Queue
13 case(s) for Novelle Living · 0 breached on the SLA clock right now.
All storesMarlow LondonNAGI TokyoCecily YorkElara DublinElodie ParisBennett and GrantBrellmontNovelle LivingTirena DublinMontela Footwear
Waiting on:we owe a replywaiting: supplierwaiting: customer
13 of 13 case(s) look automated/non-conversational (app notifications, cold outreach that never reached a support inbox) — sorted to the bottom, not hidden.
| Case | Store | Order | Customer | Subject | Last activity | State | Label | Rung | SLA | Opened |
|---|---|---|---|---|---|---|---|---|---|---|
| #2450 | Novelle Living | — | shopifyprotect.fr@gmail.com | Technisch probleem met het betalingsproces van uw webshop | notification never addressed to a store support inbox | imported | none yet | 0 | no SLA set | 2026-09-23 00:20:13 |
| #2486 | Novelle Living | — | petbedding.avencora1@gmail.com | Shipping to the United States? | notification never addressed to a store support inbox | imported | none yet | 0 | no SLA set | 2026-09-26 04:23:12 |
| #2480 | Novelle Living | — | mathewstorespecialist@gmail.com | — | notification never addressed to a store support inbox | imported | none yet | 0 | no SLA set | 2026-09-25 19:34:25 |
| #2205 | Novelle Living | — | ibnqozeem3@gmail.com | Novelleliving | notification never addressed to a store support inbox | imported | none yet | 0 | no SLA set | 2026-09-10 09:48:30 |
| #2204 | Novelle Living | — | googlebase-noreply@google.com | Hier is de gevraagde code voor Google Merchant Center | notification sender address looks automated (no-reply/mailer) | imported | none yet | 0 | no SLA set | 2026-09-10 09:48:25 |
| #2203 | Novelle Living | — | barllogun045@gmail.com | — | notification never addressed to a store support inbox | imported | none yet | 0 | no SLA set | 2026-09-10 09:48:21 |
| #2202 | Novelle Living | — | eminenceecompartners@gmail.com | Hi | notification never addressed to a store support inbox | imported | none yet | 0 | no SLA set | 2026-09-10 09:48:16 |
| #2201 | Novelle Living | — | dennisosayi04@gmail.com | — | notification never addressed to a store support inbox | imported | none yet | 0 | no SLA set | 2026-09-10 09:48:12 |
| #2200 | Novelle Living | — | xpertteamworkz@gmail.com | Build to last or for long term | notification never addressed to a store support inbox | imported | none yet | 0 | no SLA set | 2026-09-10 09:48:07 |
| #2199 | Novelle Living | — | aremuabiodun805@gmail.com | — | notification never addressed to a store support inbox | imported | none yet | 0 | no SLA set | 2026-09-10 09:48:01 |
| #2198 | Novelle Living | — | olatunji.chocor@gmail.com | — | notification never addressed to a store support inbox | imported | none yet | 0 | no SLA set | 2026-09-10 09:47:56 |
| #2197 | Novelle Living | — | o365mc@microsoft.com | Weekly digest: Microsoft service updates | notification never addressed to a store support inbox | imported | none yet | 0 | no SLA set | 2026-09-10 09:47:52 |
| #2196 | Novelle Living | — | mssecurity-noreply@microsoft.com | New recommendation available for novelleliving com | notification sender address looks automated (no-reply/mailer) | imported | none yet | 0 | no SLA set | 2026-09-10 09:47:47 |
Case #2197 — Novelle Living
o365mc@microsoft.com · order — · state imported · label none yet · rung 0
Facts
Weekly digest: Microsoft service updates
open
not set
2026-09-10 09:47:52
—
2026-09-10 09:47:52
Full thread — newest first
Thursday 10 September 2026 · UTC
Microsoft
As a new admin to the Microsoft 365 admin center, you’ll get weekly emails from the message center about upcoming changes to your services until September 5, 2026. Update your preferences to continue getting emails like this one. Go to preferences
https://admin.microsoft.com/AdminPortal/home#/MessageCenter/:/mcpreferences
Message center announcements
============================
** August 24, 2026 - August 30, 2026
NOVELLELIVING COM
a12e9345-2de8-4453-a7ef-16de02ee2adc
** Major updates
----------------
Admin app retiring in Teams, Outlook and Microsoft365.com
MC1462922 | August 27 - The Admin app for very small businesses in Teams, Outlook, and Microsoft365.com will retire by October 2026, with rollout starting August 2026. It will no longer be pre-installed or supported. Admins should use Microsoft Admin Center, Teams Admin Center, or Microsoft 365 Admin Agent instead.
