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Queue

115 case(s) for Elara Dublin · 0 breached on the SLA clock right now.

All storesMarlow LondonNAGI TokyoCecily YorkElara DublinElodie ParisBennett and GrantBrellmontNovelle LivingTirena DublinMontela Footwear
Waiting on:we owe a replywaiting: supplierwaiting: customer

115 of 115 case(s) look automated/non-conversational (app notifications, cold outreach that never reached a support inbox) — sorted to the bottom, not hidden.

CaseStoreOrderCustomerSubjectLast activityStateLabelRungSLAOpened
#2769Elara Dublin2415eloiseandoscar@yahoo.co.ukImportant news about your order #2415notification never addressed to a store support inboximportednone yet0no SLA set2026-10-13 19:14:54
#2766Elara Dublin2423rodproctor2@yahoo.co.ukYour order #2423 is on its way!notification never addressed to a store support inboximportednone yet0no SLA set2026-10-13 16:56:02
#2617Elara Dublin2408doriemckeown@hotmail.comReturnsnotification never addressed to a store support inboximportednone yet0no SLA set2026-10-10 11:22:07
#2621Elara Dublin2398victoriajanenewington@hotmail.comYour order #2398 has been delivered! 🥳notification never addressed to a store support inboximportednone yet0no SLA set2026-10-10 22:11:40
#2738Elara Dublin—josh.elevate.6@gmail.comsupportnotification never addressed to a store support inboximportednone yet0no SLA set2026-10-13 04:41:43
#2608Elara Dublin2404ljudik.nazar@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-10-08 15:29:22
#2654Elara Dublin—apexexpert78@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-10-12 08:58:28
#2442Elara Dublin2368katie.holder86@gmail.comNew customer message on 22 September 2026 at 14:39notification never addressed to a store support inboximportednone yet0no SLA set2026-09-22 12:40:34
#2620Elara Dublin2431keyte67@hotmail.co.ukNew customer message on 10 October 2026 at 22:39notification never addressed to a store support inboximportednone yet0no SLA set2026-10-10 20:40:13
#2647Elara Dublin—merchants.shopifyhelpcenter@gmail.comsupportnotification never addressed to a store support inboximportednone yet0no SLA set2026-10-11 20:57:53
#2607Elara Dublin2404ljudik3006@ukr.netNew customer message on 8 October 2026 at 17:27notification never addressed to a store support inboximportednone yet0no SLA set2026-10-08 15:27:25
#2603Elara Dublin2409nicolapadmore8@gmail.comMy order #2409notification never addressed to a store support inboximportednone yet0no SLA set2026-10-08 11:47:01
#2619Elara Dublin—saviourchristopher885@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-10-10 15:34:54
#2616Elara Dublin2420courtneynoah06@gmail.comNew customer message on 10 October 2026 at 09:48notification never addressed to a store support inboximportednone yet0no SLA set2026-10-10 07:48:32
#2076Elara Dublin2351nikki_j_wood@yahoo.co.ukImportant news about your order #2351notification never addressed to a store support inboximportedWHERE_IS_ORDER0no SLA set2026-09-04 09:44:47
#2430Elara Dublin2370donna.livingstone@hotmail.co.ukOrder 2370notification never addressed to a store support inboximportednone yet0no SLA set2026-09-21 16:09:12
#2384Elara Dublin2363leanne_caple@yahoo.comYour order #2363 has been delivered! 🥳notification never addressed to a store support inboximportednone yet0no SLA set2026-09-18 16:26:19
#2440Elara Dublin2402gina.caldwell2000@hotmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-22 08:59:10
#2438Elara Dublin2372philippa.jeffery2@gmail.comOrder #2372 is on its way for delivery!notification never addressed to a store support inboximportednone yet0no SLA set2026-09-22 07:12:08
#2304Elara Dublin2371lucyreffell@aol.comOrders Order #2371notification never addressed to a store support inboximportednone yet0no SLA set2026-09-13 18:31:34
#2443Elara Dublin—mountechdropship4@gmail.comIch wollte mich einfach mal melden.notification never addressed to a store support inboximportednone yet0no SLA set2026-09-22 14:00:29
#2441Elara Dublin—anthonystoreadvisor06@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-22 11:10:10
#2423Elara Dublin2381eviemaierosser@gmail.comNew customer message on 21 September 2026 at 13:26notification never addressed to a store support inboximportednone yet0no SLA set2026-09-21 11:29:36
#2421Elara Dublin2400egbayeloomowumi@ymail.comcancel ordernotification never addressed to a store support inboximportednone yet0no SLA set2026-09-21 10:26:28
#2397Elara Dublin2367aree_c@hotmail.co.ukThank You for Your Order, Aree!notification never addressed to a store support inboximportednone yet0no SLA set2026-09-19 05:11:04
#2436Elara Dublin—josephecompro12@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-22 03:42:25
#2415Elara Dublin—blissmarketiingque@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-20 14:51:18
#1861Elara Dublin2346mariemurphy220968@gmail.comOrder #2346 confirmednotification never addressed to a store support inboximportedADDRESS_CHANGE0no SLA set2026-09-04 01:49:59
#2398Elara Dublin2346mariemurphy220968@hotmail.comNew customer message on 19 September 2026 at 08:32notification never addressed to a store support inboximportednone yet0no SLA set2026-09-19 06:34:56
#2404Elara Dublin2379claireboyle44@hotmail.comordernotification never addressed to a store support inboximportednone yet0no SLA set2026-09-19 19:32:22
#1866Elara Dublin2350pncube250@gmail.comOrder #2350 confirmednotification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:50:01
#2374Elara Dublin—derenewx5@gmail.comQuick question about Enquiriesnotification never addressed to a store support inboximportednone yet0no SLA set2026-09-18 04:04:08
#2337Elara Dublin2340e.keshavarz-moore@ucl.ac.ukReturn of order Order #2340notification never addressed to a store support inboximportednone yet0no SLA set2026-09-15 15:46:57
