tDfmnIgz5pel?= =?UTF-8?B?IDIzOjA544Gu5pa | notification sender address looks automated (no-reply/mailer) | imported | none yet | 0 | no SLA set | 2026-07-03 14:09:41 |
| #309 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?B?MjAyNuW5tDfmnIg25pel?= =?UTF-8?B?IDEzOjUx44Gu5pa | notification sender address looks automated (no-reply/mailer) | imported | OFF_SCRIPT | 0 | no SLA set | 2026-07-06 04:51:22 |
| #315 | NAGI Tokyo | 1068 | mailer@shopify.com | =?UTF-8?B?MjAyNuW5tDfmnIg25pel?= =?UTF-8?B?IDE3OjE444Gu5pa | notification sender address looks automated (no-reply/mailer) | imported | ASKS_REFUND | 0 | no SLA set | 2026-07-06 08:19:31 |
| #291 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?b?MjAyNuW5tDfmnIg15pelIDEzOjE344Gu5paw6KaP44GK5a6i5q | notification sender address looks automated (no-reply/mailer) | imported | NOT_ARRIVED | 0 | no SLA set | 2026-07-05 14:02:19 |
| #206 | NAGI Tokyo | — | contact@zegsu.com | =?UTF-8?B?U21zR08g44Gu5q6L6auY44GM44Gq44GP44Gq44Gj44Gf?= | notification sender address looks automated (no-reply/mailer) | imported | none yet | 0 | no SLA set | 2026-07-01 04:00:41 |
| #319 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?b?MjAyNuW5tDfmnIg25pelIDIwOjA144Gu5paw6KaP44GK5a6i5q | notification sender address looks automated (no-reply/mailer) | imported | OFF_SCRIPT | 0 | no SLA set | 2026-07-06 11:06:29 |
| #308 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?b?MjAyNuW5tDfmnIg25pelIDEwOjU444Gu5paw6KaP44GK5a6i5q | notification sender address looks automated (no-reply/mailer) | imported | NOT_ARRIVED | 0 | no SLA set | 2026-07-06 01:58:33 |
| #304 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?B?MjAyNuW5tDfmnIg25pel?= =?UTF-8?B?IDA3OjU244Gu5pa | notification sender address looks automated (no-reply/mailer) | imported | WHERE_IS_ORDER | 0 | no SLA set | 2026-07-05 22:56:51 |
| #295 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?B?MjAyNuW5tDfmnIg15pel?= =?UTF-8?B?IDIwOjAw44Gu5pa | notification sender address looks automated (no-reply/mailer) | imported | PRODUCT_QUESTION | 0 | no SLA set | 2026-07-05 14:02:39 |
| #290 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?b?MjAyNuW5tDfmnIg15pelIDEwOjEy44Gu5paw6KaP44GK5a6i5q | notification sender address looks automated (no-reply/mailer) | imported | NOT_ARRIVED | 0 | no SLA set | 2026-07-05 14:02:15 |
| #289 | NAGI Tokyo | — | gala-galapapagos.dodydaichi@softbank.ne.jp | — | notification never addressed to a store support inbox | imported | NOT_ARRIVED | 0 | no SLA set | 2026-07-05 14:02:09 |
| #310 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?b?MjAyNuW5tDfmnIg25pelIDE0OjAx44Gu5paw6KaP44GK5a6i5q | notification sender address looks automated (no-reply/mailer) | imported | OFF_SCRIPT | 0 | no SLA set | 2026-07-06 05:02:18 |
| #256 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?b?MjAyNuW5tDfmnIgz5pelIDE0OjA044Gu5paw6KaP44GK5a6i5q | notification sender address looks automated (no-reply/mailer) | imported | none yet | 0 | no SLA set | 2026-07-03 05:05:59 |
| #267 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?B?MjAyNuW5tDfmnIgz5pel?= =?UTF-8?B?IDIxOjEw44Gu5pa | notification sender address looks automated (no-reply/mailer) | imported | none yet | 0 | no SLA set | 2026-07-03 12:11:31 |
| #275 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?b?MjAyNuW5tDfmnIg05pelIDA4OjAz44Gu5paw6KaP44GK5a6i5q | notification sender address looks automated (no-reply/mailer) | imported | none yet | 0 | no SLA set | 2026-07-03 23:03:42 |
| #279 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?b?MjAyNuW5tDfmnIg05pelIDEyOjA244Gu5paw6KaP44GK5a6i5q | notification sender address looks automated (no-reply/mailer) | imported | none yet | 0 | no SLA set | 2026-07-04 03:07:05 |
| #281 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?b?MjAyNuW5tDfmnIg05pelIDEyOjE544Gu5paw6KaP44GK5a6i5q | notification sender address looks automated (no-reply/mailer) | imported | ADDRESS_CHANGE | 0 | no SLA set | 2026-07-04 03:20:00 |
| #282 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?B?MjAyNuW5tDfmnIg05pel?= =?UTF-8?B?IDE1OjU544Gu5pa | notification sender address looks automated (no-reply/mailer) | imported | NOT_ARRIVED | 0 | no SLA set | 2026-07-04 07:00:41 |
| #294 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?b?MjAyNuW5tDfmnIg15pelIDE5OjU544Gu5paw6KaP44GK5a6i5q | notification sender address looks automated (no-reply/mailer) | imported | PRODUCT_QUESTION | 0 | no SLA set | 2026-07-05 14:02:34 |
| #254 | NAGI Tokyo | 1164 | kyc0510four@i.softbank.jp | =?utf-8?B?44GE44Gk6aCD5bGK44GN44G+44GZ44GL77yf?= | notification message body has no readable text | imported | none yet | 0 | no SLA set | 2026-07-03 02:21:08 |