View more
https://admin.microsoft.com/AdminPortal/home#/MessageCenter/:/messages/MC1462922?MCLinkSource=DigestMail
(Updated) Migrate Free/Busy, MailTips, and Calendar Sharing before EWS deprecation
MC1446796 | August 25 - Exchange Web Services (EWS) deprecation starts October 1, 2026, affecting cross-tenant Free/Busy, MailTips, and Calendar Sharing. Migration to Microsoft 365 Cross-Tenant Access Policy begins September 2026, with rollout completing by October 2026. Organizations must migrate to avoid service disruption. Hybrid/on-premises scenarios are excluded.
View more
https://admin.microsoft.com/AdminPortal/home#/MessageCenter/:/messages/MC1446796?MCLinkSource=DigestMail
(Updated) Microsoft Exchange Online: Prepare for Exchange Web Services retirement with EWSAllowedAppIDs
MC1447678 | August 24 - Exchange Web Services (EWS) in Exchange Online will retire starting October 1, 2026, with full retirement by April 1, 2027. Microsoft introduced EWSAllowedAppIDs, allowing admins to create an allow list of approved apps to use EWS, helping manage access and prevent disruptions during retirement enforcement.
View more
https://admin.microsoft.com/AdminPortal/home#/MessageCenter/:/messages/MC1447678?MCLinkSource=DigestMail
** Additional updates
---------------------
(Updated) Microsoft Edge: Microsoft 365 Copilot will support summarization and contextual grounding
MC1187682 | August 28 - Microsoft Edge for Business now supports Microsoft 365 Copilot Chat for summarization and contextual grounding across browser tabs, Microsoft 365 documents, and YouTube videos. The feature is off by default, respects DLP and policy settings, and requires Entra ID sign-in and appropriate licensing. Rollout begins mid-September 2026.
View more
https://admin.microsoft.com/AdminPortal/home#/MessageCenter/:/messages/MC1187682?MCLinkSource=DigestMail
(Updated) Microsoft Outlook for iOS and Android: Insert signature images from OneDrive
MC1437668 | August 28 - Starting late September to late October 2026, Outlook for iOS and Android will let users insert signature images from OneDrive as well as device photo libraries. This feature is enabled by default, requires no admin setup, and respects existing organizational data-sharing policies. No action is needed.
View more
https://admin.microsoft.com/AdminPortal/home#/MessageCenter/:/messages/MC1437668?MCLinkSource=DigestMail
Outlook for iOS: Minimum system requirements updated to iOS 26 and above
MC1462923 | August 27 - Outlook for iOS will require iOS 26 or later starting mid-September 2026, supporting only the two latest iOS, iPadOS, and watchOS versions. Users on older versions may lose updates and syncing. Organizations should identify affected devices, notify users, and encourage OS upgrades. No admin changes needed.
View more
https://admin.microsoft.com/AdminPortal/home#/MessageCenter/:/messages/MC1462923?MCLinkSource=DigestMail
Allow connections to copilot.cloud.microsoft before the Copilot URL redirect
MC1462915 | August 27 - Starting September 2026, Microsoft will redirect users from m365.cloud.microsoft to c
… (truncated)
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Raise a supplier request
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Money action — admin only
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Escalate to a human
Removed from this page — investigated and found to be a no-op for the operator (it only wrote a private note back to this same Case events list, nothing else read it). The AI's own real escalations still show up in the queue and now trigger a push notification.
Engine shadow decision — technical detail
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