#2158Elara Dublin2360mradavies@rocketmail.comImportant news about your order #2360notification never addressed to a store support inboximportednone yet0no SLA set2026-09-08 14:41:48
#2352Elara Dublin—mondlifeconsultant009876@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-16 16:49:24
#2278Elara Dublin2358kirstyfernihough@hotmail.comCancellationnotification never addressed to a store support inboximportednone yet0no SLA set2026-09-11 15:03:47
#2334Elara Dublin2352jaynehorsted@live.co.ukOrder of a coat.notification never addressed to a store support inboximportednone yet0no SLA set2026-09-15 13:37:49
#2329Elara Dublin—gary@lemonia.orgNew customer message on 15 September 2026 at 12:07notification never addressed to a store support inboximportednone yet0no SLA set2026-09-15 10:10:01
#1876Elara Dublin2345zcathrew@gmail.comNew customer message on 3 September 2026 at 19:32notification never addressed to a store support inboximportedWRONG_SIZE0no SLA set2026-09-04 01:50:03
#2313Elara Dublin—carolynne@smatalent.comNew customer message on 14 September 2026 at 11:29notification never addressed to a store support inboximportednone yet0no SLA set2026-09-14 09:31:04
#2291Elara Dublin2359rowenahogan62@icloud.comNew customer message on 12 September 2026 at 12:00notification never addressed to a store support inboximportednone yet0no SLA set2026-09-12 10:01:58
#2305Elara Dublin2364kady.cunningham@hotmail.co.ukNew customer message on 13 September 2026 at 21:28notification never addressed to a store support inboximportednone yet0no SLA set2026-09-13 19:29:21
#2286Elara Dublin—jamesonolanrewaju@gmail.comHellonotification never addressed to a store support inboximportednone yet0no SLA set2026-09-12 03:24:13
#2300Elara Dublin2366callumsimpson24@icloud.comNew customer message on 13 September 2026 at 00:38notification never addressed to a store support inboximportednone yet0no SLA set2026-09-12 22:40:04
#2293Elara Dublin—kemsonexpert108@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-12 11:21:14
#2277Elara Dublin—saviourboosts2121@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-11 14:34:38
#2268Elara Dublin—afolayanolam5@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-11 02:09:03
#2264Elara Dublin—boostpoint.shopcommerce@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-10 18:03:41
#2262Elara Dublin—johnvalladaresy@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-10 16:00:24
#2179Elara Dublin—samzyexpert53@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-09 16:45:32
#2170Elara Dublin—therondigital35@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-09 07:27:43
#1825Elara Dublin—kalidhdrey@gmail.com—notification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:49:51
#2149Elara Dublin2349mandeep2016kaur@gmail.comReturnsnotification never addressed to a store support inboximportednone yet0no SLA set2026-09-08 07:09:36
#2150Elara Dublin—adotech.053@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-08 09:11:18
#2143Elara Dublin—sharonmighty005@gmail.comNew customer message on 8 September 2026 at 03:38notification never addressed to a store support inboximportednone yet0no SLA set2026-09-08 01:38:30
#2137Elara Dublin—rayflexdigital002@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-07 18:24:15
#2113Elara Dublin—vividrose075@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-06 21:43:12
#2130Elara Dublin—laurelmobility@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-07 12:46:56
#1867Elara Dublin1003ayoexpert10@gmail.comOrder #1003 Elara-dublinnotification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:50:01
#2125Elara Dublin—logunsulyheart@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-07 10:37:59
#1838Elara Dublin—mumtazhosany77@gmail.comNew customer message on 17 August 2026 at 14:53notification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:49:53
#2121Elara Dublin—a.g.smartsites5@gmail.comCould Elara Dublin be easier to discover?notification never addressed to a store support inboximportednone yet0no SLA set2026-09-07 08:56:00
#2119Elara Dublin2354leannehumble5357@gmail.comNew customer message on 7 September 2026 at 07:29notification never addressed to a store support inboximportednone yet0no SLA set2026-09-07 05:29:50
#1831Elara Dublin—vertacorestorewisesolution02@gmail.com—notification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:49:52
#1836Elara Dublin—labdelhaq21@gmail.comNew customer message on 15 August 2026 at 20:53notification never addressed to a store support inboximportedPRODUCT_QUESTION0no SLA set2026-09-04 01:49:53
#1846Elara Dublin2339fieldenchrissy20@gmail.comNew customer message on 20 August 2026 at 06:46notification never addressed to a store support inboximportedWHERE_IS_ORDER0no SLA set2026-09-04 01:49:55
#1847Elara Dublin—vicktech3738@gmail.comOrder for Elara Dublinnotification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:49:55
#1850Elara Dublin—hrw57@hotmail.comNew customer message on 21 August 2026 at 13:01notification never addressed to a store support inboximportedSIZING_QUESTION0no SLA set2026-09-04 01:49:56
#1851Elara Dublin—swiftysales326@gmail.comA quick tip for your Shopify storenotification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:49:56
#1833Elara Dublin—mailer@shopify.comAn email change request was madenotification sender address looks automated (no-reply/mailer)importedOFF_SCRIPT0no SLA set2026-09-04 01:49:52
#1862Elara Dublin—moseshub685@gmail.comElara-dublinnotification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:49:59
#1854Elara Dublin2338adamfox104@yahoo.comOrder #2338 confirmednotification never addressed to a store support inboximportedWHERE_IS_ORDER0no SLA set2026-09-04 01:49:57
#1865Elara Dublin—rajumohammod@gmail.comNew customer message on 28 August 2026 at 03:10notification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:50:01
