Queue

59 case(s) for Tirena Dublin · 0 breached on the SLA clock right now.

All stores Marlow London NAGI Tokyo Cecily York Elara Dublin Elodie Paris Bennett and Grant Brellmont Novelle Living Tirena Dublin Montela Footwear

Waiting on:we owe a replywaiting: supplierwaiting: customer

59 of 59 case(s) look automated/non-conversational (app notifications, cold outreach that never reached a support inbox) — sorted to the bottom, not hidden.

Case	Store	Order	Customer	Subject	Last activity	State	Label	SLA	Opened
#2740	Tirena Dublin	—	joshelevate.16@gmail.com	support	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-10-13 06:55:29
#2726	Tirena Dublin	—	shopify.merchantliaison@gmail.com	support	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-10-12 21:49:10
#2529	Tirena Dublin	—	evdodds@gmail.com	Order Number TRN2086	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-30 10:08:44
#2550	Tirena Dublin	TRN1075	hillgarry87@gmail.com	TRN1075	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-10-02 11:32:07
#2506	Tirena Dublin	TRN1085	jasonnash.nash663@gmail.com	Re Isabella winter long coat	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-28 11:37:45
#2473	Tirena Dublin	TRN1062	dylanvk28@gmail.com	Order trn1062	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-24 19:15:38
#2585	Tirena Dublin	—	pharooq52@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-10-07 00:20:56
#2613	Tirena Dublin	—	atomconsult001@gmail.com	Partnership opportunity for Support	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-10-09 03:58:39
#2238	Tirena Dublin	—	carleyfranz2301@gmail.com	Order 2 September 2026	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:51:40
#2534	Tirena Dublin	—	candybar123@msn.com	Re clothing sizes	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-30 20:02:49
#2417	Tirena Dublin	—	abigailpearse@outlook.com	Thank You for Your Order, Abigail!	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-20 19:29:33
#2344	Tirena Dublin	—	timothybamidele118@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-16 10:32:49
#2228	Tirena Dublin	—	randtchaproniere@icloud.com	Order No TRN 1052	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:50:49
#2474	Tirena Dublin	TRN1066	jason.harford@hotmail.co.uk	Refund on order due to lack of delivery	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-25 06:23:21
#2302	Tirena Dublin	—	cathgothorp@aol.com	Order	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-13 08:30:24
#2503	Tirena Dublin	—	topedgesupportsystem@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-28 09:07:31
#2502	Tirena Dublin	—	mohdigitals10@gmail.com	Tirenadublin	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-28 08:28:46
#2230	Tirena Dublin	—	timurcracan4@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:50:58
#2499	Tirena Dublin	—	tomiwa.executive.manager002@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-27 22:11:40
#2493	Tirena Dublin	—	proalasela.p3@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-27 07:19:47
#2232	Tirena Dublin	—	peast21@gmail.com	Cancel order TRN1048 delayed shipment	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:51:12
#2240	Tirena Dublin	—	olamidehammmed221@gmail.com	I’m Ready to Order, Just Need Confirmation	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:51:50
#2241	Tirena Dublin	—	olamideemailautomation@gmail.com	I’m Ready to Order, Just Need Confirmation	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:51:55
#2446	Tirena Dublin	—	starlabteam00@gmail.com	Ich wollte mich einfach mal melden.	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-22 14:43:06
#2272	Tirena Dublin	—	paulspilsbury@outlook.com	cancel	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-11 11:36:12
#2233	Tirena Dublin	—	marzena.kilian@icloud.com	Order TRN1056	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:51:17
#2227	Tirena Dublin	—	jackwestsnodland@gmail.com	TRN1051 Jack West	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:50:44
#2239	Tirena Dublin	—	aminathammed122@gmail.com	I’m Ready to Order, Just Need Confirmation	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:51:45
#2411	Tirena Dublin	—	cuteevera331@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-20 12:18:24
#2347	Tirena Dublin	—	ellieconsult05@gmail.com	A quick thought before you decide	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-16 10:43:59
#2325	Tirena Dublin	—	alexakoredepixepulsedigital@gmail.com	Let boost the visibility for conversation	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-15 07:42:49
#2287	Tirena Dublin	—	shopify.store.apps.integrator@gmail.com	Check your inbox	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-12 03:48:15
#2265	Tirena Dublin	—	oafolayan902@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 18:19:44
#2237	Tirena Dublin	—	godwinconsult22@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:51:36
#2236	Tirena Dublin	—	logunridwan191@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:51:31
#2235	Tirena Dublin	—	dignitasconult150@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:51:26
#2234	Tirena Dublin	—	davidjames8g@gmail.com	Something I noticed	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:51:21
#2231	Tirena Dublin	—	asenmeshisuunghter021@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:51:03
#2229	Tirena Dublin	—	officialrockey0007@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:50:54
#2226	Tirena Dublin	—	ecomsales4k@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:50:40
#2225	Tirena Dublin	—	wilsomjackson03@gmail.com	Order #1003 Tirenadublin	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:50:35
#2223	Tirena Dublin	—	roxyleigh87@gmail.com	ORDER TRN1053	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:49:57
#2222	Tirena Dublin	—	ekinzcommerce12@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:49:53
#2221	Tirena Dublin	—	chrisammy572@gmail.com	Your store is losing sales to a slow mobile load	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:49:48
#2220	Tirena Dublin	—	victorshopifyadvisor@gmail.com	I took a screenshot	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:49:43
#2219	Tirena Dublin	—	olarewaju.olatomiwa.ayanfe3838@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:49:38
#2218	Tirena Dublin	—	horlarexperto@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:49:34
#2217	Tirena Dublin	—	kionlesley7@gmail.com	Teachtaireacht ó chustaiméir nua	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:49:29
#2216	Tirena Dublin	—	joyadebimpe56@gmail.com	Darf ich Sie etwas fragen	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:49:24
#2215	Tirena Dublin	—	shedrackpraise0@gmail.com	CONFIRM YOUR ORDER	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:49:19
#2214	Tirena Dublin	—	atereishola@gmail.com	MESSAGE	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:49:15
#2213	Tirena Dublin	—	enitanboluwatife311@gmail.com	Tirenadublin	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:49:10
#2212	Tirena Dublin	—	ecomevolution113@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:49:06
#2211	Tirena Dublin	—	fmmoney3763@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:49:01
#2210	Tirena Dublin	—	ejapicazzo@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:48:56
#2209	Tirena Dublin	—	kemisolajerry345@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:48:51
#2208	Tirena Dublin	—	mark00mav@gmail.com	Quick question about Tirenadublin	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:48:47
#2207	Tirena Dublin	—	proawelewa06@gmail.com	Partnership opportunity for Tirenadublin	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:48:42
#2206	Tirena Dublin	—	mubexbrand@gmail.com	—	notification never addressed to a store support inbox	imported	none yet	no SLA set	2026-09-10 09:48:37