| #224 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?B?MjAyNuW5tDfmnIgx5pel?= =?UTF-8?B?IDIzOjM544Gu5pa | notification sender address looks automated (no-reply/mailer) | imported | CANCEL_REQUEST | 0 | no SLA set | 2026-07-01 14:40:09 |
| #208 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?b?MjAyNuW5tDfmnIgx5pelIDEzOjA244Gu5paw6KaP44GK5a6i5q | notification sender address looks automated (no-reply/mailer) | imported | none yet | 0 | no SLA set | 2026-07-01 04:07:50 |
| #189 | NAGI Tokyo | — | josephadebowale71@gmail.com | Can you ship to Europe? | notification message body has no readable text | imported | none yet | 0 | no SLA set | 2026-06-30 18:52:43 |
| #141 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?B?MjAyNuW5tDbmnIgyOeaXpQ==?= =?UTF-8?B?IDE3OjM244G | notification sender address looks automated (no-reply/mailer) | imported | none yet | 0 | no SLA set | 2026-06-29 08:37:17 |
| #140 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?B?MjAyNuW5tDbmnIgyOeaXpQ==?= =?UTF-8?B?IDE3OjM144G | notification sender address looks automated (no-reply/mailer) | imported | none yet | 0 | no SLA set | 2026-06-29 08:35:41 |
| #129 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?b?MjAyNuW5tDbmnIgyOOaXpSAxMTowMuOBruaWsOimj+OBiuWuou | notification sender address looks automated (no-reply/mailer) | imported | none yet | 0 | no SLA set | 2026-06-28 02:03:13 |
| #121 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?b?MjAyNuW5tDbmnIgyNuaXpSAxODo1MuOBruaWsOimj+OBiuWuou | notification sender address looks automated (no-reply/mailer) | imported | none yet | 0 | no SLA set | 2026-06-27 17:23:52 |
| #122 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?B?MjAyNuW5tDbmnIgyN+aXpQ==?= =?UTF-8?B?IDA1OjM444G | notification sender address looks automated (no-reply/mailer) | imported | none yet | 0 | no SLA set | 2026-06-27 17:24:05 |
| #117 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?B?MjAyNuW5tDbmnIgyNeaXpQ==?= =?UTF-8?B?IDEwOjAz44G | notification sender address looks automated (no-reply/mailer) | imported | none yet | 0 | no SLA set | 2026-06-27 17:23:09 |
| #120 | NAGI Tokyo | — | mailer@shopify.com | =?UTF-8?b?MjAyNuW5tDbmnIgyNuaXpSAxMjoxNOOBruaWsOimj+OBiuWuou | notification sender address looks automated (no-reply/mailer) | imported | none yet | 0 | no SLA set | 2026-06-27 17:23:36 |
| #118 | NAGI Tokyo | 1030 | kozurin0374@icloud.com | =?utf-8?B?UmU6IOOBlOazqOaWh+WGheWuueOBrueiuuiqjeOAgOazqOaWhw | notification never addressed to a store support inbox | imported | none yet | 0 | no SLA set | 2026-06-27 17:23:23 |
| #115 | NAGI Tokyo | — | mailer@shopify.com | Verify your email address | notification sender address looks automated (no-reply/mailer) | imported | none yet | 0 | no SLA set | 2026-06-27 17:22:53 |
Case #1015 — NAGI Tokyo
contact.harrywebxpert@gmail.com · order — · state imported · label SPAM_OUTREACH · rung 0
Facts
About Your Shopify Store
open
not set
2026-07-29 10:59:40
—
2026-09-04 10:53:32
Full thread — newest first
Wednesday 29 July 2026 · JST
Hi Nagitokyo,
I hope you're doing well.
My name is Harry, and I help Shopify brands improve conversions, customer
retention, and email marketing performance.
I recently came across your store and spent a few minutes exploring it from
the perspective of a first-time customer rather than as a marketer.
One thing I've learned after working with ecommerce businesses is that
great products alone don't always lead to strong sales. More often than
not, it's the small gaps in the buying journey that quietly reduce
conversions without the store owner realizing it.
These gaps can include customers leaving product pages before they've built
enough confidence to buy, abandoned carts that never get recovered, email
automations that stop after the first purchase, or missed opportunities to
encourage repeat orders.
From my initial review, I noticed a few opportunities where your customer
journey could be strengthened. Nothing that calls for a complete redesign,
just practical improvements that could help your existing traffic convert
more effectively.
Rather than sending generic advice, I prefer to review each store
individually and tailor my recommendations to the business.
If you'd be interested, I'd be happy to put together a personalized review
highlighting the improvements I believe would have the biggest impact on
your store.
Looking forward to hearing from you.
Kind regards,
Harry
Shopify Growth & Email Marketing Specialist
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