#2075Elara Dublin2342rosiegriff@talk21.comYour order #2342 has been delivered! 🥳notification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 07:43:21
#2089Elara Dublin—olamideemailautomation@gmail.comI’m Ready to Order, Just Need Confirmationnotification never addressed to a store support inboximportednone yet0no SLA set2026-09-04 19:37:41
#2094Elara Dublin—kenhad532@gmail.comYour Products Deserve More Buyersnotification never addressed to a store support inboximportednone yet0no SLA set2026-09-05 00:43:45
#2093Elara Dublin—vincentsolution99@gmail.com—notification never addressed to a store support inboximportednone yet0no SLA set2026-09-05 00:32:57
#2084Elara Dublin—superiorshopifystoremanager001@gmail.com.......notification never addressed to a store support inboximportednone yet0no SLA set2026-09-04 16:57:21
#1874Elara Dublin—abdullatteefaminah13@gmail.comGood day, Elara-dublin.notification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:50:03
#1873Elara Dublin—officialrockey17@gmail.com—notification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:50:03
#1875Elara Dublin—pupoli135@icloud.comHi .notification never addressed to a store support inboximportedNOT_ARRIVED0no SLA set2026-09-04 01:50:03
#1837Elara Dublin—support@simprosys.comElara Dublin, Need help connecting your Google account?notification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:49:53
#1870Elara Dublin—apexconsult0023@gmail.com—notification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:50:02
#1869Elara Dublin—ecomvolution0021@gmail.com—notification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:50:02
#1872Elara Dublin—prosperexpert308@gmail.com—notification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:50:02
#1871Elara Dublin—abayomiexpart374@gmail.com—notification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:50:02
#1868Elara Dublin—opeyemir948@gmail.com20–35 Orders in 2 Weeks?notification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:50:01
#1864Elara Dublin—digitaltheron4@gmail.comA conversion leak that may be hiding in plain sightnotification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:50:00
#1863Elara Dublin—apexconsult0012@gmail.com—notification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:50:00
#1859Elara Dublin—dammysales804@gmail.com—notification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:49:58
#1856Elara Dublin—shina.neo.shopify@gmail.com—notification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:49:58
#1860Elara Dublin—ekinzcommerce23@gmail.com—notification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:49:58
#1857Elara Dublin—toheebolukotun.d@gmail.comElara-dublin Do you ship to uknotification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:49:58
#1858Elara Dublin—daveanimation045@gmail.comVoorstel: 5% commissie voor 50 bestellingen binnen 3 weken.notification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:49:58
#1855Elara Dublin—atandamarketinghubs935@gmail.comYonotification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:49:57
#1849Elara Dublin—muhdbushar.expert@gmail.comElara-dublin, December is here, let's make use of itnotification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:49:56
#1852Elara Dublin—rahman.saless1k@gmail.comElara-dublinnotification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:49:56
#1853Elara Dublin—brightproexpert@gmail.comElara-dublinnotification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:49:56
#1848Elara Dublin—richardolawale47@gmail.comDid I spot it correctly ?notification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:49:56
#1844Elara Dublin—waliyatwaliyat03@gmail.comDid I spot it correctly ?notification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:49:55
#1845Elara Dublin—merakisshop08@gmail.com—notification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:49:55
#1843Elara Dublin—bbjanetbecky@gmail.comElara-dublinnotification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:49:54
#1841Elara Dublin—kemsonsales1k@gmail.com—notification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:49:54
#1842Elara Dublin—aishamohammedamina33@gmail.comElara-dublinnotification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:49:54
#1839Elara Dublin—jamtech2222@gmail.com—notification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:49:54
#1840Elara Dublin—onadiranabdulsalam328@gmail.com—notification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:49:54
#1834Elara Dublin—fitayoexpert27@gmail.comElara-dublinnotification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:49:53
#1835Elara Dublin—fawazayomide.herey@gmail.comInsights and Solutions Regarding Your CWV Issues Elara-dublinotification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:49:53
#1832Elara Dublin—bakaref833@gmail.com—notification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:49:52
#1830Elara Dublin—ayodeji.online.expert.pro@gmail.com—notification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:49:52
#1826Elara Dublin—aromaraduabdulkabir0@gmail.com—notification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:49:51
#1827Elara Dublin—storeforge.builds@gmail.comA quick observation about your storenotification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:49:51
#1828Elara Dublin—ekinzcommerce34@gmail.com—notification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:49:51
#1824Elara Dublin—zenofrederik@gmail.com—notification never addressed to a store support inboximportedOFF_SCRIPT0no SLA set2026-09-04 01:49:50
#1829Elara Dublin—toheebconsult6@gmail.comSomething changing on Shopifynotification never addressed to a store support inboximportedSPAM_OUTREACH0no SLA set2026-09-04 01:49:51