← back to queue

Case #2228 — Tirena Dublin

randtchaproniere@icloud.com · order — · state imported · label none yet · rung 0

Facts

Subject

Order No TRN 1052

Thread status

open

SLA due

not set

Opened

2026-09-10 09:50:49

Closed

—

Last updated

2026-09-10 09:50:49

Full thread — newest first

Wednesday 30 September 2026 · UTC

out support@tirenadublin.com → randtchaproniere@icloud.com human_intool 2026-09-30 08:00 UTC

Hi, Thank you for confirming your preferred replacement. We’re pleased to confirm that we can proceed with it and coordinate with our supplier to have it arranged. To receive your replacement, simply click the link below and enter the requested details, make sure to check the details as well since we are not going to issue another replacement if the details were incorrect: https://tirenadublin.com/cart/53210058850568:1?discount=LINK100ZTRV Your replacement is completely free of charge, so you won’t need to pay anything. Once you’ve submitted the details, there’s nothing more you need to do—just wait for your replacement to arrive. We sincerely apologize again for the inconvenience and truly appreciate your patience and understanding. Warm regards, Anna Customer Care Team Tirena Dublin

Monday 28 September 2026 · UTC

in randtchaproniere@icloud.com → support@tirenadublin.com customer 2026-09-28 09:03 UTC