← back to queue

Case #1866 — Elara Dublin

pncube250@gmail.com · order 2350 · state imported · label OFF_SCRIPT · rung 0

Facts
Order #2350 confirmed
open
not set
2026-09-04 01:50:01
—
2026-09-04 10:42:09

Full thread — newest first

Monday 21 September 2026 · IST
out support@elara-dublin.com → pncube250@gmail.com human_intool 2026-09-21 08:40 IST
Hi, We sincerely apologize for the late response and for not being able to send our replies sooner due to an issue with our system. We’re truly sorry for the inconvenience and frustration this has caused. Based on the information currently showing in our system, your order appears to have been deleted for the meantime. We will contact our supplier directly to verify the status of your order and clarify what happened. In the meantime, we would be happy to arrange a replacement for you to help resolve this as smoothly as possible. Please let us know the specific product you would like as a replacement, including the variant, size, color, or pattern you prefer. Once you confirm your preferred replacement, we will provide you with the replacement link where you can enter the requested delivery details. We’ll then coordinate with our supplier to have your replacement arranged. We sincerely apologize again for the inconvenience and delay. We truly appreciate your patience and understanding, and we’ll do our best to make this process as easy and hassle-free as possible for you. Warm regards, Anna Customer Care Team Marlow London
Saturday 19 September 2026 · IST
in pncube250@gmail.com → support@elara-dublin.com customer 2026-09-19 18:08 IST
Hi, I ordered a jacket from you on 1st September, and it has now been three weeks and my parcel still has not arrived. The delivery time advertised when I placed my order has not been met, and I am very disappointed with the service. As the parcel has still not arrived after three weeks, I would like to request a full refund for my order. Please could you confirm when my refund will be processed? Thank you.
▸ quoted history (27 lines)
On Tue, 1 Sep 2026 at 11:30, Elara Dublin <support@elara-dublin.com> wrote: > [image: Elara Dublin] > Order #2350 > Your order is on the way > > Your order is on the way. Track your shipment to see the delivery status. > > View your order > <https://elara-dublin.com/_t/c/v3/AADNnUc9F_hAWfGY25s9YpyAFs7LSPoAJIx99vSr2hCTq_i9fCXILz6FtQY15AoyDGAG_EZbWCPJAVjeRtNMBrdCtE42c2qXUu4x3r91qUpmjudPBVM0BIdlmNoxd_Qjg00s-HxYVe-RYx2v75sqksPLgnjeIFR20mpusERdukgFE0c0xeTlvMAcA_xXXc9A7BwOESrKfibtVMyyAE9_QOgX5jPFx2EZuM0rdFLoQt0113jwed0-PnIHgNLtklu0hgSBpWxv9ogPiIFJFCWSn2pA41MRNPqUbzjU6CQwIrgwblQ4X5Jipo3amNf7FQeosRpC58s8deS1jDvJRYSKecHGLDxIeuOubV38GXDc_efYpCUtk8OQ8JC8CSqW5QWOE4RoI74i37RQ2Uq3lkmpB8_iz6X8pEYz5GUxhx-vrzGQsn1kAkB-ghZ8BDfGtgU7o4YyXaxqhN26o2YUOVh_YM4J3K4lW3IrDG7QnZkHiJAh7wyUoEAMNzPKCOHTKG0BPMuMiruWrOckjlqyvKISki9p7YUHrS1TE-4KkWRTZ3w1tUS0PtybNcwdtObEQ2oVvdOXpb_T8LyZ5nTKVG3k6qJyLenxebGIDMMjLLoofsiPcKi7tVEykY7AdF3vZ_I0PSFqJkEHB4pOsR3igLUuw4ZC00nsj-9TSUXfyIYNqB7bGkjjKx1fYURvSXJ5RBVUFckDa3TqQFx0kAUKYYumV78kqtEHjCt4utg0MRkkGnlzNDAqkVreUtKYOAQzu35e88WYDEQpYKECuNWYGHEk_WhCfykn7aSaO6TjW51LshTnUZjof8hLDCNj4vHdaD293JSWFUzTb-F2jV8YyJrGHN1pglgzPvu5oYbvN5RgflgLQt3uM3DzuDJUrMG4RK8Xx2JQnZ7OK7EQ4VmD-AgBkoDp4lKmUgyFdvm50Opx5FUW3gxh1fce0hkkNh67D59VLvtDoevxJkHIk2xtmYmGqip2OXnNWSMsR1iwFWMMY_1vIbgW8CagKTliqJCWG6mZQGTDw0Q1VQaTBcH1uK_K2Eo9Uzp8juMxiuRCPppd5ZgCsGdaP5h9uop0E2pKyLgUxDxTMcnsh-p7xoPxlZHIZGnX9oFOKl0DvY67u2yjaTZAEuxBXEXXZKRJsbz6Cm3Kg5UGiybcwHg1oKYxCKdOHNpeFHuArGmxIReANQbdn9d19ulnWcC_YkRSEYgEPY_etNc3g6BANdJMNTC-k3rXUuhO5kcgtoBx7G59UbxPReSopFvzl0xJmhluBQsc2I8QYA5DbAnraMyddcN_R5gOaCswQLJn4x1U5cQsJVisPPuWiydEnakb7vpN0CIjOV9Pe6eXI30Vsfgfy_FJ6M5NM-3smH3uaZTnVhfvIyn6Ub1khQHDeKexbX5TiCimp02N3hMN4GOra6ZEN0lpplX8fptmKVkrMj2f-XJhaVNbhjcw6XvSy3sBI-tRmzsGWdnQAbXZMhrgtcHLMarjGv_e7wKLe_mPJPHg6mEZ-LfWwSLOnMg7d5792DJGBJ8iuYC8HYe63TrjWpQUQP1C6jF58tmbQwfpTxRVKjU=> Download > to track with [image: Shop] > <https://elara-dublin.com/_t/c/v3/AAA45S1OBHk1mNZeDHOR9INemGEEh8rEQsDO0rpUqGA--ELgH6nHvVdVolURIS4-k75-U6Gmwiyn8Bxb99lcmWH2UhgJT0zgKzELztRnUTB4Gy2y8i1sSy1ec4lMdCuBDXu5zHGrnPFR7LV6q1mehXbVoRrnezxxfpd3g3SH--q3emt_H52ca9cXYV4-gbQIH9h-aTI2T5onD9EY3gkufXFliUWlsNV-SJhTVRL35mZ5IBn10XlEyIDJpSw73egJ0ylN5Y19qjoP_tZNOoRFU4TioD_AUugHkOfGhLABa77wfFiFAC-OsPGhVqMhJYeRD2QZFmbd4RTByYz3yjwW64KrF_DVLHMazhYFo7zUYLR0QWxFk2qw--ler6evAhv3PMck52bnBAJf3oDZ2CWqeeyidzIvIfv8x6Xcn-_RuA93ACZJYuPccraw6sqNWeB9sZkGW_qzqohmv07j_Me2HjZKJRNTh-LzUAO8AW_eQUZxdrD_qMGimTy8eRoUpxMXPJEc-mAFaVLJHzHSfm9w30qNTQfBOu6ZEWp0CxJYiQ-K8aJWbJ7XNA2hqn6p2X9qfixEUwfhEve37uuuqjCCRlETnhUTt17k97_gkCS1f_HmeXYB0TAoxAkiYNkhoGntl954-MJrF2Y4Qj4B3QtSc9ODEHDFKaqCP2oFUp7Lq0MD3K-WBbLRQMt61H7j22asVQIyCbJfS7U4a48OAn0aby3EKohUv3kNwlm9051to3sqvF_XIo3XTjiGc9v7yFqgrOU0BLn0dkSdwoperohOyvawGeJc4K8brTVsag3qN3ZWM7zLTA66oqRiWEzYGH5PcOISC0d_4Coi2RXWCxrui3La85WtcUUcia36EXoSr11obWhxNVDeceXBBvEyV8y7uuzncX-Qubqwe5xRl0jDVxJfgXevxuG3724em6jqj9SFej8OwTe-Yq4DwiTKkOGWMErITBGiZSDHeDxxrJFF3giReCdUZ6Cm6VXsnP2ubxSdbkQtpvM-OyPvK1SN9sbr7uZbvjsBJ6OomxMDJigQzkH753l6Fu2m8kfSiGnR2spRiojlMGG30_s0ck0LpJkmWLjTRLD1GYE8Wcc4m-91Jm-xdlZ9MjwqcX_891FKEFmPl9ETU7mc-PNylkC3Y41eL2w-R2yj> > or