> Begin forwarded message: > > From: randtchaproniere@icloud.com > Subject: Fwd: Order TRN1052 confirmed > Date: 28 September 2026 at 09:55:55 BST > To: support@tirenadublin.com > > This is my original order! > >> Begin forwarded message: >> >> From: randtchaproniere@icloud.com >> Subject: Re: Order TRN1052 confirmed >> Date: 3 September 2026 at 10:30:58 BST >> To: Tirena Dublin <dfsjkhdsjihfsdiuhf@gmail.com> >> >> Hello! >> Any idea when my slippers will arrive >> Christina Chaproniere >> >> >> Tina from my iPhone >> >>> On 25 Aug 2026, at 14:27, Tirena Dublin <store+100669096200@t.shopifyemail.com <mailto:store+100669096200@t.shopifyemail.com>> wrote: >>> >>> >>> Tirena Dublin <https://tirenadublin.com/_t/c/v3/AACiNKgVyNpEIR_vovXfNFtmsKE6XWnAftEPMNw7lC1kp8PzlXuQXy-cYW6DaTWsKdygwwJ048ILrdHpv1fQI7Qxe3wsPMfZI6ZRHFAuceoF-d9BlrCpAQbThmJ7q1x50DR-dkhZXjZKTqidskbbKgLjq1nTE8zQOQN3zwMoSdnoW2KwkFAuQPcHFeT9lH90yvi6O3Tcru19eeasQvmXc2dyFltUgbA16Vozud9Z-fbhzEdgubhNqqGLTcSWVMVEkPnjzfe5vbXyV1pd3hEEcWE7dkO486imUM67BuWiNegkuoWmrcpagTY6AquI8w7h8g94nPUz3Kei8mHSWOPmsESl> >>> ORDER TRN1052 >>> Thank you for your order! >>> We're getting your order ready to be shipped. We will notify you when it has been sent. >>> >>> View your order >>> <https://tirenadublin.com/_t/c/v3/AABEv-jXmG9j0n9hRuqEMHOIY2J7XPuegcblZKYwI7iaDvbAMzmco7GkP45SkHDK47chkSizB5psI6xIKeUjsZ1-UXVe8Q1u7ga4yhDNTFnvtoFVvz7E6a8nzPQpbNx1awWABtQ-BFgFbUTq35U2RC8ywh1Z8QuQgmps0ONLEdFzvVCqDJm1aKlXHShxnpB8Rl-ujXg1zIwvB8QRyHqXi8bjh_qJwfK_lWqjmmg9d1HNiWqHx2fO_w1XhPPrhUMwNsCL9Cu-xe6uWQw-_luepvuqhZzb9b_pINRtiOChwWug3qmpwIdCn44HbWR27ZZw_GsSrGUBq-R1NnCl2vS1A_TxvoeDmQDeCSX3F31aAKJdw4wFjkHEvoHSG9ZvjWBMhkS_ymlfH1KwJkrCjmmMzhzWTpoZ6AqoRI6wZBy2GjuKsSEgCpBIX2WeskPmpFqLNojvytRJRxGmjcc54mck8iwrSsLQp1H882vl95UvwXGkbVcd3nuzeAG4toKxcih1qwziG0EzDpWI_UmH99NGSY5dJyYrSProM0s7pwR1_bvUPn67lUnm8A3vbWLwPcwvU63eW2p5YDzI7ANrIkKFwGIzoF2_-l40AaBODbNripiEden3WGVxw7wMqzz7l3Q4VpPrGtt73YsWnyuh2f27tNMe8dbjdEFDsrErEw0ayiRdIa4xBTi4FwtTjxwW2al6KQQyvwXvWNAUZWedHVBniB0zdFEJP8fKFdUXJglNLfaViH2-0cJ2zsVWYL3hOJoaADAbv8uHGhcuAsR54nj6B59leHVO701kAkJxzNpgly9nf0gWcKFjr2nP2TDodE4cfON7MnLbj0L651SDezQ20cNkIIe607QfouELe2gOzOaAGd-xhTOk4wErj3A67vcAamCrySSUFsmtXi61vwRi5qQNZBqPqMWSAHpv-_-fRySDkFgeoc5TS2wRFzPfCBTTv-OSvZjFQsyD0VlpbIj7BlPQCGY9NOjw-0NIhdSBD_sMPLefjVJ8CS34OtO7m6pjU8gbyIa0HqUNIEyHGjH5RYOEFrDF5NAEzKvdVKNglR6rWl0pEI_gas7hdf7m7ZseUHkpcPDmm1MC6O0C1EoQUI-RcNt3r4k9bdql0PUzoI1RaOCizz1KVdj3Wd9IxL9IZtJUDxVA_JQH117M1RZg-ZLCRRX_pHOQlUco5GPmfslsHYVbnnDCvDVIrOX0nu_ESdWtM-pbQTMVrymxUm30AfRABslLxxXwltj-je4N1lzKF_XxvR_P0lgVsd0pbWFsO-hPfbLhCMTuZAsWdA7GZQEiyRgZ3ahvGGCLLbq6PPebKOHgctwdB0O2r9WPX-gcCJ3NxvrwQfMsnCU2P8mCcj20NLPxOI3jW1B6-4vKOEqTtJk_Y7CnXdBmCpTkJWrEDF-xsRzSAR1Br1YFNwh1H4OfS6O86MB9dk0jtjgw_AY3oAkUnC5YyaSg0Nq7cj4oz0U0E_DtI89cDzVYdlMug1TZV0yiOjVJkbwGzB4OP2o0yWccFxi3twDX3TyOmaQynDC-6LA6TDssE5jXDk-iiE6qVk6nSGnVxwU=> >>> Download to track with >>> <https://tirenadublin.com/_t/c/v3/AAAHOdhYOFM265CzfP-epYCk1gce1__yqajq4Eumc6H4WmO5looBu8QMLEzj7fsDTb7CWAhEkzPVNPQbW1tafy7Gwt591enK2E100GQFS1rn9UqbAE7obN7btEWepmWESOZCm6Rac-UJWw8Jajouon5YErDk42gHBKEc1ApIEGjQw4l578hIAkjfZ6kNgkb_NGRZNgmtBycf1pSL5R1ZJh38d_SLpEAAVvUvMovrG0hVFZQ718Nox8qZHIYHg1Y0fTOAFrymmIV9wojrMjl5dPkKlAmDXQgVJB9SCoucFmN2fimZoF4PK0Dg489_ozRuMdchru0lVwg6UpwA1j8Es-icuHIuPmkBCu4g8oANTk-PCy9Vibm45vc8Td5l2ycBexIUXQcoyLF47na6Viu9GBeyXKYyq1ryQeryhgAOJ1vPouh2L4uZ1jkdXbFmOUHjwXxZqN6Noq7cOO3ijsrmppeurP0bIYJUXCsVqWBR_ZZjwkuLXsQDfT6JEOFk7-DBjdA8p3bIPwMyrBvpg0DW3bNhK9C9ieGMwgH5J2G8nONhOYszg5_My73sg9EAbTifDYO0iKQNqXn4pYADeUcnFzqEFGaCLyH4cM0Ygj3rBkWmvQH2JV1pxthUElp0KUrFfG2d9mo4gpNBj6htRsFNJOJkt9tOrcaB_IUAMMZNNcki4s_S-9Y6jQQu9SWiWUMjZSeRbGg1hKmZMBYvTcAt0dvi1yKvzO5SDJxRhf-nFOQLOT6hNPnBN8lo7VO1fg3DIO_LmD8O8JNT3phhu8VE19wsC4-oSz2vYYeSH1GmmUIiQs95f3CxaFyKyMroAOA2X-l2LuA26gxA2pJ2zO3N5dSx_89l2GWURmxCiyzwRVc7EVDcxdySxrB-hDmpymQglIDGhOu4r9Dr8yeGTj3RGapyKdtRdzHi-Bn5Z3U5E0yK_fmCR0XUkLfibee6BhfwciZMgvrnrpyUbR2erRelIe6ZRyFC4Lx9cFIEpUFxEB7U89Ric5FuhqmU_Nz_NB-FrYzptDraWaRSbdC_AbxwXkPjTZBi_ebHGzMI2czZ_dIlqvFmbQabgnI5SCduCGcm2 … (truncated)