Visit our store > <https://elara-dublin.com/_t/c/v3/AABCiGtJFpn0Rq1RvQt9hRmSyVuoLAVlqcEPyzTo8CWOU_9CB15XpDW49JVa_sJgvvE15vkyBvqgX5TSaTZ8W_6sw5C13AiiXGMWztPfj_HTe1-vsIc-GSAwLGcolWYNceTYLqeSGJdYmQTLROY09B8t_SyKkhlEwjxGJwU5dN3Ok8OspC48hASrPYxYR_iktZowul6-2Dr9gRzUVPIHAG4s2YneP4lxUirjkqE-bT4XwYVeEEVgbb1GvLYj7qMaeEfIebllTLinfQMqxeE-8ZBupIpK0FoFS-j_yxssSt0SX5J8i6VpVunsfw7mpiM0h9Yta2ArCFXo4FejKukU1iwn> > > > YunExpress tracking number: YT2624400709526770 > <https://elara-dublin.com/_t/c/v3/AADlPHOrya1lQER-S2c9xWS2PHKkh36xqzpxvEsBNu5Mo8opFfq4mvUSCjrZcQtUBqnf2nYPlYQPmOAiRJkIgN8AeTlW3-Vp4e0KxoxMsTFrMs-i9bU26SCIpSWBzb3qntahkFFwjAe8J5v2IG7T7JTPclOu45u68ZvOWTxD_-w-fU0kETD6s_cay5LUbdonyrO4UwdEOXGFVC4tXW41NePT1liwkV1DdxAJWiodI4BQIYiaJaPSv6KFF0mSBIkKMz9u6Rvraa0rQD8kaKSPGq_0JasMv3Ij1J9-fKe4PiUF0toYAexkjQWLE7zK39UMXoDwABJVVDq_suPqV5s8eLIGEMSKE6SPaHwomvA=> > Items in this shipment > Puffer Jacket with Detachable Ho … (truncated)
Monday 7 September 2026 · IST
out support@elara-dublin.com → pncube250@gmail.com tool 2026-09-07 09:00 IST
Hi Precious, Thank you for your message, and for letting us know about your delivery preference. Your order is being prepared, and while we do not yet have a carrier update to share, I have noted your request to leave the parcel with your neighbour at 19 Severn Way if you are not home. Please also add this delivery instruction directly with the courier once your tracking becomes active, as they will need it confirmed on their end too. Your tracking number is YT2624400709526770, though there is no movement recorded on it yet. As soon as we see an update, we will let you know. Warm regards, Customer Care Team Elara Dublin
Friday 4 September 2026 · IST
in · pncube250@gmail.com → support@elara-dublin.com · 2026-09-04 02:50 IST · Hello, I have just placed an order for a jacket, and I can see that it is showing as “will be shipped soon.” I wanted to
in pncube250@gmail.com → support@elara-dublin.com customer 2026-09-04 02:50 IST
Hello, I have just placed an order for a jacket, and I can see that it is showing as “will be shipped soon.” I wanted to let you know that I work five days a week, so there is a possibility that I may not be at home when the jacket is delivered. My delivery address is 17 Severn Way, MK41 7BY. If I am not available when you attempt delivery, would it be possible to leave the parcel with my neighbour at 19 Severn Way, please? I would really appreciate this. Thank you very much for your help. ---------- Forwarded message ---------