in randtchaproniere@icloud.com → support@tirenadublin.com customer 2026-09-28 08:58 UTC

This is my original order!

▸ quoted history (58 lines)

> Begin forwarded message: > > From: randtchaproniere@icloud.com > Subject: Re: Order TRN1052 confirmed > Date: 3 September 2026 at 10:30:58 BST > To: Tirena Dublin <dfsjkhdsjihfsdiuhf@gmail.com> > > Hello! > Any idea when my slippers will arrive > Christina Chaproniere > > > Tina from my iPhone > >> On 25 Aug 2026, at 14:27, Tirena Dublin <store+100669096200@t.shopifyemail.com <mailto:store+100669096200@t.shopifyemail.com>> wrote: >> >> >> Tirena Dublin <https://tirenadublin.com/_t/c/v3/AACiNKgVyNpEIR_vovXfNFtmsKE6XWnAftEPMNw7lC1kp8PzlXuQXy-cYW6DaTWsKdygwwJ048ILrdHpv1fQI7Qxe3wsPMfZI6ZRHFAuceoF-d9BlrCpAQbThmJ7q1x50DR-dkhZXjZKTqidskbbKgLjq1nTE8zQOQN3zwMoSdnoW2KwkFAuQPcHFeT9lH90yvi6O3Tcru19eeasQvmXc2dyFltUgbA16Vozud9Z-fbhzEdgubhNqqGLTcSWVMVEkPnjzfe5vbXyV1pd3hEEcWE7dkO486imUM67BuWiNegkuoWmrcpagTY6AquI8w7h8g94nPUz3Kei8mHSWOPmsESl> >> ORDER TRN1052 >> Thank you for your order! >> We're getting your order ready to be shipped. We will notify you when it has been sent. >> >> View your order >> <https://tirenadublin.com/_t/c/v3/AABEv-jXmG9j0n9hRuqEMHOIY2J7XPuegcblZKYwI7iaDvbAMzmco7GkP45SkHDK47chkSizB5psI6xIKeUjsZ1-UXVe8Q1u7ga4yhDNTFnvtoFVvz7E6a8nzPQpbNx1awWABtQ-BFgFbUTq35U2RC8ywh1Z8QuQgmps0ONLEdFzvVCqDJm1aKlXHShxnpB8Rl-ujXg1zIwvB8QRyHqXi8bjh_qJwfK_lWqjmmg9d1HNiWqHx2fO_w1XhPPrhUMwNsCL9Cu-xe6uWQw-_luepvuqhZzb9b_pINRtiOChwWug3qmpwIdCn44HbWR27ZZw_GsSrGUBq-R1NnCl2vS1A_TxvoeDmQDeCSX3F31aAKJdw4wFjkHEvoHSG9ZvjWBMhkS_ymlfH1KwJkrCjmmMzhzWTpoZ6AqoRI6wZBy2GjuKsSEgCpBIX2WeskPmpFqLNojvytRJRxGmjcc54mck8iwrSsLQp1H882vl95UvwXGkbVcd3nuzeAG4toKxcih1qwziG0EzDpWI_UmH99NGSY5dJyYrSProM0s7pwR1_bvUPn67lUnm8A3vbWLwPcwvU63eW2p5YDzI7ANrIkKFwGIzoF2_-l40AaBODbNripiEden3WGVxw7wMqzz7l3Q4VpPrGtt73YsWnyuh2f27tNMe8dbjdEFDsrErEw0ayiRdIa4xBTi4FwtTjxwW2al6KQQyvwXvWNAUZWedHVBniB0zdFEJP8fKFdUXJglNLfaViH2-0cJ2zsVWYL3hOJoaADAbv8uHGhcuAsR54nj6B59leHVO701kAkJxzNpgly9nf0gWcKFjr2nP2TDodE4cfON7MnLbj0L651SDezQ20cNkIIe607QfouELe2gOzOaAGd-xhTOk4wErj3A67vcAamCrySSUFsmtXi61vwRi5qQNZBqPqMWSAHpv-_-fRySDkFgeoc5TS2wRFzPfCBTTv-OSvZjFQsyD0VlpbIj7BlPQCGY9NOjw-0NIhdSBD_sMPLefjVJ8CS34OtO7m6pjU8gbyIa0HqUNIEyHGjH5RYOEFrDF5NAEzKvdVKNglR6rWl0pEI_gas7hdf7m7ZseUHkpcPDmm1MC6O0C1EoQUI-RcNt3r4k9bdql0PUzoI1RaOCizz1KVdj3Wd9IxL9IZtJUDxVA_JQH117M1RZg-ZLCRRX_pHOQlUco5GPmfslsHYVbnnDCvDVIrOX0nu_ESdWtM-pbQTMVrymxUm30AfRABslLxxXwltj-je4N1lzKF_XxvR_P0lgVsd0pbWFsO-hPfbLhCMTuZAsWdA7GZQEiyRgZ3ahvGGCLLbq6PPebKOHgctwdB0O2r9WPX-gcCJ3NxvrwQfMsnCU2P8mCcj20NLPxOI3jW1B6-4vKOEqTtJk_Y7CnXdBmCpTkJWrEDF-xsRzSAR1Br1YFNwh1H4OfS6O86MB9dk0jtjgw_AY3oAkUnC5YyaSg0Nq7cj4oz0U0E_DtI89cDzVYdlMug1TZV0yiOjVJkbwGzB4OP2o0yWccFxi3twDX3TyOmaQynDC-6LA6TDssE5jXDk-iiE6qVk6nSGnVxwU=> >> Download to track with >> <https://tirenadublin.com/_t/c/v3/AAAHOdhYOFM265CzfP-epYCk1gce1__yqajq4Eumc6H4WmO5looBu8QMLEzj7fsDTb7CWAhEkzPVNPQbW1tafy7Gwt591enK2E100GQFS1rn9UqbAE7obN7btEWepmWESOZCm6Rac-UJWw8Jajouon5YErDk42gHBKEc1ApIEGjQw4l578hIAkjfZ6kNgkb_NGRZNgmtBycf1pSL5R1ZJh38d_SLpEAAVvUvMovrG0hVFZQ718Nox8qZHIYHg1Y0fTOAFrymmIV9wojrMjl5dPkKlAmDXQgVJB9SCoucFmN2fimZoF4PK0Dg489_ozRuMdchru0lVwg6UpwA1j8Es-icuHIuPmkBCu4g8oANTk-PCy9Vibm45vc8Td5l2ycBexIUXQcoyLF47na6Viu9GBeyXKYyq1ryQeryhgAOJ1vPouh2L4uZ1jkdXbFmOUHjwXxZqN6Noq7cOO3ijsrmppeurP0bIYJUXCsVqWBR_ZZjwkuLXsQDfT6JEOFk7-DBjdA8p3bIPwMyrBvpg0DW3bNhK9C9ieGMwgH5J2G8nONhOYszg5_My73sg9EAbTifDYO0iKQNqXn4pYADeUcnFzqEFGaCLyH4cM0Ygj3rBkWmvQH2JV1pxthUElp0KUrFfG2d9mo4gpNBj6htRsFNJOJkt9tOrcaB_IUAMMZNNcki4s_S-9Y6jQQu9SWiWUMjZSeRbGg1hKmZMBYvTcAt0dvi1yKvzO5SDJxRhf-nFOQLOT6hNPnBN8lo7VO1fg3DIO_LmD8O8JNT3phhu8VE19wsC4-oSz2vYYeSH1GmmUIiQs95f3CxaFyKyMroAOA2X-l2LuA26gxA2pJ2zO3N5dSx_89l2GWURmxCiyzwRVc7EVDcxdySxrB-hDmpymQglIDGhOu4r9Dr8yeGTj3RGapyKdtRdzHi-Bn5Z3U5E0yK_fmCR0XUkLfibee6BhfwciZMgvrnrpyUbR2erRelIe6ZRyFC4Lx9cFIEpUFxEB7U89Ric5FuhqmU_Nz_NB-FrYzptDraWaRSbdC_AbxwXkPjTZBi_ebHGzMI2czZ_dIlqvFmbQabgnI5SCduCGcm23lBcMjM3FSlsEgT8o0DgeOanA89IWN8lHaMcbprfStmT7UI0ocPyx6TwEYmWHUmsK0EUc-JNkUYyMfTKAKAid1DBtlVFP5gtek9mdMUQAY=> >> or Visit our store <https://tirenadublin.com/_t/c/v3/AADMu2TePXBVWyhEDkZRbrKBhVlXefpX2HaIgkp0xzrH3wTP5jaEtgOIN7GT2wxW6pru0-tJ … (truncated)