▸ quoted history (59 lines)
From: Elara Dublin <support@elara-dublin.com> Date: Fri, 28 Aug 2026 at 11:36 Subject: Order #2350 confirmed To: <pncube250@gmail.com> [image: Elara Dublin] Order #2350 Thank you for your order! We're getting your order ready to be shipped. We will notify you when it has been sent. View your order <https://elara-dublin.com/_t/c/v3/AACrdOcgmISmLMxWMnqLvprwHLN2SoRQPBSv9tP4p19PdSdymhsFAHV78QLKx4yBzeB_DLg9MIwI3VCSqVD9ISfZkvfOw7cjDYHzjj5kJv87Ci5Hf2M6BA9PFHLLc0NfVNWN4E9GSxJTUSsEUQDHE-fOkPqakqQbdTtkeKyeJuiTHcF7FZBL9sDS2pVpN-gbbEn0VYM_CQnn9YzX_FQ7v0zg8URsQaEOsOaM2-u6oYnDo6o7DnecXoQHhMZLdgp3a9VVQTnc_WCHmpG3b5Xz4CXnKS4RjbpGxuE-8Ku2IpXts_rZ34VvnDiezHxyqJRmjLGnWyRuCeMqFvooTOk-XzSst7L9cMlu98lc-CQ6_iOWJvEiX3gG0DXyxmD5c8TVMZTXLb2dPt6ETXLlcwVHWuU2hx-WVF8WB-Y9Fx8AFkTF1NCmLlxyj3Nj4KU3j1UBSPCHmHlc6fmbsel2ri9hvA80f-IMgxdkK0-dlpszthCiuVyD5VfMZW4BQ-XurSNfBJ2q3os-eRYcT_rDOxArw4B6jEPUYYTeLAYIXQN6xcMKuH6j4JT8Hur0OsgpF2IJJJH5v4CEw7R8xZcGZfoC9gTSPEThDVUq80vSlXo7MZ6zcWHTK-aNePIXF4K7Z--jwbBwUSq_QUYAoN1mUqSW8o3PR_bsh4jzR43kO-Q4OMFh4ZckpG2HtTO1NaLuIi2BSoax85aoQYE3pSvTAmq_BOBLtU6WCagGQPLHYaiH3DvEYfHq6WkrEE1KVciA543QNozEdqF8AZi9Tnyn9aRv1-EAsNtqT7tg1Xm8qlVqsqrm_3NEdortTroceXy8_4abOjWN3V0EQLiWeQpG1e8UbyKwW-6Q33Rjam1YXukVm8AxT1QnuH_0UHH0fFZBNumdAOhD7Wlw311NE0I3hb7PajgqXbWpag93YNjit_g2gd04Spnr3Ro4XRaQfuwjSkKv3xCsP220OvoFPMpmmsEwaec-ckdJl8zl2bdp_vA16i-KlBEgCt_p3Ewig7gCoswF02jHHYUpQDeBegcLt_WOW5PjFn0-gbKJWxH4_5kEZx5OTGlX0YUcNkSkXDH6fHqThCw70gxBPtdG61e0JvFy8QXC8ZQDFL534dx_VsIDMUo2pv6h7uuyvKwHvUD9JCI34cr737f-tqWlBZq_VIwEtrJCgi1nsV34WHl50k3ozybfDY9Scah3ko13WWKlxKOGRG0EC5TseQopDxVruvfXRwYXJbtRHwlfs7CvzSfmarQxxcpJgUI2ByBGbOU-BRbWHpL9DgUBydcTnAGtDXRkTrx4l6Z7XP5yxHBOrW59n5tmEwdSjZrt_3v9HC3A3NbHeH7nHpzhiiyzvunTel07gRY-EGMv8RC4n9A__53tUpF1oKNSE3NxMvnchav_pL2k4ALSeL3EEVDyYuVtb0KZVag8WKr1GMnRK2MTV80mOw9dGlmd949wtDVCboMvrDO4Ev1wlpG3nkNJTjCOoFjo04qJrHr60z8wcCJRyboQAGPfAv__LZv0f6tVJ9ovKtdCX5xqGRDcPXznNV6c9nENJOlS8y3b9QAMxAI=> Download to track with [image: Shop] <https://elara-dublin.com/_t/c/v3/AADsxPn8OUWaN6P0kY2DF7IG7mCEeXrHXlNxRsi8MtH2hULBn3n-IY_plqCffqO0wfJ2014eMK97z6ZwXU8_nzwzoT-pIsSubZPdGSxJCP-uCELvbgZ-LPWxgS8KGCWinUmMi2fRN3v-APVV4Avb6jx0RdXx0ibSSIOFK-jZqo0Os-aFIvDvbR6BwAMgHkHwqC_P6WQs3GHeGgaDNjo6VUjbJcoSmI1ADDOTQhcTYLPBHRTJjpZCbMGgv9bVChazE_qs1fkV4vLHgiqg24bWW5V8nC8OVFKvOeADrcl7vvLiGq6V8AIsRgwEjkee6aFxJbdUIn5PwwDaNBdmthw3jD8CUZ7Fq2V7hoKa38bY88F_WnaYkEUecaMZ4ydyn4z3dca1C-YCyOgn6DmPoT02pAwbrQqjPQdB3drKoLuKTtV9YQslf2hPvFo6QnLrX6DR8r16Ahzf8G2k6BrCwoPckX-1I3hTTTkP8iQUK-LZ-phkmahY5XqpvR3ueK77XmzylT4oifxcfnJct_c-j4AQEx6