out · support@tirenadublin.com → randtchaproniere@icloud.com · 2026-09-28 06:11 UTC · Hi, This is Grace, the owner of Tirena Dublin. Thank you for your message. We completely understand your frustration, an

out support@tirenadublin.com → randtchaproniere@icloud.com human_intool 2026-09-28 06:11 UTC

Hi, This is Grace, the owner of Tirena Dublin. Thank you for your message. We completely understand your frustration, and we are genuinely sorry that you have been left without your order after already waiting for it. We sincerely apologize that this situation has reached this point. We would like to clarify what has happened. We have recently experienced some shipment-related issues with our suppliers, and a number of orders have unfortunately been cancelled during the fulfilment process. In your case, the supplier has cancelled the shipment, which is why the original order could not proceed as expected. We understand that this is especially frustrating because the issue was not caused by you. Unfortunately, once an order has been handed over to the supplier for fulfilment, we do not have complete control over the supplier's shipment process or any cancellation they may make. We have been trying to work with them to determine what can still be done with the affected orders. The reason we offered a replacement is not because we want you to simply place another order or accept responsibility for what happened. We are offering the replacement because we genuinely want to get your product delivered to you and provide a practical resolution despite the shipment issue that is currently ongoing. We are willing to coordinate with the supplier again and arrange the replacement so that you can receive the item you originally ordered. We are truly sorry that you have had to spend so much time following this up. We completely understand why you are upset, particularly as you have paid for an order that has not reached you. We sincerely regret the inconvenience, uncertainty, and frustration this has caused. If you are willing to proceed with the replacement, please confirm the exact product, size, colour, or pattern you would like us to arrange, and we will coordinate this with the supplier as a priority. As a sincere apology for the inconvenience and frustration this situation has caused, we would also like to offer you 30% store credit as a goodwill gesture. Again, we are deeply sorry for how this situation has been handled and for the inconvenience you have experienced. We genuinely want to get this resolved and have your order successfully delivered. Warm regards, Grace Tirena Dublin

Friday 25 September 2026 · UTC

in · randtchaproniere@icloud.com → support@tirenadublin.com · 2026-09-25 17:30 UTC · Sorry but your reply is not acceptable! If you have paid your supplier that is your problem! I will put a review on Trus

in randtchaproniere@icloud.com → support@tirenadublin.com customer 2026-09-25 17:30 UTC

Sorry but your reply is not acceptable! If you have paid your supplier that is your problem! I will put a review on Trustpilot and contact my credit card holder and issue a serious complaint! Christina Chaproniere Tina from my iPhone

▸ quoted history (18 lines)

> On 25 Sep 2026, at 08:49, support@tirenadublin.com wrote: > > Hi Christina, > > Thank you for your message, and we sincerely apologize for the delay and for the frustration this situation has caused you. We completely understand why you are requesting a full refund, especially after waiting for your order to be fulfilled. > > We have reviewed the status of your order, and unfortunately, we are unable to issue a full refund at this stage because the payment for the order has already been made to our supplier and the order has already been processed with them. We’re truly sorry that we cannot provide the refund you have requested. > > The best resolution we can offer at this stage is a replacement for your order, which we can coordinate directly with our supplier so you can receive the item without having to continue waiting for the original order to be resolved. > > If you would like to proceed with the replacement please simply confirm, and we’ll arrange the next steps for you. > > We’re deeply sorry again for the inconvenience, the delay, and the frustration this has caused. We truly appreciate your patience and hope we can still make this right for you. > > Warm regards, > Anna > Customer Care Team > Marlow London

out · support@tirenadublin.com → randtchaproniere@icloud.com · 2026-09-25 07:49 UTC · Hi Christina, Thank you for your message, and we sincerely apologize for the delay and for the frustration this situatio

out support@tirenadublin.com → randtchaproniere@icloud.com human_intool 2026-09-25 07:49 UTC

Hi Christina, Thank you for your message, and we sincerely apologize for the delay and for the frustration this situation has caused you. We completely understand why you are requesting a full refund, especially after waiting for your order to be fulfilled. We have reviewed the status of your order, and unfortunately, we are unable to issue a full refund at this stage because the payment for the order has already been made to our supplier and the order has already been processed with them. We’re truly sorry that we cannot provide the refund you have requested. The best resolution we can offer at this stage is a replacement for your order, which we can coordinate directly with our supplier so you can receive the item without having to continue waiting for the original order to be resolved. If you would like to proceed with the replacement please simply confirm, and we’ll arrange the next steps for you. We’re deeply sorry again for the inconvenience, the delay, and the frustration this has caused. We truly appreciate your patience and hope we can still make this right for you. Warm regards, Anna Customer Care Team Marlow London

in · randtchaproniere@icloud.com → support@tirenadublin.com · 2026-09-25 07:02 UTC · Just refund my payment! I cannot wait any longer! Christina Chaproniere Tina from my iPhone

in randtchaproniere@icloud.com → support@tirenadublin.com customer 2026-09-25 07:02 UTC

Just refund my payment! I cannot wait any longer! Christina Chaproniere Tina from my iPhone

▸ quoted history (18 lines)

> On 25 Sep 2026, at 06:27, support@tirenadublin.com wrote: > > Hi Christina, > > We sincerely apologize for the late response and for not being able to send our replies sooner due to an issue with our system. We’re truly sorry for the inconvenience and frustration this has caused. > > Based on the information currently showing in our system, your order appears to have been deleted for the meantime. We will contact our supplier directly to verify the status of your order and clarify what happened. > > In the meantime, we would be happy to arrange a replacement for you to help resolve this as smoothly as possible. Please let us know the specific product you would like as a replacement, including the variant, size, color, or pattern you prefer. > > Once you confirm your preferred replacement, we will provide you with the replacement link where you can enter the requested delivery details. We’ll then coordinate with our supplier to have your replacement arranged. > > We sincerely apologize again for the inconvenience and delay. We truly appreciate your patience and understanding, and we’ll do our best to make this process as easy and hassle-free as possible for you. > > Warm regards, > Anna > Customer Care Team > Tirena Dublin

out · support@tirenadublin.com → randtchaproniere@icloud.com · 2026-09-25 05:27 UTC · Hi Christina, We sincerely apologize for the late response and for not being able to send our replies sooner due to an i

out support@tirenadublin.com → randtchaproniere@icloud.com human_intool 2026-09-25 05:27 UTC

Hi Christina, We sincerely apologize for the late response and for not being able to send our replies sooner due to an issue with our system. We’re truly sorry for the inconvenience and frustration this has caused. Based on the information currently showing in our system, your order appears to have been deleted for the meantime. We will contact our supplier directly to verify the status of your order and clarify what happened. In the meantime, we would be happy to arrange a replacement for you to help resolve this as smoothly as possible. Please let us know the specific product you would like as a replacement, including the variant, size, color, or pattern you prefer. Once you confirm your preferred replacement, we will provide you with the replacement link where you can enter the requested delivery details. We’ll then coordinate with our supplier to have your replacement arranged. We sincerely apologize again for the inconvenience and delay. We truly appreciate your patience and understanding, and we’ll do our best to make this process as easy and hassle-free as possible for you. Warm regards, Anna Customer Care Team Tirena Dublin