FSigBpTNnCvm3wH4pE0QDcFOpkpr9RiGwXjmUa8ziIVUdP92Il4WFHnwU5t4qcDQNmMUouWLr5DIYcraBL5jKHCO3K0PV8-g1Vqm11SoCpAum4VBD4UJF1nNNZ0SnOUjGBaMReyX2bWdT58ANHg_51yuqKRWnJ3hrtAC-w38r1miA1KqGqnMnr_7G1XPqchWbC-qKBCBaw8PXXBb54OOW72eu28aa7R9lHSx33HRs2igK3J-hbpxiGlA8tyN931OYzO6I0NBw6VSdVF8FNweWxw0u0B_XUifTOqArOnO0uh07L5ONAtOBUzEG9mMt2LACMrSNrXqt_5oUeXsSR8HAdUzKuXAfRyFR5JmdN5PVX8mFuIqg_aJthQB_d_B9ZhPsiAjiJxVTpRca2QGISNUNyrBVDPcMzcHeAI3Qo5l95mqFVLxIzUMX4Eu7XpNaOyoHGqaAWdVhJiUcjiO0qcwXsT35tM-HeiadyilXt-AcD2QCxfMujVq4WOZshvxd5S4pWa5siwjrr_T_RmCGlMa9EPgEVVftUw7T9hoDyLARMfyWheTBnWAWcPy2ZDaZoECK40lXQWdN4kSXlmO2Qk8s1QSAcQ3xvZQowifUzRh-> or Visit our store <https://elara-dublin.com/_t/c/v3/AAAxl7U2hlbTczPOni55u1gzRzGZcJ3tapmKqLxCHA1zevsWQ4zUP2OCm0Nc3gHjmC1JI6sUhJt4uN8Igczj1GVoaPd9QzYjAHCAOuODjf3pPd-E9krNJ7cb7d8wyLGVbXmJhZ0CCTI74Yjz1oXxYg728yp35H4ntcKUpuhB43GMw_JE_46AbfO8l4MgjJxZ-TV5UU8GnZm-6PfGgc7blo72wP2bKluiXaSpXxKhM-HdZyJKEThExXH5ePdLi3DSvZWzK7Si1bRJAEO-3yT-QdihZ3aoAqzWwYqpAcZoLlc8IlaJeKSmmExmOzbD1JdJ8IuiAVn57kUAmu_4fIheeIXp> Order summary Puffer Jacket with Detachable Hood in Black × 1 Black / M £39.95 Subtotal *£39.95* Shipping *£0.00* Taxes *£0.00* Total *£39.95 GBP* Customer information Shipping address Precious Ncube 17 Severn way Bedford <https://www.google.com/maps/search/17+Severn+way+Bedford?entry=gmail&source=g> Bedford MK41 7BY United Kingdom Billing address Precious Ncube 17 Severn way Bedford <https://www.google.com/maps/search/17+Severn+way+Bedford?entry=gmail&so … (truncated)

Proposed draft

from decision #4935 · action=reply · 2026-09-04 01:51:05 · dry-run

Hi Precious, Thank you for your message, and for letting us know about your delivery preference. Your order is being prepared, and while we do not yet have a carrier update to share, I have noted your request to leave the parcel with your neighbour at 19 Severn Way if you are not home. Please also add this delivery instruction directly with the courier once your tracking becomes active, as they will need it confirmed on their end too. Your tracking number is YT2624400709526770, though there is no movement recorded on it yet. As soon as we see an update, we will let you know. Warm regards, Customer Care Team Elara Dublin

Decision reason: REVIEW REQUIRED, Elara Dublin has never sent a customer email -- this would be the first. BACKLOG FIRST REPLY 2026-09-07 (operator: 'draft the undrafted'). No remedy named, per the first-reply rule. Facts limited to the verified Shopify record; order 2350. NOT SENT.

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