Monday 21 September 2026 · UTC

in · randtchaproniere@icloud.com → support@tirenadublin.com · 2026-09-21 07:04 UTC · Hello! The order number is on the subject line! The money went from my bank account so either refund my £39.99 or find m

in randtchaproniere@icloud.com → support@tirenadublin.com customer 2026-09-21 07:04 UTC

Hello! The order number is on the subject line! The money went from my bank account so either refund my £39.99 or find my order! TRN 1052! Christina Chaproniere Tina from my iPhone

▸ quoted history (15 lines)

> On 21 Sep 2026, at 05:25, support@hello! .com wrote: > > Hi Christina, > > We sincerely apologize for the late response and for not being able to get back to you sooner. We experienced an issue with our system that affected our ability to properly access and respond to customer inquiries. > > At the moment, we’re unable to locate your order in our system. To help us look into this immediately, could you please provide us with your order number? > > Once we receive it, we will coordinate directly with our supplier to check the status of your order and provide you with an update as soon as possible. > > We’re very sorry for the inconvenience and appreciate your patience and understanding while we work to resolve this for you. > > Anna > Customer Care Team > Marlow London

out · support@tirenadublin.com → randtchaproniere@icloud.com · 2026-09-21 04:25 UTC · Hi Christina, We sincerely apologize for the late response and for not being able to get back to you sooner. We experien

out support@tirenadublin.com → randtchaproniere@icloud.com human_intool 2026-09-21 04:25 UTC

Hi Christina, We sincerely apologize for the late response and for not being able to get back to you sooner. We experienced an issue with our system that affected our ability to properly access and respond to customer inquiries. At the moment, we’re unable to locate your order in our system. To help us look into this immediately, could you please provide us with your order number? Once we receive it, we will coordinate directly with our supplier to check the status of your order and provide you with an update as soon as possible. We’re very sorry for the inconvenience and appreciate your patience and understanding while we work to resolve this for you. Anna Customer Care Team Marlow London

Thursday 10 September 2026 · UTC

in · randtchaproniere@icloud.com → support@tirenadublin.com. · 2026-09-10 09:50 UTC · Hello! I received an order confirmation on 25/08/2026 for Ronit Orthopaedic slippers £39.99? Ive triedied e-mailing but

in randtchaproniere@icloud.com → support@tirenadublin.com. customer 2026-09-10 09:50 UTC

Hello! I received an order confirmation on 25/08/2026 for Ronit Orthopaedic slippers £39.99? Ive triedied e-mailing but e-mail keeps coming back. Can you help locating the order. Christina Chaproniere

Proposed draft

from decision #6533 · action=reply · 2026-09-28 09:04:57 · dry-run

Hi Christina, Thank you for sending this through, it does help to see it laid out clearly. I can now confirm this matches order TRN1052 on our side, for the Ronit Orthopaedic Slippers in Blue, size 38, so there is no doubt left about your order being genuine. As Grace mentioned, we want to put this right for you properly. We would like to go ahead with a free replacement of your Ronit Orthopaedic Slippers in Blue, size 38, sent out to you, along with the 30 percent store credit as a goodwill gesture for everything you have been through with this order. Could you please confirm you are happy for us to go ahead on that basis, and that delivery should still go to 32 Corkscrew Hill, West Wickham, BR4 9BB? As soon as you confirm, I will get this moving for you straight away. Warm regards, Anna Customer Care Team Tirena Dublin

Decision reason: Customer only forwarded proof of the order without explicitly accepting the replacement plus 30 percent credit already offered, so I confirmed the order is located and asked for clear go-ahead before any action is queued.

Compose / edit reply

Set your name at the top of the page before you can compose or edit a reply — every write here is attributed to that name in the audit log.

Raise a supplier request

Set your name at the top of the page before you can raise a supplier request — every write here is attributed to that name in the audit log.

Money action — admin only

Set your name at the top of the page before you can run a money action — every write here is attributed to that name in the audit log.

Escalate to a human

Removed from this page — investigated and found to be a no-op for the operator (it only wrote a private note back to this same Case events list, nothing else read it). The AI's own real escalations still show up in the queue and now trigger a push notification.

Engine shadow decision — technical detail

No shadow decision recorded yet — either the engine hasn't classified this case, or cs_shadow_decisions hasn't been created yet (p2-engine in progress).

Actions on this thread

Kind	Status	Preview	When
refund_percent	proposed	Refund 100% of order TRN1052 = £39.99 (order total £39.99, already refunded £0.00, NET AVAILABLE £39.99) to the original payment method () f	2026-09-25 17:31:46
refund_percent	proposed	Refund 100% of order TRN1052 = £39.99 (order total £39.99, already refunded £0.00, NET AVAILABLE £39.99) to the original payment method () f	2026-09-25 07:03:14

Case events

No case events logged yet.